Banquet Bartender

Banquet Bartender, On-Call, Shift Varies, $15.00/hr +tips The employee in this position is responsible for providing superior service to both internal and external guests and to provide excellent beverage service to patrons in a timely manner. Also to assist the beverage servers to assure quality guest service in a timely manner and a favorable gaming experience.

• Responsible for maintaining a clean, safe, fun, and friendly environment for guests and employees.
• Follows See, Say, Smile program at all times
• Provides superior guest service, interacts positively with guests and employees, and has the ability to deal with difficult guests in all types of business conditions. Works effectively and courteously with fellow employees.
• Prepares drinks accurately and correctly for patrons at bar and for cocktail staff.
• Safe distribution of alcohol. Follows TIPS guidelines for serving alcohol responsibly.
• Responsible for cash bank and follows sound cash handling practices.
• Ensure the safety and security of employees and customers.
• Responsible to have knowledge of patron limitations of alcohol consumption and company policy and procedure regarding serving alcohol responsibly.
• Has a thorough knowledge of all special events and promotional activities. Assists guests with all reasonable requests.
• Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.
• Comply with our drug & alcohol free workplace. Subject to post offer, for cause and post-accident drug tests.
• Other duties as assigned.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

• Ability to use all equipment associated with the position.
• Casino environment exposed to bright lights, noise, and smoke and varied temperatures.
• May include a boat and/or floating barge and a High rise hotel.
• Walking 10%, Standing 40%, Bending 30%, Lifting 10% (up to 50 lbs.), Pushing/pulling 10% (up to 150lbs.).
• Ability to be at work on time as scheduled which may include nights, weekends, and holidays
• A high school or GED equivalent preferred.
• One year experience in bartending or bar back preferred.
• Knowledge of all bar equipment.
• Knowledge of relevant laws and regulations and gaming laws.
• Able to handle situations that may arise due to intoxication. Ability to effectively communicate with all departments, employees and guests.
• Ability to efficiently move among guests, tables and equipment carrying trays and dishes.
• Knowledge of sanitation and health department regulations for safe handling of alcohol, safe distribution of alcohol and control of level of intoxication.