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Added 3 mins ago
Architect, OpenShift Virtualization - Active Top Secret SCI Required
Red Hat Professional Consulting, Inc. (f.k.a Planning Technologies, Inc.)
Remote, United States
…business challenges, through technical leadership, hands-on implementation, and enablement of recommended practices. In this role, you will play a key role as a promoter of the adoption of…
Added 4 mins ago
Partner Relationship Manager, PARS, CPPA
Vanderbilt University Medical Center
Remote, United States
As a Patient Advocacy Reporting System (PARS) Partner Relationship Manager (PRM) at the Center for Patient and Professional Advocacy, you will be responsible for managing and nurturing…
Added 4 mins ago
EC
IT Network Technician Level TWO
Elmer Chocolate
Ponchatoula, LA
- $20 to $24 USD / hour
Completes other duties/additional tasks as assigned by the manager or supervisor.
Added 6 mins ago
Assistant General Manager - FT
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Miami, FL
…integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and…
Added 7 mins ago
Community Supports Navigator- Bilingual - Adult and/or Children
Ascentria Care Alliance
Worcester, MA
Responsible for creation and implementation of ISP, Behavior Plans, Medication Treatment Plans, Assessments, and any other applicable documentation related to successfully supporting…
Added 7 mins ago
SAP Project Manager - US
VistaVu
Remote, United States
We are seeking a full-time SAP Project Manager to join our team. In this role, you will lead the end-to-end planning, execution, and delivery of SAP S/4HANA Public and Private Cloud…
Added 9 mins ago
Diagnostic Imaging Physicist Manager - Landauer
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Remote, United States
LANDAUER Medical Physics is seeking a highly motivated Diagnostic Imaging Physicist Manager to join our growing team. This position is ideal for an individual who is eager to learn, thrives…
Added 9 mins ago
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Club General Manager
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Lincoln, CA, CA
- $125,000 USD / year
The Club General Manager will provide leadership and strategic direction and participates in the planning and implementation for both long and short-term business and strategic plans…
Added 10 mins ago
Project Manager, Dallas
Kovach Default
TX
Summary: As a Project Manager of Kovach Enclosure Systems, you are to assume “Ownership” and “Visibility” of projects within the company. The Project Manager will be responsible for the…
Added 11 mins ago
Sr. Manager, Business Development, West
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Sarasota, FL · Dallas, TX · Phoenix, AZ · Denver, CO · CA
…Retailers to include all aspects of merchandising execution and implementation at Store…
Added 14 mins ago
Project Manager
ENFRA LLC
Hartford, CT
The Project Manager I, Project Delivery (PM) will oversee aspects of the implementation of the Contract for a Delivery Project, or a portion of a IS Delivery Project. They are responsible…
Added 16 mins ago
HR Representative
James Hardie
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The Human Resources (HR) Representative partners with the Human Resource Manager to develop employee capabilities and improve performance of business operations within the Prattville Plant.…
Added 17 mins ago
Vice President – Full Java Stack Engineer
ewminds consulting Services
New York, NY
The Vice President, Project Manager is responsible for leading client onboarding, platform implementation, and strategic enhancement initiatives for BNY Archer Managed Account Services…
Added 19 mins ago
Assistant Facilities Manager
Cushman & Wakefield U.S., Inc.
NY
Under the supervision of the Facilities Manager, the Assistant Facilities Manager supports the facilities organization at a specific location, set of buildings, or campus environment. The…
Added 19 mins ago
Facility Manager
Cushman & Wakefield U.S., Inc.
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Respond positively and promptly to requests from building tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and…
Added 19 mins ago
Operational Quality Manager
Cushman & Wakefield U.S., Inc.
NY
…operations and repair for 30-40 retail banking locations. Respective client is a global financial services firm with a large North American portfolio. Services include managing the…
Added 20 mins ago
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Senior Programs Specialist
Food Bank of Central & Eastern North Carolina
Wilmington, NC
- $25 to $30 USD / hour
…training, and relationship management to support the effective implementation and continuous improvement of Senior programs. This position serves as a key point of contact for partner…
Added 23 mins ago
Senior Mining Construction Manager
WSP
South Jordan, UT · Reno, NV · Lovelock, NV · Salt Lake City, UT · Winnemucca, NV · Anchorage, AK
The full-time Senior Construction Manager will deliver safe, efficient, and coordinated civil, structural, mechanical, electrical and earthworks scopes for projects that may involve open…
Added 23 mins ago
Mining Construction Safety Manager
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South Jordan, UT · Reno, NV · Salt Lake City, UT · Lovelock, NV · Winnemucca, NV · Anchorage, AK
The Construction Safety Manager will be responsible for overseeing health, safety, and environmental (HSSE) performance across the project and site compliance with all local, regional,…
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Program Manager - Cyber
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We are seeking an experienced Program Manager to be responsible for overall contract and program management, execution, and performance for a federal cybersecurity engineering program. The…
Added 25 mins ago
DSS - DIRECT SUPPORT PROFESSIONAL (32 Hours)
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Follow program schedule and daily duties as outlined by team and program manager
Added 26 mins ago
Assistant Manager II
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…to employment. May assist with training and supervising of client/trainees assigned to the store as directed by the store…
Added 26 mins ago
Clinical Project Manager
Rho Inc
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We're currently hiring a Clinical Project Manager to join our team in the US! Our Project Management is responsible for the successful planning, implementation, monitoring, execution and…
Added 27 mins ago
UG
Capability Manager for AI Modernization
UnitedHealth Group
Dallas, TX · Phoenix, AZ · Minneapolis, MN · Tampa, FL · Hartford, CT
- $91,700 to $163,700 USD / year
Understand the product development and implementation lifecycle.
Added 27 mins ago
UG
Capability Manager for AI Modernization
UnitedHealth Group
Dallas, TX · Phoenix, AZ · Minneapolis, MN · Tampa, FL · Hartford, CT
- $91,700 to $163,700 USD / year
Understand the product development and implementation lifecycle

