Jobs in the United States

25+ jobs

Save this search

Added 12 mins ago
Staff Data Engineer
DAT
Denver, CO
Platform Evolution: Lead the design and evolution of our modern data platform architecture, ensuring it remains scalable, available, and performant.
Added 16 mins ago
OS
Software Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
…Engagement Simulation Platform under the technical direction of the Lead and Senior Staff Engineers. You will build features across the stack - backend physics API endpoints in Julia,…
Added 36 mins ago
Sr. Customer Success Manager, Solutions
CADDi
Chicago, IL
Comfort with ambiguity: you do your best work in messy, unstructured customer environments, and you know when to lead and when to support.
Added 42 mins ago
Sr. Developer, Business Intelligence
Navitus Health Services
ALBANY, NY
Added 42 mins ago
Senior Computational Biologist / Non-Tenure-Track Assistant Professor / Faculty Research Scientist
NYU Langone Medical Center
New York, NY
This position provides an opportunity to lead computational strategy within a collaborative,multidisciplinary research program while developing innovative analytical methods and…
Added 42 mins ago
Vice President (#7887)
Sumitomo Mitsui Banking Corporation
NEW YORK, NY
Added 43 mins ago
Associate Data Scientist
Moody's Analytics
NEW YORK, NY
…candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and…
Added 43 mins ago
Engagement Manager (EXL94)
ExlService.com, LLC
NEW YORK, NY
Added 1 hour ago
ES
Lead GIS Solution Engineer - Defense
Environmental Systems Research Institute Inc.
Louisville, CO
- $120,016 to $201,344 USD / year
Esri is seeking a lead GIS Solution Engineer to serve as a technical leader and trusted advisor to Defense and Intelligence organizations. You will bring deep ArcGIS expertise, mission…
Added 1 hour ago
Staff Software Engineer, Agentic Workflows
Intuit
New York, NY
Lead and facilitate discussions on complex customer deals, system integrations, assessing compatibility, acknowledging limitations, and explaining technical intricacies.
Added 2 hours ago
Director, Strategy
Braven
Remote, United States
…monitor overall strategic direction for the organization and lead and execute strategic projects important to our short-term and long-term financial, operational, and scale…
Added 2 hours ago
Director, Strategy
Braven
Remote, United States
…monitor overall strategic direction for the organization and lead and execute strategic projects important to our short-term and long-term financial, operational, and scale…
Added 2 hours ago
Director, Strategy
Braven
Remote, United States
…monitor overall strategic direction for the organization and lead and execute strategic projects important to our short-term and long-term financial, operational, and scale…
Added 2 hours ago
Director, Strategy
Braven
Remote, United States
…monitor overall strategic direction for the organization and lead and execute strategic projects important to our short-term and long-term financial, operational, and scale…
Added 2 hours ago
Senior Software Engineer
Braven
Remote, United States
Scope and lead full-stack initiatives in Python and/or Ruby on Rails across our platform, data pipelines, and program automation, from ambiguous problems to production.
Added 2 hours ago
Senior Software Engineer
Braven
Remote, United States
Scope and lead full-stack initiatives in Python and/or Ruby on Rails across our platform, data pipelines, and program automation, from ambiguous problems to production.
Added 2 hours ago
UO
Senior Data Visualization Specialist
University of Colorado Denver
Boulder, CO
- $90,400 to $99,460 USD / year
Lead governance and lifecycle management processes for analytics assets, including intake, prioritization, development oversight, testing and QA, deployment, maintenance, enhancement,…
Added 2 hours ago
IT Cloud Engineer, Engineering Platform Automation
Mayo Clinic
Rochester, MN
This role serves as the technical product owner and lead engineer for the Engineering Front Door platform, partnering with the Cloud Center of Excellence (CCoE), Cloud Platform Engineering,…
Added 2 hours ago
Technical Marketing Engineering Technical Leader
Cisco Systems, Inc.
Richardson, TX
● Lead collaboration with Product Management, Engineering, and Sales teams to translate complex customer needs into innovative, high-impact solutions.
Added 2 hours ago
Offensive Security AI Engineer
Micron Technology, Inc.
Boise, ID
Plan, implement, lead, and report on internal and external penetration tests, red team operations, purple team exercises, and targeted security assessments.
Added 2 hours ago
Director of Technical SEO
Boca Recovery Center
Remote, United States
As our SEO Lead, you will work directly with the CMO to architect our long-term strategy and eventually build your own team. We have a mature site and a massive digital footprint where…
Added 3 hours ago
UO
Senior/Principal Electrical Engineer - Spacecraft and Instruments
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
This position requires you to be a motivated, largely self-directed individual contributor with capabilities to also lead a small electrical design team. You will work within a…
Added 3 hours ago
SG
Backend Software Engineer, Weather & Aviation
Spire Global
Boulder, CO
- $34,986 USD / year
Take the technical lead on projects within your area, from design through rollout
Added 3 hours ago
W
(USA) Principal, Software Engineer
Walmart
SUNNYVALE, CA
- $143,000 to $286,000 USD / year
Lead platform engineering efforts delivering scalable infrastructure, reusable tooling, and AI/ML frameworks aligned with strategic roadmaps.
Added 3 hours ago
W
(USA) Staff, Software Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
Walmart is seeking a Staff Software Engineer to lead the development and delivery of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This role…

