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CAMBA

Case Manager, Austin 147

Bronx, NY, United States

$50,192 USD / year

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Job details

Pay: $50,192 USD / year
Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Austin 147 is a building which was developed and operated by Dunn Development Corp., a private developer. CAMBA, Inc. is the on-site services provider at Austin 147. Our Supportive Housing Program provides services to the following client: Population A chronically homeless single adults who are diagnosed with SPMI (seriously and persistently mentally ill) or MICA (mentally III and chemically addicted), couples that qualify and chronically homeless families. The unit breakdown is as follows: 30-studio units for SPMI Singles, 3 one-bedroom units for 2 qualifiers and 7 two-bedroom units for chronically homeless families. The remaining 39 units are occupied by community residents, who may require some services. They have their own packaged terminal for WI-FI Services and HVC unit which provides heating & cooling. Position: Case Manager Reports To: Program Manager Location: Bronx NY 10455

What Does the Case Manager Do:

Maintain professional relationships with clients and compliance with HIPAA regulations.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Review all documentation establishing tenants' eligibility for program and make file copies.
Create and maintain tenant files.
Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
Conduct group sessions and/or workshops to assist tenants with independent living skills.
Recommend and implement strategies to persuade tenants to participate more fully in this process.
Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
Participate in case conferences.
Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
Provide all required information for weekly/monthly/quarterly/annual reports.
May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
May schedule appointments for tenant with referral organizations.
May escort tenants to appointments (educational, medical, social service, etc.)
May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
May evaluate actual living conditions of tenants through home visits.
May prepare marketing materials for the program.
May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
May input tenant data and tenant progress information into automated database.
Tasks may be modified, expanded and/or assigned over time.

Education, Licenses and/or Certifications Required:

Bachelor’s degree (B.A.) and/or equivalent experience.

Minimum Experiences and Skills Required:

Experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience.

Pre and/or Post Employment Requirements:

Must be fingerprinted and obtain “Criminal History Check “(CHC) with Justice Center for the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the duration of employment.
As a Mandated Reporter, you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report
Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

Compensation: $50,192 annually Status: Full-Time Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics.

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