Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Plant (Branch) Manager
CTDI
Aurora, CO
The branch manager is responsible for the efficient operation of the branch, ensuring optimal productivity, customer satisfaction, and profitability. This position involves overseeing…
Added 1 min ago
BA
Site Director- After School Program
BRAINS AND MOTION EDUCATION
CA
- $27 USD / hour
…year-round opportunities to grow and explore their interests. Learning isn't just about knowledge - it's about having fun and making lasting…
Added 2 mins ago
Assistant Manager
Join Parachute
Florence, SC
Development-Minded - You are self-aware and curious, have integrity, and have a track record of steep learning curves.
Added 2 mins ago
A
Continuous Improvement Manager
Actalent
Independence, MO
- $100,000 to $150,000 USD / year
Ensure learning systems, certification processes, and technical development programs directly support operational priorities and loss elimination goals.
Added 3 mins ago
Account Manager - Industrial Water Treatment
Veolia Environnement SA
Indianapolis, IN
Openness to continuous learning and professional development
Added 3 mins ago
Flexible Workforce Program Manager
Ascension
Remote, United States
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 3 mins ago
Labor Management Program Manager
Ascension
Remote, United States
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 3 mins ago
Director of Case Management
Ascension
Nashville, TN
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 3 mins ago
TH
Sr ABM Packtypes Channel Development
The Hershey Company
Hershey, PA
- $108,840 to $136,050 USD / year
As an Associate Brand Manager on the Channel Development Packtypes team, you will help grow Hershey's portfolio by translating enterprise and marketing strategies into product-focused…
Added 3 mins ago
General Manager - Talent
Acuity Insurance
Sheboygan, WI
Training and Employee Development: Design, identify and implement employee training and development programs that enhance skills, productivity, and job satisfaction. Foster a culture of…
Added 4 mins ago
V
Technical Partner Success Manager
Verneek
New York, NY
- $40,000 to $200,000 USD / year
…mission and looking for a highly qualified technical success manager to work closely with our core team, including our technology team, and act as a liaison between our technologists and…
Added 5 mins ago
SN
Store Manager
Sleep Number Retail Corporation
10936, WA
- $47,000 to $58,000 USD / year
…unlimited earning potential in an innovative, team-oriented learning environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales…
Added 5 mins ago
Host
Atlas Restaurant Group
Houston, TX
Informs manager and serves/bartenders of guest special occasion
Added 5 mins ago
L
Merchandising Part Time Days
Lowes
Lynchburg, VA
- Part-time
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
Added 5 mins ago
L
Merchandising Part Time Days
Lowes
Northridge, CA
- $18.42 to $19.45 USD / hour
- Part-time
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
Added 5 mins ago
TW
District Manager- Chicago, IL
The Wendy's Company
Chicago, IL
- $83,000 to $141,000 USD / year
…within the Brand. Provides proper store management training and development using established systems and practices. Achieves certified training store restaurant goals. Use General Manager…
Added 6 mins ago
L
Full Time - Scheduling Staffing Admin - Day
Lowes
Chantilly, VA
- Full-time
…assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their…
Added 6 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Westborough, MA
- $16 to $16.65 USD / hour
- Full-time
…assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow…
Added 6 mins ago
HR Business Partner (BHS)
Beacon Health System
Granger, IN
Support select and/or targeted leaders' continued learning and development by providing ongoing and as-needed coaching.
Added 6 mins ago
W
General Manager, Full Time, Edina - Pottery Barn Kids and Teen
Williams-Sonoma
Edina, MN
- $75,000 to $85,000 USD / year
- Full-time
· Complete and deliver performance appraisals and development plans
Added 6 mins ago
Regional Investigation Manager
Lowes
Naperville, IL
…assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their…
Added 6 mins ago
AU
Training and Development Manager
Allied Universal
Manhattan, NY
- $110,000 to $130,000 USD / year
The Training & Development Manager partners with operational and client leadership to identify training needs, maintain On-the-Job Training (OJT) standards, facilitate scenario-based…
Added 7 mins ago
Sr. Analyst, Supply Chain Data Analytics
United States
…problem-solving, supply chain business knowledge, and solution development. You will work closely with your manager and business partners to frame problems, rapidly prototype solutions, and…
Added 7 mins ago
Business Franchise Consultant
The Goddard School
Houston, TX
…U.S., helping franchisees deliver high-quality, play-based learning to more than 100,000 children and families. Our corporate team drives the strategy, systems, and support that enable…
Added 7 mins ago
Business Incident Response Management Project Manager
HireRight
Nashville, TN
The Business Incident Response Management Project Manager takes a critical role to mitigate risks by immediately taking ownership of various risk mitigating projects from Discovery to…

CACI

Deskside Support Technician

Arlington, VA, United States
Arlington, United States

$49,900 - $100,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $49,900 - $100,000
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Title: Deskside Support Technician

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

The Opportunity:

As a Deskside Support Technician, you will act as a model of customer service excellence to all organizational staff members in supporting the Joint Service Provider (JSP) user community. This position will be located in the Pentagon.

You will be working with a team of professionals providing end user support relative to software, hardware, and network assistance and you will interact daily with the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing desktops, laptops, software installations issues, and other critical needs.

The Deskside Support Technician is predicated on diagnostic experience and judgment, as well as the application of pre-established workflow procedures and instructions to identify research and resolve technical problems.

Additionally, the Deskside Support Technician documents, tracks and monitors the incidents, and work orders to ensure a timely resolution.

Responsibilities:

Provide technical support for system users.
Assist in designing, analyzing, and maintaining highly complex enterprise infrastructure environments.
Must also be able to assist with customer inquiries and have a working role on the team.
Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered.
Utilize ITIL best practices to enhance and optimize the services provided to end users.
Complete and provide regular Service Desk metrics reports.
Expert knowledge in the implementation of an enterprise knowledge base and knowledge management best practices.
Coordinate with IT support teams to resolve customer incidents/problems, fulfill service requests, and institute continuous service improvement initiatives and methods.
Resolve customer issues effectively or escalate them to appropriate support tiers.
Work with management in assessing staff performance/reviews/changes.
Assist in the management of Service Desk resources for optimal performance.
Assist in the professional and technical development of the team
Meet customer requirements for Service Desk performance.

Qualifications:

Required:

Minimum of five (5) years of professional experience supporting PC hardware and software systems.
Bachelor’s Degree or equivalent, including consideration of vendor certification in the technology being applied such as Microsoft MCP or Novell CNE.
CompTIA Security+, and ITIL v3 Foundations AND HDI Desktop Support Manager or A+ related certifications relevant to personnel roles/responsibilities.
ITILv3 Foundation minimum certification preferred.
US Department of Defense (DOD) issued Secret Clearance.
Strong customer service orientation.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Good written, oral, and interpersonal communication skills.
Ability to conduct research into PC and software issues and products as required.
Ability to present ideas in business-friendly and user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Team-oriented and skilled in working within a collaborative environment.

This position requires the ability to perform the below essential functions:

Sitting for long periods.
Standing for long periods.
Ambulate throughout an office.
Stoop, kneel, crouch, or crawl as required.
Repeatedly lift and carry weight up to 50 pounds.

What You Can Expect:

A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$49,900 - $100,000

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Apply About employer

More about this job

Skills

Customer service
Workflow
Research
Technical support
Communication skills
ITIL
Security+
Support managers
A+
Problem solving
Attention to detail

Report this job