Manager, Design

The Position

CallRail is looking for an experienced, hands-on Manager of Design to manage and execute brand design across all marketing touchpoints. In this role, you’ll be responsible for maintaining the visual identity of our brand, overseeing a team of talented designers, both in-house and freelance, and partnering closely with cross-functional teams to bring our brand to life in meaningful, consistent, and compelling ways.

This role requires a balance of hands-on design execution and team management. You’ll own design projects from concept through execution, manage team workloads and priorities, and provide thoughtful, constructive feedback to ensure high-quality creative work.

This role will report directly to the Senior Manager of Content and Creative. This is a hybrid role based in Atlanta, GA, requiring in-office attendance 3 days per week.

What You'll Do

• Brand Design & Execution: Accountable for the visual brand identity, ensuring consistency, creativity, and clarity across all channels. Oversee brand design across campaigns, web landing pages, product launches, and marketing initiatives. Review, contribute to, and approve visual assets to maintain brand excellence.
• Team Management: Manage and mentor a single in-house brand designer while coordinating work across a network of freelance creatives. Foster a collaborative, inclusive design culture across internal and external partners, ensuring alignment and quality across all work.
• Hands-On Design: Own and execute design projects from campaign creative to brand system updates, maintaining an active design workload alongside team management responsibilities.
• Cross-Functional Collaboration: Work closely with marketing partners to align brand expression with business goals. Manage stakeholder feedback while bringing a perspective and point of view.
• Brand Governance: Own and maintain brand guidelines, ensuring the system is scalable, flexible, and well-documented for internal and external partners.
• Vendor Management: Manage relationships with external creative partners, including freelance designers, animators, illustrators, and others as needed.
• Design Operations: Oversee project scoping, prioritization, and resourcing to deliver high-quality work on time and on budget.
• AI & Design Innovation: Explore and leverage AI-powered design tools to improve creative workflows, increase efficiency, and support high-quality design execution.

What You'll Need

• 5+ years of experience in brand design, with at least 2+ years in a management role
• A strong portfolio showcasing a range of brand work - from brand systems to large-scale campaigns
• Experience building and maintaining design systems and brand guidelines
• Proven ability to manage designers and provide constructive feedback
• Strong organizational and time management skills, with the ability to balance hands-on design responsibilities, team management, and competing priorities
• Excellent communication, collaboration, and presentation skills
• Proficiency in design tools such as Adobe Creative Suite & Figma
• Experience working in a fast-paced, high-growth environment, preferably in a SaaS organization
• Experience designing responsive web and landing page designs in Figma within established UX layouts, with a strong understanding of web design best practices

If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

Additional Perks

• Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
• Competitive HSA with company matching
• Paid parental leave
• Flexible vacation policy
• 401K options with company dollar-for-dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday * an in-office perk
• MARTA transportation or office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events
• Hybrid work options with $500 office stipend to set up your home office
• Designated bike storage

Learn more: https://www.callrail.com/about/

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.

*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.

Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.