CADDi

Sr. Customer Success Manager, Solutions

Chicago, IL, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 19, 2026

Original job description

About CADDi CADDi is the Manufacturing AI Data Platform transforming a trillion-dollar global industry. By unifying fragmented engineering, procurement, production, and quality data, we empower enterprise manufacturers and their AI agents to make faster, smarter decisions every day. Founded in 2017 with dual headquarters in Chicago and Tokyo, CADDi serves manufacturing leaders across more than 20 countries. We recently announced a $114M Series D funding round at a $1.2B valuation, bringing total funding to $234M, backed by top-tier investors including Salesforce Ventures, Woven Capital, and Atomico. We are expanding our North American operations rapidly and building next-generation products like CADDi Explorer and CADDi Agent. If you are eager to solve hard data and engineering problems while scaling a fast-growing unicorn, we’d love to talk. The role As a Sr. Customer Service Manager, you own a customer from first discovery through a live, adopted workflow, and then through expansion across the enterprise. You work directly with the people who run the plant floor, procurement, quality, and engineering from operational management up to the C-suite deciding where AI fits in their business.

You work with the CADDi AI Data Platform and suite of workflow-specific products a configurable tool you capitalize on for each customer. You are accountable for their success end-to-end: time-to-value, the deployment of the solutions we promised, and the measurable value they see enterprise-wide.

The role folds pre-sales, customer success, and data expertise into a single owner, working alongside an Account Executive on the commercial side and Forward Deployed Engineers who build the technical pieces beyond what you configure.

What you’ll do Understand the customer

Meet with cross-functional teams across engineering, procurement, quality, and operations onsite as needed to learn how they work and where time and money are lost.
Advise customer leaders, from operational management to the C-suite, on where AI and a shared data foundation create the most value, and agree on what success means for their business.
Identify the data that matters (drawings, quotes, part records, supplier data) and model it into the platform, working with Forward Deployed Engineers where deeper integration is needed.
Partner with Sales before the deal closes to validate value with real customer data and show an early, concrete win.

Deploy and drive adoption

Own the deployment plan from scoping to production, coordinating customer stakeholders across business units, IT, procurement, and compliance.
Define the semantic layer for the customer’s data, configure the data layer, and build the Explorer configuration and plugins the deployment needs, reusing existing configurations, plugins, and libraries wherever possible to move fast.
Deploy CADDi’s workflow products for each user group and shape deployments of CADDi Agent.
Orchestrate Forward Deployed Engineers on the technical gap between the standard platform and what the customer needs, such as data pipelines, custom integrations, and advanced analytics.
Define the success metrics and quality bar for each deployment, track them, and report progress to the customer and CADDi leadership.
Run training and adoption sessions, and step in to troubleshoot as issues come up before and after launch.
Build and deliver tailored demos for prospects and existing customers.

