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Solutions Marketing Manager – Flexible Automation
Dematic Corp. (ILD-US)
Atlanta, GA · Wauwatosa, WI · Grand Rapids, MI
Dematic is seeking a Solutions Marketing Manager to shape how our Flexible Automation solutions are positioned and brought to market globally.
Added 3 mins ago
Construction Manager
Default Brand
Greenwood Village, CO
Must have authorization to work permanently in the US
Added 5 mins ago
Program Manager, Brand Management
Whirlpool
Benton Harbor, MI · Benton Harbor
Whirlpool Corporation is seeking a Program Manager, Brand Management (Analyst, Brand Management) to join WoW Studios, our internal marketing agency. WoW Studios is transforming how we…
Added 7 mins ago
Sales Manager
Michaels Stores, Inc.
United States
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 7 mins ago
Retail - FT Merchandise Manager
Michaels Stores, Inc.
United States
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 7 mins ago
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Part Time Merchandise Manager
Michaels Stores, Inc.
United States
- Part-time
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 7 mins ago
National Consulting Engineer Account Manager
Johnson Controls Inc.
United States
The National Consulting Engineering Account Manager (NCE‑AM) will lead national engagement strategies for assigned consulting engineer accounts, ensuring that Johnson Controls – York…
Added 7 mins ago
National Consulting Engineer Account Manager
Johnson Controls Inc.
United States
The National Consulting Engineering Account Manager (NCE‑AM) will lead national engagement strategies for assigned consulting engineer accounts, ensuring that Johnson Controls – York…
Added 8 mins ago
Peripheral Vascular Associate Rep - Oregon
Boston Scientific
Portland
Candidates must reside within the designated territory or be willing to relocate at their own expense
Added 8 mins ago
Staff Program and Process Manager
Micron Technology
Boise
…implementation. Additionally, you will implement processes to monitor partner happiness, ensuring alignment of program metrics with related programs within the organization and partner…
Added 8 mins ago
Senior Manager – CMP/BTG, APTD Process
Micron Technology
Boise
JR116845 Senior Manager – CMP/BTG, APTD Process
Added 10 mins ago
Clinical Liaison, Cell Therapy & Transplant
CareDx, Inc.
CA
Reporting to a Customer Experience Manager, the Clinical Liaison at CareDx serves as a trusted clinical partner to Bone Marrow programs, Cellular Therapy programs and Hematology/Oncology…
Added 11 mins ago
Production Manager - Coatings Shop
Kymera International
Chesapeake, VA
The Production Manager is responsible for leading and coordinating daily manufacturing operations at the facility, ensuring safe, efficient, and cost-effective execution of production…
Added 15 mins ago
Senior Manager, Program Delivery
OCLC, Inc.
Dublin, OH
The Senior Manager, Program Delivery leads a team of Senior Delivery Managers and Delivery Managers and is accountable for the successful delivery of a portfolio of strategic projects and…
Added 16 mins ago
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Warehouse Manager
The Odom Corporation
Kapolei, HI
- $83,000 to $112,000 USD / year
The Warehouse Manager is responsible for the safe, accurate, and efficient operation of the assigned warehouse, including receiving, storage, replenishment, order selection, loading,…
Added 17 mins ago
Manager, Demand Generation
FranConnect, LLC
Remote, United States
FranConnect is looking for a Manager of Demand Generation to execute the demand plan. This is the seat that turns the plan into programs in the market: account-based campaigns against named…
Added 17 mins ago
Manager, Customer Marketing
FranConnect, LLC
Remote, United States
…to inbound pipeline - not simply publishing more. You will partner with Growth Marketing on campaigns, account-based programs, and events; with Digital Marketing on discoverability and…
Added 21 mins ago
S
District Asset Protection Manager - Connecticut
sephora.com
Greenwich
- $100,000 to $122,000 USD / year
The ideal candidate must be based in Connecticut
Added 27 mins ago
Business Development Manager - East - (National Accounts)
CH Guenther & Son LLC
Remote, United States
The Business Development Manager is responsible for identifying, developing, and closing significant new business with national and large regional restaurant and convenience-store chains.
Added 27 mins ago
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Project Manager, Partnerships Management
Semafor
DC · Washington, DC
- $74,000 to $92,000 USD / year
Semafor is seeking a highly organized, proactive Project Manager to join the Partnerships Management team. You will support the execution of integrated client partnerships across live…
Added 28 mins ago
MP
Technical Support I
Maverick Payments
the Woodlands, TX
- $25 to $27 USD / hour
Under the direction of the Technical Support Manager, the Technical Support I is responsible for providing payments related technical support services while ensuring superior client…
Added 32 mins ago
U-
IT Director, BRM Customer Care
USA - Smith & Nephew, Inc.
Andover, MA
- $157,500 to $258,563 USD / year
…that takes the limits off living. The IT Business Relationship Manager (BRM) for Customer Care serves as the strategic technology partner to Global Customer Care leadership. This role is…
Added 34 mins ago
HM
Senior Manager, Logistics & Performance Analytics
Hyundai Motor Company
Fountain Valley, CA
- $114,800 to $164,000 USD / year
The Senior Manager, Logistics Performance Analytics is responsible for leading the development and execution of analytics strategies that drive operational efficiency, cost optimization,…
Added 37 mins ago
Delivery Solutions Architect
Waterfield Tech
Tulsa, OK
Identify technical scope changes early and partner with the Project Manager on change control
Added 38 mins ago
Director, 503A Provider Relations
Revelation Pharma LLC
Kennesaw, GA
Training and Development Programs: Develop and implement training programs to enhance the skills and knowledge of the provider relations representatives, focusing on areas such as sales…

