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Added 3 hours ago
AS
Technical Manager
AMERICAN SYSTEMS
Springfield, VA
- $133,000 to $222,100 USD / year
…Analysis, and Training. We are seeking an experienced Technical Manager to provide technical leadership and oversight for network infrastructure operations supporting a Network Operations…
Added 3 hours ago
AS
Problem Support Manager
AMERICAN SYSTEMS
Ashburn, VA
- $110,800 to $185,100 USD / year
…and Training. We are seeking an experienced Problem Support Manager to lead problem management for the Network Operations Center (NOC) Network(s) Management Support Services program. This…
Added 3 hours ago
AS
Incident Support Manager
AMERICAN SYSTEMS
Ashburn, VA
- $110,800 to $185,100 USD / year
We are seeking an experienced Incident Support Manager to lead incident management and major-incident coordination for a large, mission-critical government network operations environment.…
Added 3 hours ago
EI
IT Systems Administrator
Ergotron, Inc.
Murfreesboro, TN
- $85,000 to $110,000 USD / year
…various security technologies. This position reports to the Manager Service Operations & Security, Information…
Added 4 hours ago
VoIP Systems Support/Administrator
SCT Recruiting
Orlando, FL
…testing, troubleshooting, and end-user support. Reporting to the Manager, VoIP Services, this role brings strong VoIP and telephony administration skills to our cloud-based voice…
Added 1 day ago
MGR FIELD OPERATIONS- PUB SEC
Lumen
Raleigh, NC
The Manager Field Operations is accountable for leading the service delivery efforts to National network and customers, as well as all enterprise business products and services. Strong…
Added 1 day ago
GI
Systems Technician II (NOC)
GD Information Technology, Inc.
United States
- $21.25 to $28.75 USD / hour
Demonstrated experience with supporting -or- the ability to learn how to support an enterprise operations center (or NOC) through monitoring, managing systems and networks using advanced…
Added 1 day ago
Network Construction Manager - Break Fix, Fiber Restoration & Network Maintenance - GA
Zayo Group LLC
Remote, United States
Coordinate emergency response contractors, construction crews, splicers, locators, utility owners, the Network Operations Center (NOC), engineering, and operations resources.
Added 1 day ago
Deputy Operations Manager
CACI International
National Harbor, MD
CACI is seeking a Deputy Operations Manager to support a DHS IT services contract, as a key operational leader ensuring that Service Desk Tier I and ITFO Tier II operate as a cohesive,…
Added 1 day ago
Network Operations & Engineering Manager
CACI International
National Harbor, MD
CACI is seeking a Network Operations & Engineering Manager to join our Desktop Support Services (DSS) team supporting the Department of Homeland Security (DHS). The Network Operations &…
Added 2 days ago
Principal Network Operations Engineer / IT Operations Specialist (US)
TD Bank
Mount Laurel, NJ
As a Principal Network Operations Engineer , you will play a critical role within the Technology Response (L2) team, responsible for rapid incident resolution and root cause analysis across…
Added 2 days ago
A
Manager, Wireless NOC
Amdocs
Denver
- $96,250 to $158,125 USD / year
The Manager, Wireless NOC manages a 24/7 Network Operations Center. This role leads, directs, and manages a group of Network Surveillance, Incident Management, and Fault Isolation &…