Closed listing

CAI

IT MSP Account Manager

Columbus, OH, United States

Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70,000 - $75,000 per yearThe pay range for this position is listed above. · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70,000 - $75,000 per yearThe pay range for this position is listed above.
Job type: Full-time
Experience: 5-8 years of experience in account management, staffing or recruiting within the staffing or services industry, with direct experience in public sector or large volume accounts
Posting language: English
Posted: Nov 9, 2026

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

IT MSP Account Manager

Req number:

R8926

Employment type:

Full time

Worksite flexibility:

Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right - whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary As the IT MSP Account Manager, you will be responsible for managing comprehensive delivery operations for our IT Contingent Workforce Managed Services Program (MSP) and fostering strong client and partner relationships.

Job Description

CAI is hiring! We are looking for an IT MSP Account Manager to drive a program implementation, promote business continuity, manage comprehensive delivery operations, and foster strong client relationships within the State of Ohio. This opportunity is a full-time, salaried opportunity that is onsite in Columbus, OH. IT MSP Account Managers are responsible for managing comprehensive delivery operations for our IT Contingent Workforce Managed Services Program (MSP) and fostering strong client and partner relationships. Only candidates with work authorization that does not require sponsorship now or in the future will be considered. What You’ll Do

Manage end-to-end delivery operations for the contingent workforce program within the state, ensuring timely and quality requisition fulfillment for hourly and project work
Cultivate and maintain strong, long-term relationships with key client stakeholders & supplier partners, acting as the primary point of contact for all program-related matters
Provide ongoing client support, addressing inquiries, resolving issues, and ensuring high levels of client satisfaction
Monitor program performance against Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs), implementing corrective actions as needed
Provide VMS (Vendor Management System) training and assistance when needed to the client and/or Suppliers
Responsible for candidate screening and shortlisting, interview coordination, and contractor onboarding compliance oversight
Collaborate with the applicable sourcing teams to ensure a robust pipeline of qualified candidates for state-specific requirements
Prepare and present regular business reviews to clients and partners, showcasing value and identifying opportunities for program enhancement
Identify areas for continual program improvement, and process improvements that align to program enhancement and maturity
Identify and pursue new business development opportunities within the assigned state, including new agencies, departments, and expanded service lines

What You'll Need

Required:

Must be local to Columbus, Ohio to meet regularly on client site(s) location as required and requested
Hands-on experience and knowledge of contingent workforce management
5-8 years of experience in account management, staffing or recruiting within the staffing or services industry, with direct experience in public sector or large volume accounts
Knowledge of engagement types including Time and Materials (T&M) and Statement of Work (SOW) project delivery
Strong knowledge of IT labor categories and roles (e.g., software development, infrastructure, cybersecurity, project management, help desk)
Prior Vendor Management System (VMS) application experience
Proven ability to grow accounts and manage operational delivery
Strong client and partner relationship management skills and a customer-centric approach

Preferred:

Knowledge of state government structures and procurement processes
Bachelor's degree in Business, Marketing, or a related field
Previous experience with State of Ohio government
Previous MSP Program experience for IT Contingent Workforce Management programs

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70,000 - $75,000 per yearThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

About employer

More about this job

Skills

Vendor management
Onboarding
Regulatory compliance
Sales
Recruitment
Software development
Cybersecurity
Project management
Technical support
Procurement
Attend meetings

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