Jobs in the United States

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Added 3 mins ago
NH
Guest Services Associate (Overnight Shift) Arleta, Ca
National Health Foundation
Arleta, CA
- $18.5 USD / hour
POSITION TITLE: Guest Services Associate (OVERNIGHT SHIFT)
Added 3 mins ago
NH
Guest Services Associate (Temporary), Ventura, Ca
National Health Foundation
Ventura, CA
- $18.5 USD / hour
A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.
Added 3 mins ago
NH
GSA 1-Mid Day
National Health Foundation
Ventura, CA
- $18.5 USD / hour
A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.
Added 3 mins ago
NH
GSA 1 - Arleta
National Health Foundation
Arleta, CA
- $18.5 USD / hour
A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.
Added 3 mins ago
NH
GSA 1 - Arleta - Overnight Shift
National Health Foundation
Arleta, CA
- $18.5 USD / hour
A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.
Added 3 mins ago
NH
GSA 1 - Arleta - Part Time
National Health Foundation
Arleta, CA
- $18.5 USD / hour
- Part-time
A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.
Added 3 mins ago
NH
GSA 1 - Arleta - Part Time - Overnight Shift
National Health Foundation
Arleta, CA
- $18.5 USD / hour
- Part-time
A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.
Added 4 mins ago
B
Beauty Advisor - Part Time
Belk
Toccoa, GA
- Part-time
The Team Beauty Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and…
Added 4 mins ago
Beauty Flex Associate
Belk
Rome, GA
The Beauty Flex Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and…
Added 6 mins ago
LC
Counselor III On-Call CABS - Hybrid
Lake County
Waukegan, IL
- $25.34 USD / hour
Must have a valid driver's license · At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department
Added 6 mins ago
Private Wealth Management Trust Advisor - JD, CPA, CTFA
Regions
Houston, TX
…Individual Retirement Account (IRA), and Investment Management client relationships. This role is responsible for prospecting, developing internal and external business networks for the…
Added 7 mins ago
NC
Assistant Branch Manager 1 or 2 - Wandermere Branch
Numerica Credit Union
Spokane, WA
- $28.36 to $48.42 USD / hour
NMLS certification required (or must obtain within designated timeframe) · Notary Public license required (or must obtain within designated timeframe)
Added 8 mins ago
Sales Engineer
Ziply Fiber
Beaverton, OR
· Must possess a deep · · Must have and maintain a valid driver’s license,
Added 10 mins ago
SJ
Receptionist/Mail Clerk - Bilingual Spanish
Sweet James
Roswell, GA
- $20 to $23 USD / hour
…compassion, and results: Our team is committed to exceptional client experience and to supporting one another in a fast-paced, collaborative environment. We invest in our people, encourage…
Added 12 mins ago
Systems Engineer
Humana
Louisville, KY · Arlington, VA · Atlanta, GA · Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Fort Lauderdale, FL · Nashville, TN · New York, NY · Tampa, FL
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal…
Added 12 mins ago
Institution Banking Shared Services Product Owner
UMB BANK NA
Kansas City, MO
This experienced product leader translates business, operational, client, risk, and technology needs into a clear product vision, roadmap, and prioritized delivery plan. The role owns…
Added 12 mins ago
Commercial Banking Intern
UMB BANK NA
Kansas City, MO · Madison, WI · Wichita, KS · Minneapolis, MN · Milwaukee, WI · Denver, CO · Oklahoma City, OK · Dallas, TX
…experienced bankers and develop the research, analytical and client-facing skills that set top performers apart. You won’t just observe - you’ll contribute, present, ask questions and leave…
Added 12 mins ago
IM
Warehouse Associate
Iron Mountain Information Management Services, Inc.
CO
- $21.29 to $23.96 USD / hour
…and physically demanding handling, movement, and storage of client records and…
Added 12 mins ago
Chubb Associate, Account Management- Philadelphia, June 2027
ACE American Insurance Company
Philadelphia, PA
By joining the Chubb Associate Program, you will be part of a cohort of top early career talent who will participate in a robust, comprehensive technical and experiential learning journey.…
Added 12 mins ago
Campus Support Specialist I
NU National University
Yuma, AZ
Support the campus or location in the absence of the Associate Center Director.
Added 13 mins ago
HM
Registered Nurse Home Care Per Diem
Hackensack Meridian Health
Brick, NJ
- From $43.4 USD / hour
…competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to…
Added 13 mins ago
Financial Advisor - Eastlake, OH - Market 11, Region 306
Edward Jones
United States
…contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively…
Added 13 mins ago
Financial Advisor - West Carrollton City, OH - Market 11, Region 072
Edward Jones
United States
…contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively…
Added 13 mins ago
Financial Advisor - Xenia, OH - Market 11, Region 072
Edward Jones
United States
…contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively…
Added 13 mins ago
Financial Advisor - Cuyahoga Falls, OH - Market 11, Region 306
Edward Jones
United States
…contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively…

Service Desk Analyst

United States

Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $18 per hourThe pay range for this position is listed above. · Full-time

Apply on careers.cai.io About employer

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Job details

Pay: Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $18 per hourThe pay range for this position is listed above.
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Service Desk Analyst

Req number:

R8933

Employment type:

Full time

Worksite flexibility:

Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right - whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.

Job Description

We are looking for a customer service-oriented Service Desk Analyst to provide Level 1 technical support to users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be full-time and remote. What You’ll Do

Provide General IT end-user support
Utilize excellent customer service skills and exceed customers’ expectations
Interact via telephone, e-mail, chat, and one on one with customers to identify and diagnose technical issues and problems
Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other “how-to” questions
Properly escalate unresolved issues to the next level of support with strong supporting documentation
Following documented processes to resolve customer issues
Ensure proper recording, categorization, documentation, and closure of all tickets
Analyze the impact and urgency of customer’s issues and prioritize appropriately
Recommend procedure modifications or improvements
Drive positive results in Customer Experience through timely responses and professional interaction
Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and monthly team metrics
Preserve and grow your knowledge of Service Desk procedures, products, and services
May perform other job duties as directed by Team Lead or Service Delivery Leader

What You’ll Need

Required:

Minimum 6-12 months’ experience in a Service Desk role and/or technical support role
Minimum 6-12 months of customer service experience in a professional industry
High School Diploma or GED
Ability to work weekdays 8:00am - 5:00pm EST
Strong troubleshooting and documentation skills
Excellent customer service skills
Strong attention to detail and strong communication skills (both written and oral)
Excellent work ethic
Problem-solving skills
Solution driven

Preferred:

Associate degree preferred in related field

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor

Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $18 per hourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Apply on careers.cai.io About employer

More about this job

Skills

Technical support
Customer service
Troubleshooting
Documentation
Customer experience
Attention to detail
Communication skills
Problem solving
Attend meetings

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Work requirements

Jobs in the United States