Added 2 days ago
Deputy Operations Service Delivery Manager (SDM)
LEIDOS, INC.
Shiloh, IL
We are seeking a highly motivated and experienced Operations Deputy Service Delivery Manager to join our team onsite at Scott Air Force Base, Illinois, supporting the Defense Information…
Added 2 days ago
Manager, IT Client Operations
Red River
Chantilly, VA
The IT Client Operations Manager is a client-facing governance role within the Managed Services division, responsible for ensuring that operational service delivery aligns with client…
Added 3 days ago
CO
ADMINISTRATIVE INTERN (NON-CAREER) - INFORMATION MANAGEMENT
City of Long Beach
Long Beach, CA
- $25.09 USD / hour
Under general supervision and reporting directly to the Manager of Network Operations Center, the Administrative Intern will support the Network Operations Center (NOC) team in maintaining…
Added 3 days ago
B
Red Hat Certified Engineer (RHCE)
Bowhead
Corona, CA
- $200,000 to $240,000 USD / year
…Collaborate with cybersecurity, networking, DevSecOps, SOC/NOC, and application teams to ensure secure, resilient, and compliant operations.• Develop and maintain technical documentation…
Added 3 days ago
IT SPECIALIST (ENTARCH)
Naval Sea Systems Command
Crane, IN
Added 4 days ago
Deputy Operations Manager
CACI, INC.-FEDERAL
National Harbor, MD
CACI is seeking a Deputy Operations Manager to support a DHS IT services contract, as a key operational leader ensuring that Service Desk Tier I and ITFO Tier II operate as a cohesive,…
Added 4 days ago
Network Operations & Engineering Manager
CACI, INC.-FEDERAL
National Harbor, MD
CACI is seeking a Network Operations & Engineering Manager to join our Desktop Support Services (DSS) team supporting the Department of Homeland Security (DHS). The Network Operations &…
Added 4 days ago
Network Operations & Engineering Manager
CACI
National Harbor, MD · National Harbor
CACI is seeking a Network Operations & Engineering Manager to join our Desktop Support Services (DSS) team supporting the Department of Homeland Security (DHS). The Network Operations &…
Added 4 days ago
T
Network Operations- Voice Engineer
TEKsystems
Charlotte, NC
- $40 USD / hour
…focus on URs LAN/WAN and Data Center networking. Work with NOC technicians, internal IT and supplier resources, as well as outside technicians to support and manage the UR global Data,…
Added 4 days ago
RAN Deployment Engineer
AST SpaceMobile
Lanham, MD
Act as the central point of contact for all lab‑related activities with MNO technical teams, internal engineering, NOC, and vendor partners, ensuring clear communication and coordinated…
Added 4 days ago
Deputy Operations Manager
CACI
National Harbor, MD · National Harbor
CACI is seeking a Deputy Operations Manager to support a DHS IT services contract, as a key operational leader ensuring that Service Desk Tier I and ITFO Tier II operate as a cohesive,…
Added 4 days ago
Dispatcher
Armstrong Utilities, Inc.
Ashland, OH
Capacity Management: technician workload configuration management in auto-routing, provide input into and support of capacity loading (with the direction of General Manager/Assistant GM).
Added 4 days ago
Sr Manager - IT Appl Dev
United Airlines
Chicago, IL
Our team supports the Network Operations Center (NOC) and Stations Operations Center (SOC) by delivering tools and technology that improve operational performance and the customer…

