Games Operator-Part Time-Midway

It is the primary responsibility of the Midway Game operator to give great customer service while maintaining game operations.

• Clean game area at end of shift and assist with trash duty
• Other job duties as may be assigned
• Stock merchandise when assigned
• Repair merchandise when assigned
• Direct problems to supervisor
• Help maintain a safe work environment
• Encourage customers to play midway games, explain game objectives, awards prizes and explain rules Encourage customers to play midway games, explain game objectives, awards prizes and explain rules
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Performs other job-related duties as assigned
• Previous customer service experience preferred
• Previous experience working in a similar resort setting preferred
• Ability to perform basic math
• Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
• Excellent customer service skills
• Interpersonal skills to effectively communicate with all business contacts
• Ability to effectively communicate in English, in both oral and written forms
• High School education or equivalent

ADDITIONAL REQUIREMENTS

• Ability to stand for long periods of time
• Work is performed in an area which may be unusually hot, crowded and noisy
• Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high
• Work varied shifts, including weekends and holidays

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.