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Added 1 min ago
Architect, OpenShift Virtualization - Active Top Secret SCI Required
Red Hat Professional Consulting, Inc. (f.k.a Planning Technologies, Inc.)
Remote, United States
…solutions that solve our clients’ business challenges, through technical leadership, hands-on implementation, and enablement of recommended practices. In this role, you will play a key role…
Added 1 min ago
Principal Construction Cost Estimator
Parsons Government Services Inc.
Remote, United States
Develop and maintain detailed work breakdown structures, estimate classifications, construction logic, and activity definitions for contracts, projects, and program elements.
Added 1 min ago
Partner Relationship Manager, PARS, CPPA
Vanderbilt University Medical Center
Remote, United States
As a Patient Advocacy Reporting System (PARS) Partner Relationship Manager (PRM) at the Center for Patient and Professional Advocacy, you will be responsible for managing and nurturing…
Added 3 mins ago
W
Senior Assurance Manager
Whittlesey
Holyoke, MA · Hamden, CT · Hartford, CT
- $150,000 to $235,000 USD / year
We have an exciting career opportunity for a Senior Assurance Manager to join our Assurance team. This position is a hybrid position. Hybrid team members alternate between working remotely…
Added 4 mins ago
Senior Medical Science Liaison, Oncology (PA and Southern NJ)
Bayer
Philadelphia, PA
…information is shared with the medical community. The MSL serves as technical and scientific support in the field for healthcare providers ensuring safe and effective use of Bayer products…
Added 4 mins ago
Sr. Med Science Liaison
Bayer
Residence Based, CA
…information is shared with the medical community. The MSL serves as technical and scientific support in the field for healthcare providers ensuring safe and effective use of Bayer products…
Added 4 mins ago
Construction Manager, West Region Design and Construction
Amazon.com Services LLC
Nashville, TN · Chicago, IL
Amazon's Global Engineering Services (GES) North America Design & Construction team is seeking a Construction Manager to serve as Amazon's owner's representative in the delivery of built…
Added 4 mins ago
Construction Manager, West Region Design and Construction
Amazon.com Services LLC
Nashville, TN · Chicago, IL
Amazon's Global Engineering Services (GES) North America Design & Construction team is seeking a Construction Manager to serve as Amazon's owner's representative in the delivery of built…
Added 5 mins ago
RD
Engineering Project/Process Manager (Print, Packaging and Prepress Technologies)
RR Donnelley
Remote, United States
- $99,100 to $158,500 USD / year
RRD is seeking an experienced Engineering Project/Process Manager with experience in the print industry!
Added 5 mins ago
DS
(1120030) Agile Project Manager
Diversified Services Network, Inc.
Remote, United States
- $100,000 to $105,000 USD / year
The Agile Project Manager is a hybrid Agile delivery and project management role supporting multiple delivery teams within a large-scale, enterprise ERP transformation program for a global…
Added 5 mins ago
DS
(1120030) Agile Project Manager
Diversified Services Network, Inc.
Remote, United States
- $100,000 to $105,000 USD / year
The Agile Project Manager is a hybrid Agile delivery and project management role supporting multiple delivery teams within a large-scale, enterprise ERP transformation program for a global…
Added 5 mins ago
DS
(1120030) Agile Project Manager
Diversified Services Network, Inc.
Remote, United States
- $100,000 to $105,000 USD / year
The Agile Project Manager is a hybrid Agile delivery and project management role supporting multiple delivery teams within a large-scale, enterprise ERP transformation program for a global…
Added 7 mins ago
OCN/LN Monitor (Escort)
Readiness Management Sup
United States
Notify Project/Site Manager and the Safety staff as soon as possible of unsafe working conditions.
Added 7 mins ago
Six Sigma Black Belt - Alpena Area
The Pivot Group Network
Alpena · Alpena, MI
Coach Green Belts and project teams on Six Sigma tools.
Added 7 mins ago
Six Sigma Black Belt - Petoskey Area
The Pivot Group Network
Petoskey · Petoskey, MI
Track project savings and report results to plant leadership.
Added 8 mins ago
Contract Manager II
Gleason
Rochester, NY
This position is responsible for initiating the Project Launch process by chairing the Technical Review meeting involving stakeholders across a multitude of disciplines, including the…
Added 10 mins ago
Senior Manager, Enterprise Data Governance & Products
Default Brand
Minneapolis, MN · MN
…continuously improving the organization’s enterprise data governance program, while serving as the product leader for prioritized enterprise data products and data capabilities. Working…
Added 10 mins ago
Talent Acquisition Specialist
M2E LLC
Coral Gables, FL
…Central Florida that delivers industry-leading creative and technical services to a variety of clients including building owners, architects, developers, property managers, law firms, and…
Added 10 mins ago
Talent Acquisition Specialist
M2E LLC
Orlando, FL
…Central Florida that delivers industry-leading creative and technical services to a variety of clients including building owners, architects, developers, property managers, law firms, and…
Added 10 mins ago
Talent Acquisition Specialist
M2E LLC
Tampa, FL
…Central Florida that delivers industry-leading creative and technical services to a variety of clients including building owners, architects, developers, property managers, law firms, and…
Added 10 mins ago
Talent Acquisition Specialist
M2E LLC
West Palm Beach, FL
…Central Florida that delivers industry-leading creative and technical services to a variety of clients including building owners, architects, developers, property managers, law firms, and…
Added 10 mins ago
Enterprise Technology Project Manager
Regions
Birmingham, AL · Charlotte, NC · Atlanta, GA
At Regions, the Enterprise Project Management Office (PMO) Project Manager at this level is responsible for the successful planning, execution, and delivery of moderately complex technology…
Added 10 mins ago
NP
Engineer I, II, III, or IV - Construction Projects
Nebraska Public Power District
Hallam, NE
- $6,837 to $12,887 USD / month
Level I to Level IV is considered a progression and is approved by the appropriate manager. All District engineering positions are managed under the Engineering Technical Career Path…
Added 10 mins ago
Events / Customer Experience Specialist
USABB ABB Inc.
NC
Develop project planners with timelines and track deliverables across multiple initiatives.
Added 10 mins ago
UA
Senior Field Service Technician
USABB ABB Inc.
Remote, United States
- $68,600 to $109,760 USD / year
…critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy…

