Tier 1 Clinical Support Assistant / Rad Tech

DIMENSIONS/SCOPE OF POSITION: Serves as a physician’s clerical and clinical support to ensure the delivery of quality patient care. Designs, applies, removes, and adjusts a wide variety of casts, splints, soft goods, and other orthopedic devices as directed by the physician

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Directs and escorts patients to appropriate treatment areas
• Obtains appropriate information to aid the provider in the treatment of the patient
• Assists provider in minor office procedures such as biopsies, injections, and aspirations
• Utilizes radiologic equipment with proper techniques and procedures to obtain appropriate radiological images as directed by the physician
• Instructs patients appropriately on radiological procedures
• Ensures exam rooms, pods, and Rad Tech department are clean and properly stocked
• Maintains sterilization of clinic instruments
• Schedules patients' appointments and tests when necessary
• Assists in answering phone calls while in clinic
• Regular and predictable attendance
• Ability to work in a cooperative manner with others
• Performs other related duties as assigned

SUPERVISORY RESPONSIBILITIES:

QUALIFICATIONS:

Education and/or Experience: High School Graduate or General Education Degree (GED) required; two years in a healthcare environment is required. One year of clerical experience is required. Radiology certification is required.

Language Skills: Able to communicate effectively in the English language.

Mathematical Skills: Basic arithmetic skills are required.

Reasoning Ability: Identifies and resolves problems promptly.

Computer Skills: Must be computer literate. Basic computer skills required.

Certificates, Licenses: Certified Medical Assistant, LPN, or RN certification required. Must be able to pass Medical Assistant Certification upon hire at the clinic if certification is not obtained before hire; Successful completion of the casting training program within 90 days of employment is required.

Other Skills and Abilities: Able to listen and respond well to questions and feedback.