Social Services Assistant

POSITION SUMMARY:

The Social Service Assistant’s primary duty is to assists the Social Service Designee with all aspects of the Social Services program.

RESPONSIBILITIES/ACCOUNTABILITIES:

1. Assist residents with daily psychosocial needs as indicated by room visits and interviews.
2. Attend and assist with family counsel meetings.
3. Attend and assist with resident interviews and documentation of resident’s concerns using corporate concern forms.
4. Assist Social Service designee with implementation of communication boards, and other necessary quality of life issues.
5. Attend rehab meetings and assist with appropriate areas as assigned.
6. Keep accurate, updated, organized records after every client visit to ensure that there are no undocumented breaks between treatments or visits.
7. Answer questions about benefits that are available to individuals, or refer them to the correct organization to get help.
8. Discuss benefits like child care, food stamps, housekeeping, sanitation and money management to determine needs versus wants.
9. Review and submit reports regarding any problems with a customer or a supervisor.
10. Get together weekly with supervisor to brainstorm and come up with ways to improve programs for individual families within the community, and to determine better ways to serve citizens.
11. Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed.
12. Oversee group activities on a daily basis and run meetings when a social worker can’t be present.
13. Performs other related duties as required.