CACI

Network Operations & Engineering Manager

National Harbor, MD, United States
National Harbor, United States

$120,800 - $265,800 · Full-time

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Job details

Pay: $120,800 - $265,800
Job type: Full-time
Apply by: Apr 27, 2027
Experience: B.S. + 15 years of applicable experience OR M.S. + 12 years of applicable experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Title: Network Operations & Engineering Manager

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

The Opportunity:

CACI is seeking a Network Operations & Engineering Manager to join our Desktop Support Services (DSS) team supporting the Department of Homeland Security (DHS). The Network Operations & Engineering Manager will serve as the technical manager and unified point of leadership for network engineering operations across multiple DHS DSS task orders. This role is responsible for providing management oversight of Tier 1 NOC, Tier 2 WAN/LAN, and Tier 3 WAN/LAN teams while ensuring standardization, consistency, and excellence in network support delivery across all contract task orders. The Network Engineering Lead will act as the single, authoritative voice representing all DSS network operations to DHS stakeholders.

Responsibilities:

Serve as the technical manager and unified leader for network engineering operations across multiple DSS task orders. Responsibilities include:

Provide technical leadership and management oversight for Tier 1 NOC, Tier 2 WAN/LAN, and Tier 3 WAN/LAN support teams across multiple task orders
Act as the single, unified voice representing all contract network operations to DHS stakeholders and facilitate communication between technical teams, program management, and government stakeholders
Lead, mentor, and develop network engineering staff through regular performance reviews, one-on-ones, and coaching to ensure high performance and professional growth
Establish and enforce network engineering standards, best practices, and procedures to ensure consistency in network design, implementation, troubleshooting, and support methodologies across all DSS task orders
Manage escalations between support tiers, provide technical expertise for complex network issues affecting desktop connectivity, and oversee handling of incoming escalations and participation in major incident bridge calls
Manage, troubleshoot, and oversee maintenance of network devices including Cisco routers, switches, wireless access points, firewalls (ASA and Palo Alto), Bluecoat proxies, VPN, and Zscaler
Evaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices
Develop and maintain unified network documentation, runbooks, Standard Operating Procedures (SOPs), network architecture diagrams, Knowledge Base articles, work instructions, and job aids across all DSS contracts
Establish metrics and KPIs to measure team performance, network health, and service delivery
Identify and implement process improvements to enhance efficiency and service quality
Lead postmortem activities and drive operational improvements based on lessons learned
Ensure compliance with federal security requirements, DHS policies, and Government procedures
Foster a unified team culture, ensure seamless collaboration and knowledge sharing across task order boundaries, and eliminate silos to deliver consistent service and user experience
Lead technical review meetings, provide consolidated status updates to program management, and conduct knowledge transfer sessions with operations and engineering teams on new solutions, systems, applications, and tools
Ensure teams respond effectively to systems alerts, triage, troubleshoot, and resolve incidents in 24/7/365 environment
Manage coordination with other support teams including Service Desk and Security Operations Center
Coordinate patching, updates, upgrades, refreshes, and other maintenance activities

Qualifications:

Required:

Ability to obtain DoD Top Secret/SCI Clearance
Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD)
B.S. + 15 years of applicable experience OR M.S. + 12 years of applicable experience
Minimum 5-7 years in a technical leadership or management role overseeing multi-tier network support operations (NOC, Tier 2, Tier 3) on a federal government contract
Cisco Certified Network Professional (CCNP) certification or higher
ITIL Foundation certification (or ability to obtain within first three months)
Expert-level knowledge of enterprise WAN and LAN technologies including Cisco switches, routers, firewalls, VPNs, and wireless access points
Advanced experience with Network analysis tools and IP services (IPv4/IPv6, Multicast, QoS, SDN, SNMP, VoIP, VTC)
Strong experience with routing protocols and technologies (OSPF, BGP, MPLS, RSVP/LDP L2/3VPNs, VRFs, IKE/IPSec, GRE tunnels, MTU, Import/Export policies)
Experience with network security technologies (firewalls, IPS/IDS, VPN, NAC) and wireless networking (802.11 standards, controllers, access points)
Knowledge of network services critical to desktop support (DHCP, DNS, Active Directory integration)
Experience using ServiceNow service management software (or similar tool)
Excellent communication skills with ability to translate technical issues for non-technical audiences
Strong leadership and team-building capabilities with proven ability to influence and drive standardization across organizational boundaries
Flexibility to work standard business hours with availability for critical incident response and occasional travel between customer sites

Desired:

Previous DHS experience supporting Desktop Support Services or similar enterprise IT contracts
Previous DoD experience
Active DoD Top Secret/SCI Clearance
Active DHS Entry On Duty (EOD)
CCIE (Cisco Certified Internetwork Expert) or equivalent expert-level certification
Security+ or higher DoD 8570 IAT Level II certification
Project Management Professional (PMP) or similar certification
Additional Cisco certifications (CCNA Wireless, CCNP Security, etc.)
Wireless certifications (CWNA, CWSP, or vendor-specific)
Deep knowledge of Problem Management best practices and processes
Experience with Palo Alto firewalls, Bluecoat proxies, and Zscaler
Familiarity with SD-WAN and modern network architectures

What You Can Expect:

A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$120,800 - $265,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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