Jobs in the United States

25+ jobs

Save this search

Added just now
Optical Systems Engineer
TTM Technologies, Inc.
Stafford Springs, CT
Added just now
Video Processing Engineer
Apple
Cupertino, CA · Santa Clara, CA
…Architecture group is responsible for connecting our hardware and software into one unified system. Join this team, and you’ll collaborate with engineers across Apple to design how all of…
Added just now
Software Engineer - Visual Intelligence
Apple
Seattle, WA
We are looking for a software engineer to work on building the next generation of features for Visual Intelligence, including CV/ML, sensor fusion, simulation/evaluation pipelines, APIs,…
Added just now
Automation Engineer, Laboratory Automation – Analytical Sciences
AstraZeneca
Santa Monica, CA · Santa Monica
…handlers, laboratory instruments, robotic devices, scheduling software, and supporting equipment. Integrate automated workflows into workcells and test communication between instruments,…
Added 1 min ago
Program Coordinator - Upward Bound Program (32524)
Northern Illinois University
IL
Assists participants and families with precollege planning, college applications, and selection.
Added 1 min ago
Patient Arrival Specialist
Emory Healthcare
Atlanta, GA
Basic digital literacy and the ability to navigate computer systems and software applications.
Added 1 min ago
Patient Arrival Specialist
Emory Healthcare
Atlanta, GA
Basic digital literacy and the ability to navigate computer systems and software applications.
Added 1 min ago
Graduate Civil Engineer, Public Infrastructure/Land Development
Halff
San Antonio, TX
Utilize Civil 3D and other engineering software to develop models, drawings, and construction plans.
Added 1 min ago
Senior Kore.ai Developer / Conversational AI Engineer
NTT DATA Services
Irving, TX
We are currently seeking a Senior Kore.ai Developer / Conversational AI Engineer to join our team in Irving, Texas (US-TX), United States (US).
Added 2 mins ago
SOFTWARE ENGINEER
Aero Simulation, Inc.
Tampa, FL
Utilize languages such as C/C++ and shell scripting in Linux or Windows based environments to develop new and/or modify existing software and applications!
Added 2 mins ago
Technology Strategy and Transformation Function Manager
Regions Bank
Atlanta, GA · Charlotte, NC · Birmingham, AL
Bachelor's degree in Software Development, Management Information Systems, Engineering, Finance, or related degree and nine (9) years of relevant experience
Added 2 mins ago
Vice President, Full java Stack Engineer
Syncreon Consulting
Pittsburgh, PA
5–9 years of hands-on software development experience.
Added 2 mins ago
Infrastructure Solutions Engineering (AI & Automation) - Java, Spring Boot, Python, APIs
Syncreon Consulting
New York, NY
10+ years of progressive software engineering experience.
Added 3 mins ago
Assistant Cartographer, Avalon Travel
Hachette Book Group
United States
specialized cartographic software, and various data-acquisition resources. This is an entry level position that offers
Added 3 mins ago
TI
Senior Software Engineer-4264206
TCG, Inc.
Washington, DC
- $130,000 to $140,000 USD / year
…solutions provider to the Federal government seeking a Senior Software Engineer to join our team for a service conversion…
Added 3 mins ago
Reliability & Equipment Engineer
Corteva Agriscience LLC
Valdosta, GA
Proficiency in Microsoft Office applications and the ability to quickly learn new systems and software.
Added 3 mins ago
10491 - Senior Regional Account Manager Midwest
BARCEL USA LLC
Remote, United States
Proficiency in Microsoft Office and CRM software
Added 3 mins ago
WV
Administrative Associate - Office of Graduate Programs
West Virginia School of Osteopathic Medicine
Lewisburg, WV
- From $18 USD / hour
Desire to learn new software and technologies with the ability to effectively use these applications.
Added 3 mins ago
Office Services Assistant (Temp to Perm)
Glenmede Trust Co
Philadelphia, PA
A candidate must have a basic knowledge of/be proficient in the following software: Microsoft Outlook, WebEx, Microsoft OneNote
Added 4 mins ago
IG
Lead Full stack Engineer
Insight Global
Parsippany, NJ
- From $68 USD / hour
Our client is seeking a Lead Full Stack Developer with deep front-end expertise in Vue.js and experience working across modern web applications, APIs, databases, and cloud environments.
Added 4 mins ago
IG
Principal Software Engineer – Guidewire Digital / Jutro
Insight Global
Wauwatosa, WI
- From $65 USD / hour
Seeking a Principal Software Engineer to lead the design and development of digital applications built on Guidewire PolicyCenter and the Guidewire Cloud Platform. This person will focus…
Added 4 mins ago
Grant and Database Manager
Montana State University - Bozeman
MT
Experience with spreadsheet, word processing, and email software such as Microsoft Word, Excel, Outlook, PowerPoint.
Added 4 mins ago
HC
DEPUTY DIRECTOR, DOT
Henry County Government
McDonough, GA
- $49.69 to $77.02 USD / hour
Skill in the use of computers and software applications related to the essential functions of the job.
Added 4 mins ago
HC
PLANNER I
Henry County Government
McDonough, GA
- $26.14 USD / hour
Skill in the use of computers and software applications related to the essential functions of the job.
Added 5 mins ago
Program Coordinator
Louisiana State University and Agricultural and Mechanical College
United States
…able to access and complete the application through “My Draft Applications” located on your Candidate Home…