IT MSP Account Manager

United States

Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70,000 - $75,000 per yearThe pay range for this position is listed above. · Full-time

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Pay: Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70,000 - $75,000 per yearThe pay range for this position is listed above.
Job type: Full-time
Experience: 5-8 years of experience in account management, staffing or recruiting within the staffing or services industry, with direct experience in public sector or large volume accounts
Posting language: English
Posted: Nov 9, 2026

Original job description

IT MSP Account Manager

Req number:

R8926

Employment type:

Full time

Worksite flexibility:

Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right - whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary As the IT MSP Account Manager, you will be responsible for managing comprehensive delivery operations for our IT Contingent Workforce Managed Services Program (MSP) and fostering strong client and partner relationships.

Job Description

CAI is hiring! We are looking for an IT MSP Account Manager to drive a program implementation, promote business continuity, manage comprehensive delivery operations, and foster strong client relationships within the State of Ohio. This opportunity is a full-time, salaried opportunity that is onsite in Columbus, OH. IT MSP Account Managers are responsible for managing comprehensive delivery operations for our IT Contingent Workforce Managed Services Program (MSP) and fostering strong client and partner relationships. Only candidates with work authorization that does not require sponsorship now or in the future will be considered. What You’ll Do

Manage end-to-end delivery operations for the contingent workforce program within the state, ensuring timely and quality requisition fulfillment for hourly and project work
Cultivate and maintain strong, long-term relationships with key client stakeholders & supplier partners, acting as the primary point of contact for all program-related matters
Provide ongoing client support, addressing inquiries, resolving issues, and ensuring high levels of client satisfaction
Monitor program performance against Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs), implementing corrective actions as needed
Provide VMS (Vendor Management System) training and assistance when needed to the client and/or Suppliers
Responsible for candidate screening and shortlisting, interview coordination, and contractor onboarding compliance oversight
Collaborate with the applicable sourcing teams to ensure a robust pipeline of qualified candidates for state-specific requirements
Prepare and present regular business reviews to clients and partners, showcasing value and identifying opportunities for program enhancement
Identify areas for continual program improvement, and process improvements that align to program enhancement and maturity
Identify and pursue new business development opportunities within the assigned state, including new agencies, departments, and expanded service lines

What You'll Need

Required:

Must be local to Columbus, Ohio to meet regularly on client site(s) location as required and requested
Hands-on experience and knowledge of contingent workforce management
5-8 years of experience in account management, staffing or recruiting within the staffing or services industry, with direct experience in public sector or large volume accounts
Knowledge of engagement types including Time and Materials (T&M) and Statement of Work (SOW) project delivery
Strong knowledge of IT labor categories and roles (e.g., software development, infrastructure, cybersecurity, project management, help desk)
Prior Vendor Management System (VMS) application experience
Proven ability to grow accounts and manage operational delivery
Strong client and partner relationship management skills and a customer-centric approach

Preferred:

Knowledge of state government structures and procurement processes
Bachelor's degree in Business, Marketing, or a related field
Previous experience with State of Ohio government
Previous MSP Program experience for IT Contingent Workforce Management programs

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $70,000 - $75,000 per yearThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

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Skills

Vendor management
Onboarding
Regulatory compliance
Sales
Recruitment
Software development
Cybersecurity
Project management
Technical support
Procurement
Attend meetings

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Work requirements

Jobs in the United States