Enrollment Associate

Enrollment Associate

The Superintendent invites qualified and interested candidates to apply for the position of Enrollment Associate.

The Enrollment Associate will play a key role in school and central office team operations by registering students, verifying enrollment eligibility, and interacting with stakeholders.

REQUIREMENTS AND QUALIFICATIONS:

MINIMUM REQUIREMENTS:

• High school diploma required; associate's or bachelor's degree from an accredited college or university strongly preferred
• Spanish language skills preferred
• Customer service experience required
• Experience with the Genesis student information system required
• Experience working in a fast-paced environment
• Availability to work an early or late shift, as assigned
• Required criminal history background check, physical and proof of eligibility to work in the United States

QUALIFICATIONS & RESPONSIBILITIES:

Major roles and responsibilities include:

• Provide outstanding customer service to all internal and external stakeholders, including covering reception and phone duties, as needed
• Register new students in person, by phone, and online, and complete each registration in Genesis
• Verify registration documents (proof of age, residency, identity, and guardianship) against state and district requirements, determine what follow-up is needed, and escalate exceptions to the supervisor
• Guide families through enrollment and connect them with district offices for transportation, special education, multilingual, and other services
• Process enrollment changes and withdrawals in Genesis and resolve duplicate or conflicting student records with schools
• Serve as a resource to school staff on registration procedures and Genesis enrollment entries
• Organize and support registration and other school or team events
• Candidate will be required to perform a hiring exercise and an interview before being deemed qualified and selected for the position
• Support projects and initiatives in other divisions and departments throughout CCSD on an as-needed basis
• Other duties as assigned by the Supervisor or Supervisor's designee

CORE COMPETENCIES

An ideal candidate for this role will demonstrate the following and/or have experiences with:

• Excellent oral and written communication abilities
• A willingness to go above and beyond to do whatever it takes to achieve strong results
• Extraordinary attention to detail
• Sound judgment in applying enrollment requirements and knowing when to escalate
• Discretion with confidential student and family information
• Outstanding interpersonal and teamwork skills
• Proficiency with Genesis, Microsoft Outlook, Word, Excel, and PowerPoint
• Ability and desire to build and cultivate relationships with a wide variety of internal and external stakeholders
• Flexible, optimistic approach; committed to overcoming challenges
• Integrity and reliability in all interactions
• Commitment to the success of all Camden students
• Ability to thrive in a fast-paced environment and multi-task
• Prompt and outstanding attendance

Physical Demands:

The following physical demands are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee must be able to:

• Sit, stand, walk, speak, and hear for extended periods for various tasks.
• Use hands and arms to reach, handle, and operate tools, computers, or controls.
• Lift and carry items necessary for job performance.
• Use close, color, peripheral, and depth vision, and adjust focus as needed.

Environmental Demands:

The following environmental conditions are representative of those an employee may encounter while performing the essential functions of this position.

• Possible exposure to a range of childhood and adult illnesses.
• Occasional exposure to varying weather conditions.
• Work performed in heated, air-conditioned, ventilated facilities.
• Moderate to high at times, noise level especially during school hours, assemblies or events.
• Frequent interruptions from calls, walk-ins and urgent requests.
• Possible exposure to cleaning agents, instructional materials, and equipment-related chemicals.

CORE VALUES

We are seeking individuals who will exemplify the district's core values:

Respect and Humility We serve our community by recognizing the strengths, experiences, and perspectives of others. We humbly recognize our own limitations and incorporate lessons we gain from our reflective practice.

Evidence-based We use evidence to inform decisions and to ensure that we are accountable to our students and families.

Communication & Collaboration We communicate openly and work collaboratively, recognizing that getting to the best possible decisions requires input from others. Honest communications build trust and establish a community that assumes best intentions.

Solutions-oriented With respect for the complexity of this work and the history that precedes us, we focus on persistence, resourcefulness, and inclusiveness to drive toward solutions.

Additional Information

• Reports to: Enrollment Specialist, or another manager/administrator as designated
• Salary Range: Commensurate with experience
• Employment Period: Twelve-month position
• Schedule: Early or late shift between 7:00 a.m. and 5:00 p.m., as assigned; occasional evening or weekend hours
• Union Affiliation: Non-affiliated

Benefits

• Full medical, dental, prescription and vision coverage, including spouse, child and family coverage
• Mandatory enrollment in NJ Pension (PERS)
• Optional pre-tax benefits available, including flexible spending accounts for childcare, healthcare and transportation

Starting Minimum Salary: $35,000 Starting Maximum Salary: $65,000

HOW TO APPLY

Camden City School District is only accepting electronic applications. Please visit our District Website to submit your resume, cover letter, and references today. Incomplete applications will not be considered.

Residency Requirement Under New Jersey's "New Jersey First Act" (N.J.S.A. 52:14-7), all employees of New Jersey public school districts must maintain bona fide New Jersey residency as a condition of employment. Candidates must already reside in New Jersey or establish residency within the required timeframe after hire. Current employees who were hired on or before September 1, 2011 are exempt from this requirement and may continue to reside outside the state. In limited circumstances, applicants may request a residency waiver through the state's Employee Residency Review Committee if they can demonstrate critical need or hardship; approval is not guaranteed.

THE CAMDEN CITY SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

(Pending availability of funds and Superintendent's approval)