Jobs in the United States

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Quality Specialist II
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DIRECTOR OF SUPPLY CHAIN
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Management Analyst - Philadelphia, PA
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Impactful Mission: Support defense operations, waterfront engineering, cyber infrastructure, and asset reliability programs that keep fleets and operations mission ready.
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Business Analyst

United States

Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $50-$59 per hourThe pay range for this position is listed above. · Full-time

Apply on careers.cai.io About employer

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Job details

Pay: Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $50-$59 per hourThe pay range for this position is listed above.
Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Business Analyst

Req number:

R8952

Employment type:

Full time

Worksite flexibility:

Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right - whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary As the Business Analyst, you will support one or more technical aspects of the application product life cycle and may support Infrastructure, Networking/Telecommunications, Release Management, and Application/Platform Support functions.

Job Description

We are seeking a Business Analyst to join our team. This position supports one or more technical aspects of the application product life cycle and may support Infrastructure, Networking/Telecommunications, Release Management, and Application/Platform Support functions. The role involves collaborating with customers and technical teams to deliver quality business solutions while leveraging AI tools such as Google Gemini and Claude AI to enhance analysis, insights, and documentation processes. This role is full-time and remote.

What You'll Do

Collaborate with customers, Technical Engineers, Software Engineers, Architects, Capability Managers, and other team members to understand capability needs and drive quality business solutions
Gather project specifications and translate high-level business needs into detailed business and technical requirements
Create and maintain deliverables including business vision documents, requirements documentation, client-specific personalization requirements, and user interface design documentation
Develop business cases and perform cost sheet analysis to support project initiatives and decision-making
Analyze data to identify business problems, trends, opportunities, and process improvement recommendations
Conduct root cause analysis and develop corrective action plans to address issues and improve outcomes
Create, execute, and support testing activities including test plans, test scenarios, test documentation, defect management, and results analysis
Evaluate testing outcomes and connect results to customer impacts to ensure business objectives are achieved
Identify, document, track, and help resolve risks, defects, issues, and dependencies throughout the project lifecycle
Assure compliance with required standards and confirm all necessary approvals are obtained throughout project execution
Verify successful delivery of customer needs and ensure high-quality solution delivery
Collaborate across cross-functional teams to proactively identify and address technology development and delivery challenges throughout project phases
Provide clear and concise communication to team members, customers, partners, vendors, and management regarding project status, requirements, and delivery activities
Assist with or conduct requirements walkthroughs, sprint reviews, and related project meetings
Enable vendor solutions and maintain accurate project and technical documentation
Analyze market trends and competitive insights to support business and technology decisions
Build organizational and platform knowledge and mentor junior resources
Leverage AI tools such as Google Gemini and Claude AI to enhance data analysis, generate insights, and automate documentation processes to improve efficiency and accuracy
Understand and evaluate the end-system impact of changes across multiple systems and platforms
Perform other duties as assigned or requested

What You'll Need

Required:

3 years of experience in Information Systems or Technology
Bachelor’s degree in Business Administration, Business Management, Information Systems, or a related field, or relevant experience and/or education as determined by the company in lieu of a bachelor's degree
Strong analytical skills
Strong problem-solving skills
Strong communication skills

Preferred:

1 year of experience in Lean/Six Sigma
1 year of experience in the Health Insurance or Healthcare industry
Experience using Claude Code or Google Gemini
Master’s degree in Business Administration, Business Management, Information Systems, or a related field
Information Technology Infrastructure Library (ITIL) certification
The Open Group Architecture Framework (TOGAF) certification
Six Sigma certification
Project Management Professional (PMP) certification
AI certification

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $50-$59 per hourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Apply on careers.cai.io About employer

More about this job

Skills

Product life-cycle
Documentation
UI design
Decision making
Process improvement
Root cause analysis
Regulatory compliance
Communication skills
Analytical skills
Problem solving
Lean manufacturing
Computer technology
ITIL
PMP
Attend meetings

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Work requirements

Jobs in the United States