Grow the account and the product

Design and quantify ROI, and present findings to audiences from shop-floor users to the executive team to drive decisions and action.
Identify expansion opportunities within accounts and work with the Account Executive to turn them into new business, including upsell, cross-sell, and global rollout.
Bring what you see in the field back to Product and Engineering so it shapes the roadmap, and return reusable configurations and learnings to the shared library so the next deployment is faster.
Scope engagements in new industries and locations.

What we value

Curiosity and ownership: you keep digging past the first answer, and you follow through on every one of several complex, visible projects at once.
Comfort with ambiguity: you do your best work in messy, unstructured customer environments, and you know when to lead and when to support.
Bias for speed: you would rather put something real in front of users this week than something perfect next quarter.

Who You Are

Analytical, structured thinker with a bias for action
Natural relationship builder who earns trust quickly
Comfortable working cross-functionally and leading without authority
Thrives in ambiguous, fast-moving environments
Strong communicator who can simplify complex ideas for different audiences
Curious, adaptable, and energized by solving real customer problems

Real Indicators You Might Be a Fit

Experience in consulting, strategy & operations, BizOps, project management, rotational leadership development programs, or customer success
Note: You do not need prior customer success experience
Track record of managing projects, clients, or cross-functional initiatives
Exposure to manufacturing, industrial operations, or SaaS environments
Ability to break down messy problems into structured plans
Passion for driving change and continuous improvement
Willingness to work in-office 5 days a week and ability to travel up to 50% of the time

Why Join CADDi’s Customer Success Team?

These are real reasons our team members are passionate about this role:

End-to-end ownership of customer outcomes with a clear line of sight to impact
“Project Management × Product × Change Leadership” in one role
Ability to shape product direction and influence CADDi’s roadmap
Work directly with engineering, sales, and operations to make ideas real
Deep exposure to both US and non-US business cultures
Drive real transformation in how manufacturers operate
See value “come to life” on the shop floor, not just on slides
Be part of a fast-growing team where high performers grow rapidly
Opportunity to leave your mark on the foundational CS function in the US

What we’re looking for

8+ years in a customer-facing technical role (solutions consulting, implementation, forward-deployed engineering, analytics consulting, or similar), with a track record of owning complex deployments end-to-end and driving measurable adoption and expansion.
Strong written and verbal communication with both technical and non-technical audiences, from operational management up to the C-suite.
Comfort structuring messy, multi-source data into clear models defining semantics and relationships is central to this role.CF
Working knowledge of Python, SQL, or similar tools for exploring data, and comfort reading API documentation and discussing system architecture with engineers, is a nice to have.
Manufacturing, industrial, or supply chain experience is a plus.
Willingness to work from our Chicago office and travel [40–60%].
Bilingual Japanese/English is a MUST.
US Person status / ITAR eligibility is a plus.

At CADDi, we're committed to creating a work environment that fosters your well-being and professional development. Here are some of the benefits you'll enjoy as part of our team:

Compensation: OTE: $100-$170k
Comprehensive Health Benefits: We provide 100% company-covered employee comprehensive health insurance, including medical (UnitedHealth), dental (Principal), and vision (VSP) to keep you and your family healthy.
Ownership & Rewards: Be a part of our success story with a competitive stock options plan.
Financial Security: Start saving for your future with our 401k plan, featuring a generous 4% company match starting on day one.
Generous Time Off: Maintain a healthy work-life balance with 15 days of paid time off, five dedicated sick days, and ten company holidays to celebrate throughout the year.
Thriving Culture: We foster a vibrant work environment with delicious company lunches, engaging events, and healthy drinks and snacks to keep you fueled. Celebrate your achievements with us at quarterly events and holiday gatherings.
Learning & Development: We invest in your growth by providing opportunities to join professional organizations, attend industry conferences, and participate in various learning initiatives.
Financial Incentives: Benefit from commuter and parking benefits to simplify your daily commute. We also offer referral bonuses to help you spread the word about exciting opportunities at CADDi.

We are a diverse and inclusive workplace that values your unique talents and perspectives. We are committed to building a team that reflects the communities we serve. Ready to join a passionate team and make a real difference in the future of Manufacturing in the US? Apply today, and let’s talk.

Apply About employer

Report this job