Closed listing

CAI

IT MSP Account Manager

Columbus, OH, United States

Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70,000 - $75,000 per yearThe pay range for this position is listed above. · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70,000 - $75,000 per yearThe pay range for this position is listed above.
Job type: Full-time
Experience: 5-8 years of experience in account management, staffing or recruiting within the staffing or services industry, with direct experience in public sector or large volume accounts
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

IT MSP Account Manager

Req number:

R8926

Employment type:

Full time

Worksite flexibility:

Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right - whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary As the IT MSP Account Manager, you will be responsible for managing comprehensive delivery operations for our IT Contingent Workforce Managed Services Program (MSP) and fostering strong client and partner relationships.

Job Description

CAI is hiring! We are looking for an IT MSP Account Manager to drive a program implementation, promote business continuity, manage comprehensive delivery operations, and foster strong client relationships within the State of Ohio. This opportunity is a full-time, salaried opportunity that is onsite in Columbus, OH. IT MSP Account Managers are responsible for managing comprehensive delivery operations for our IT Contingent Workforce Managed Services Program (MSP) and fostering strong client and partner relationships. Only candidates with work authorization that does not require sponsorship now or in the future will be considered. What You’ll Do

Manage end-to-end delivery operations for the contingent workforce program within the state, ensuring timely and quality requisition fulfillment for hourly and project work
Cultivate and maintain strong, long-term relationships with key client stakeholders & supplier partners, acting as the primary point of contact for all program-related matters
Provide ongoing client support, addressing inquiries, resolving issues, and ensuring high levels of client satisfaction
Monitor program performance against Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs), implementing corrective actions as needed
Provide VMS (Vendor Management System) training and assistance when needed to the client and/or Suppliers
Responsible for candidate screening and shortlisting, interview coordination, and contractor onboarding compliance oversight
Collaborate with the applicable sourcing teams to ensure a robust pipeline of qualified candidates for state-specific requirements
Prepare and present regular business reviews to clients and partners, showcasing value and identifying opportunities for program enhancement
Identify areas for continual program improvement, and process improvements that align to program enhancement and maturity
Identify and pursue new business development opportunities within the assigned state, including new agencies, departments, and expanded service lines

What You'll Need

Required:

Must be local to Columbus, Ohio to meet regularly on client site(s) location as required and requested
Hands-on experience and knowledge of contingent workforce management
5-8 years of experience in account management, staffing or recruiting within the staffing or services industry, with direct experience in public sector or large volume accounts
Knowledge of engagement types including Time and Materials (T&M) and Statement of Work (SOW) project delivery
Strong knowledge of IT labor categories and roles (e.g., software development, infrastructure, cybersecurity, project management, help desk)
Prior Vendor Management System (VMS) application experience
Proven ability to grow accounts and manage operational delivery
Strong client and partner relationship management skills and a customer-centric approach

Preferred:

Knowledge of state government structures and procurement processes
Bachelor's degree in Business, Marketing, or a related field
Previous experience with State of Ohio government
Previous MSP Program experience for IT Contingent Workforce Management programs

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70,000 - $75,000 per yearThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

About employer

More about this job

Skills

Vendor management
Onboarding
Regulatory compliance
Sales
Recruitment
Software development
Cybersecurity
Project management
Technical support
Procurement
Attend meetings

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