CAIRE

Tech Support Specialist MGC

Saint Paul, MN, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: Typically requires 0 to 3 years’ experience.
Posting language: English

Original job description

Summary/Objective The Technical Support Specialist I for a cardiorespiratory company will provide professional and responsive technical support, drawing upon the clinical and technical expertise typically associated with exercise physiologists, respiratory therapists, and biomedical professionals. Responsibilities include creating CD Keys, basic hardware and software troubleshooting. Typically requires 0 to 3 years’ experience. The Specialist will maintain accurate and comprehensive documentation of all customer interactions, including account details, contact information, and case records within the CRM database. Additional responsibilities include the timely and precise entry of sales orders and RMA requests for service parts. The Technical Support Specialist I is expected to take full ownership of assigned customer inquiries, ensuring efficient troubleshooting, clear communication, and complete resolution of all technical issues.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide prompt and courteous responses to customer inquiries, issues, or application questions. Transfer unresolved hardware issues to appropriate field service staff. Take responsibility for satisfaction of the customer through ownership of customer issues through resolution.
Follow procedural work instruction and standard operating procedures for the support department including but not limited to: Technical Support, CRM documentation, Sales Order entry, RMA entry, HIPAA Security.
Provide education to customers that will allow them to use MGC Diagnostics products in an efficient manner.
Responsible for service and support revenue generation including: Referring potential support agreement sales opportunities to UCSA sales team and new system leads to field sales representatives, quoting and pursuing software and hardware upgrade sale opportunities, quoting and pursuing software option sales, quoting annual preventive maintenance on systems where preventive maintenance is due and quoting professional services.
Responsible for attending product, procedure and process in-services as designated by management.
Responsible for maintaining proficiency in supporting new and existing products. These responsibilities include reading and comprehending manuals, product bulletins, data sheets, training materials and articles as they are released on new and existing products.
Technical support personnel will maintain close interface with professional services, quality assurance, training, marketing, product management, software engineering, hardware engineering, service, and validation staff to successfully support new products and software and share customer issues.
Provide technical support to MGCD Sales and International Partners. This support includes general applications questions and/or product demonstrations, development of sales support materials, development of sales and customer training programs, and all other sales support related projects assigned.
Provide management with timely reports on recommendations, progress, and concerns. Become knowledgeable of accounts and alert management to any potential concerns.
Accept other responsibilities as assigned.
Complete training as identified by standard operating procedures and procedural work instructions.
Regular attendance is an essential job function.
Follow all company policies and procedures relating to confidential propriety information (CPI) including but not limited to what is outlined in the Confidentiality and Non-Solicitation Agreement.

Competencies/Success Factors

Organizing Skills
Learning/Growth Ability
Time Management
Personal Energy/Enthusiasm
Customer Focus
Ethics, Integrity, Values
Emotional Intelligence

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Travel

Very limited travel < than 5%.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Will be required to regularly sit for extended periods of time; use hands and fingers, handle or feel objects, talk, hear, and see.
Occasionally lift and/or move up to 50 pounds, stand, walk, climb, balance, stoop, kneel, crouch, or reach with hands and arms.
The environment is fast paced; time pressured and requires accuracy.
Will be required to regularly multi-task between projects, move throughout the office building and effectively communicate.
The normal environment is quiet and typical of an open office setting with some areas that may be louder at times; along with time spent on the production floor, where the environment can be louder due to equipment running.

•

Required Education and Experience

High School Diploma or GED.
Minimum 1-year previous related work experience.

Preferred Education and Experience

B.S., A.S., A.A., in physical sciences, electronic or biomedical engineering. Biomedical certificate. Exercise Physiology preferred.
Familiarity with medical equipment, or pulmonary and gas exchange equipment.
Ability to effectively communicate in English. Excellent written and verbal communication skills and interpersonal skills.
Strong problem solving and troubleshooting skills.

Additional Eligibility Qualifications

None required for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. MGC Diagnostics is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.

Apply About employer

More about this job

Skills

Technical support
Troubleshooting
Documentation
Sales
Preventive maintenance
Quality assurance
Confidentiality
SuccessFactors
Time management
Tolerate sitting for long periods
Biomedical engineering
Exercise physiology
Medical furniture
Communication skills
Interpersonal skills
Problem solving

Report this job