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Staff Machine Learning Engineer_Voice AI
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added just now
Senior Staff Machine Learning Engineer_Voice AI
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added just now
Senior Staff AI-Native DevOps Engineer
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San Diego, CA
We are seeking a Staff AI-Native DevOps Engineer to lead a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind…
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Staff AI-Native DevOps Engineer
ServiceNow
San Diego, CA
We are seeking a Staff AI-Native DevOps Engineer to join a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind…
Added just now
Senior Staff Machine Learning Engineer_Voice AI
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added just now
Senior Cloud Security Engineer
The Guardian Life Insurance Company of America
NY
Do you want to help engineer the cloud security capabilities that protect Guardian’s applications, data, and technology as we continue to expand our use of AWS?
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Software Engineer (DevOps Focused)
Set of X
Ft Meade; Hanover, MD
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Software Engineer
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The Software Engineer develops, maintains, and enhances complex software systems, including analytics, large-scale data processing, real-time systems, and business applications. Working…
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Full Stack Software Engineer
Set of X
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Teams are small and cross-functional, so ideal candidates bring some combination of UI/UX, middleware/API, back-end, DevOps, CNO, or data science experience with a heavier…
Added 1 min ago
Cloud Developer III
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Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing cloud-based solutions.
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Principal Engineer - Customer Domain & Customer Central
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We are seeking a highly motivated and experienced Principal Engineer with 12+ years of experience in customer data platforms, enterprise architecture, and engineering leadership. This role…
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Principal ELINT Processing Engineer
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Senior Cloud Engineer
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The Analytics Engineer serves as a trusted analytics partner supporting clinical, operational, and quality initiatives across Duke Health. This role partners with stakeholders to develop…
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Java Software Engineer
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Full Stack Engineer 182049
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for a highly motivated Senior Full Stack Engineer to be part of its dynamic,
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Build and operate the data pipelines and platforms that feed AI/ML systems, partnering with Product, Applied Science, and DevOps.
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Software Engineering Professional
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We are looking for a technically strong and analytically minded software engineer with a passion for building reliable, scalable applications.
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Senior Solution Consultant, Workforce West
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Lead Software Engineer / .NET Full Stack (on-site)
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…methodology, CI/CD, Continuous Integration Continuous Deployment, DevOps. This experience supports the expectation that the individual performing the role can provide strong engineering…
Added 12 mins ago
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TEKsystems
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Description:We are seeking a Sr. Software Engineer to support our IT organization. The IT team delivers high-quality software solutions that provide measurable business value. In this role,…

CallMiner

DevOps Engineer

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization, Kubernetes orchestration, automation tools, GitOps methodologies, and release engineering best practices. You will be responsible for building, maintaining, and optimizing CI/CD pipelines, cloud infrastructure, and automated deployment workflows - working closely with developers, QA, and operations teams to deliver scalable, reliable, and high-quality software releases.

Key Responsibilities

Design, implement, and maintain CI/CD pipelines using GitLab and automation tooling.
Manage and optimize infrastructure across AWS and Azure environments.
Deploy, manage, and troubleshoot applications using Docker and Kubernetes.
Implement GitOps workflows utilizing ArgoCD.
Automate provisioning and configuration management with Ansible and AWX.
Administer and maintain Linux and Windows Server systems in hybrid environments.
Collaborate on release engineering processes: versioning, packaging, testing, and automated deployment.
Monitor system health, implement security policies, and ensure high availability for critical services.
Develop automation, tooling, and scripts using Bash, Python, or PowerShell.
Troubleshoot production issues across multiple systems and platforms.

Requirements

Required

Proven experience as a DevOps Engineer or in a similar role with at least five (5) years of experience.
Expertise with AWS and Azure cloud infrastructure and services.
Strong background in Docker and Kubernetes.
Proficiency with Linux administration and shell scripting.
Experience with GitOps principles and ArgoCD.
Configuration management experience using Ansible and orchestration with AWX.
Strong understanding of CI/CD using GitLab.
Knowledge of release engineering concepts: build processes, artifact repositories, deployment workflows.
Strong troubleshooting skills across software, infrastructure, and network layers.
Strong scripting skills (Bash, Python, PowerShell, or similar).

Preferred

Experience managing Windows Server environments.
Familiarity with Infrastructure as Code tools (Terraform, CloudFormation).
Experience with observability and monitoring tools (Prometheus, Grafana, ELK Stack, etc.).
AWS or Azure DevOps-related certifications.

Soft Skills

Excellent analytical and problem-solving abilities.
Strong written and verbal communication skills.
Ability to work in agile, fast-paced environments.
Detail-oriented with a strong commitment to quality delivery.

Education

Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent professional experience.

Benefits

About CallMiner Does the possibility of using artificial intelligence to improve human connection excite you? We agree! CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our industry-recognized platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action. CallMiner's core set of values – from maniacal customer focus and radical candor to team mentality and transparency – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive environment continually earns us recognition as a top workplace, including Boston Globe Top Place to Work.

Benefits + Perks At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes quality medical, dental and vision benefits, life and disability insurance, reimbursement programs for both fitness and tuition, 401k matching, generous PTO including an annual volunteer day, paid maternity and parental leave, and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

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More about this job

Skills

AWS
Microsoft Azure
Kubernetes
CI/CD
GitLab
Troubleshoot
Docker
Ansible
Linux
Microsoft Windows Server
Engineering processes
Packaging
Bash
Python
Microsoft PowerShell
DevOps
Troubleshooting
Infrastructure as code
IBM Terraform
Prometheus
Grafana
Problem solving
Communication skills
Computer science
Computer technology

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