Scheduling & Payroll Coordinator (Caesars New Orleans)

The Scheduling and Payroll Coordinator is responsible for preparing and maintaining schedules for a range of departments while also supporting payroll-related functions. This role partners closely with department leaders to ensure schedules meet operational needs while balancing labor minimums, productivity standards, and budget guidelines. The Scheduling and Payroll Coordinator also assists with payroll processing, timekeeping review, and payroll-related inquiries to help ensure accurate and timely pay for team members.

• Serve as a primary point of contact for team members, answering scheduling, timekeeping, and payroll-related questions.
• Prepare, maintain, and process department schedules for assigned client groups, ensuring alignment with operational needs and labor guidelines.
• Coordinate onboarding schedule setup and processing for new hires.
• Manage training schedules and scheduling activities for newly hired team members.
• Process team member employment status changes within scheduling and workforce management systems.
• Update and maintain team member schedule preferences and availability records.
• Review and process department schedule changes, shift swaps, and coverage requests.
• Track and monitor weekly business forecasts, staffing volumes, and labor demands.
• Maintain and update daily labor reporting and workforce metrics.
• Process and update approved leave of absence and time-off requests to ensure schedule accuracy.
• Assist with payroll administration, including timekeeping reviews, payroll adjustments, and resolution of payroll discrepancies.
• Respond to scheduling, payroll, and workforce management requests received from departments and team members.
• Distribute scheduling updates, department communications, and workforce-related memorandums as needed.
• Ensure the accuracy and integrity of scheduling and payroll data through regular audits and system maintenance.
• Support departmental and organizational projects related to scheduling, workforce planning, payroll, and operational initiatives.
• Perform other duties and special projects as assigned.
• Availability to work Monday through Friday and occasional team member events as needed.
• High School Diploma or equivalent required.
• Minimum of two (2) years of administrative, scheduling, payroll, or related experience.
• Positive, professional, and customer-focused attitude with strong interpersonal skills.
• Excellent verbal and written communication skills.
• Advanced proficiency in Microsoft Excel, including reporting, data analysis, and spreadsheet management; proficiency in Microsoft Office Suite required.
• Ability to assist team members and leaders with scheduling, payroll, and administrative inquiries.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Ability to communicate and apply departmental, scheduling, payroll, and company policies and procedures.
• Maintains confidentiality and adheres to all company, departmental, and regulatory requirements.

Additional Demands:

• Must be able to maneuver to all area of the casino, including in and around pit areas.
• Must be able to bend, stoop, reach, kneel, twist and grip items when necessary.
• Must be able to stand/ walk for extended periods of time.
• Must be able to lift up to 25 pounds.
• Must be able to use a computer: Microsoft Word, Excel, and Power Point.
• Must be able to read, write, and understand English.
• Must be able to 10 key and be proficient in typing skills

Gaming Permit: N/A

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.