Operations Improvement Lead

PURPOSE:

Drive operational discipline and continuous improvement across site operations by developing and strengthening the systems, work processes, policies, and procedures that support achievement of site goals. Serve as a senior technical advisor to the local Operations team on best practices, shift team development, turnaround readiness, capital projects, and Process Safety Management activities, including PHAs and HAZOPs.

CORE RESPONSIBILITIES:

• Develop and maintain site-wide systems to track compliance with housekeeping, work permitting, and lockout/tagout (LOTO) requirements, ensuring gaps are identified and addressed promptly.
• Lead the digitization of operator rounds, incorporating input from site disciplines and area leaders to improve data quality, accountability, and equipment monitoring.
• Manage the tenured operator training program, ensuring training coordinators deliver required content and milestones to sustain workforce capability.
• Improve the operating procedure review process to close Process Safety Management gaps and maintain accurate, current, and compliant procedures.
• Lead implementation of and monitor adherence to operational work processes, including shift handover, abnormal situation management, alarm management, and safety device bypass management.
• Identify and implement opportunities to streamline operations, eliminate waste, and maximize value-added activities, applying Lean tools as appropriate.
• Champion the adoption of artificial intelligence and digital tools across the Operations department to improve productivity and decision-making.
• Support PHAs, HAZOPs, turnaround readiness, and capital project activities by representing Operations requirements and advising on operational best practices.

QUALIFICATIONS:

• Bachelor's degree in Engineering or a related technical field, or an equivalent combination of education, certification, and experience.
• 7+ years of progressively complex experience in refining, petrochemical, or process-industry operations.
• Working knowledge of Process Safety Management (OSHA 1910.119), including participation in PHAs/HAZOPs and management-of-change reviews.
• Experience leading operational work process implementation, procedure development, or operator training programs.

SKILLS:

• Operational discipline and work process design, implementation, and sustainment
• Continuous improvement and Lean methodologies to eliminate waste and improve efficiency
• Data analysis and digital tool adoption, including AI and electronic rounds applications
• Influence without authority across operations, maintenance, engineering, and HSE stakeholders
• Clear technical communication, facilitation, and coaching of shift personnel
• Project management and prioritization across multiple concurrent initiatives