Jobs in the United States

25+ jobs

Save this search

Added just now
CO
Utility Operator, Operator l, Operator ll
City of Soldotna
Soldotna, AK
- $31.3 to $50.03 USD / hour
…Treatment Plant, Water Treatment, and the Distribution/Collection Systems. Work schedule includes Monday through Friday, some holidays, and an on-call rotation with some weekend work. A…
Added just now
CO
Plan Reviewer III
City of West Fargo
West Fargo, ND
- $89,211.2 USD / year
Bachelor's degree in architecture, construction engineering, construction management, or a related field; or an Associate's degree with an equivalent combination of education and…
Added just now
Strategic Solutions Engineer
Procore Technologies, Inc.
TX
…segment. As the Strategic Solutions Engineer on our Solutions Engineering team, you will work closely with the Global Account Management team, product leadership, and enterprise prospects…
Added just now
Global Head of Deal Strategy and Operations
Fivetran
Oakland, CA
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into…
Added just now
Senior Software Engineer, Platform Engineering
Columbia Sportswear Comp
Portland, OR
As a Senior Software Engineer on the Platform Engineering team, you will design, build, and support enterprise integration and platform solutions that connect critical business systems and…
Added just now
Manufacturing Engineer
John Deere
Waterloo
Experience with shop floor manufacturing, incentive pay systems and work measurement
Added 1 min ago
Senior Engineer, Process Data Science and Statistics
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
…high-dimensional process data. This role builds and maintains data systems, analytical platforms, and AI-enabled tooling that connect process characterization and manufacturing execution…
Added 1 min ago
MA
Instructor, Electronics Engineering Technology (Full-Time) - For MATC employees Only
Milwaukee Area Technical College
Milwaukee, WI
- $59,420 to $82,821 USD / year
- Full-time
1. Bachelor’s degree (BS) in Electrical Engineering Technology, Electrical Engineering or equivalent from an accredited school.
Added 2 mins ago
Senior Technical Product Marketing Manager
Zenity
Remote, United States
…comfortable digging into a technical conversation with product and engineering, finding the story, and turning it into an article, a product demo, or a video people want to watch. You can…
Added 3 mins ago
CP
Sr Engr Spec-Interconnect
Cellco Partnership
Bridgeville, PA · Wallingford, CT · Cincinnati, OH · Lewis Center, OH · Medway, MA · Twinsburg, OH
- $87,000 to $157,000 USD / year
Handling vendor management responsibilities, including engineering/design, managing budgets, procurement, and completing project management ensuring objectives are met in accordance with…
Added 3 mins ago
MC
Sr Director - Network Management Center Operations (Wireless)
MCI Communications Srvs LLC 151
Cary, NC · Ashburn, VA · Southlake, TX · Basking Ridge, NJ
- $167,500 to $321,000 USD / year
Partner with network assurance, Network AI, maintenance engineering, systems, and field organizations to define complete business requirements and avoid duplicated workflows and rework
Added 3 mins ago
TO
Sr. Director, Clinical Pharmacology & Pharmacometrics
Taiho Oncology, Inc.
Pleasanton, CA
- $263,500 to $310,000 USD / year
Develop and execute computational modeling strategies for pharmacometric analyses, including PK/PD modeling, exposure–response modeling, and quantitative systems pharmacology (QSP).
Added 3 mins ago
Area Manager Process Maintenance - PS&D - Ti - Maintenance
Sylvamo
Ticonderoga, NY
…reliability. The position reports to the Mill Maintenance & Engineering…
Added 3 mins ago
Senior Quality Leader
Sylvamo
Eastover, SC
…quality costs, maintaining compliance with quality management systems, and leading continuous improvement initiatives. The position serves as a key liaison between operations, customers,…
Added 3 mins ago
Reliability Engineer - Ti - Reliability Engineering
Sylvamo
Ticonderoga, NY
utilize engineering skills to solve problems and create solutions to equipment downtime and operating costs as well as engineering for equipment modifications and new equipment…
Added 4 mins ago
Engineering Manager(Manufacturing)
South Bay Solutions
Fremont, CA
The CNC Manufacturing Engineering Manager leads CNC programming and manufacturing engineering operations within a high-mix, precision contract manufacturing environment. This role blends…
Added 4 mins ago
Project Director Project Manager
Infineon
San Jose
Added 4 mins ago
Senior Performance Analyst
Project Renewal
New York, NY
The Program Evaluation and Quality Assurance (PEQA) Department designs, implements, and manages Project Renewal’s systems of performance measurement and management, quality assurance, and…
Added 4 mins ago
Network Engineer
Project Renewal
New York, NY
…infrastructure, spanning cloud services, servers, workstations, VoIP systems, Internet connectivity, firewalls, switches, surveillance systems, mobile devices, wireless access points, and…
Added 4 mins ago
Maintenance Engineer II
Marriott
PHOENIX, AZ
…refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general…
Added 5 mins ago
F
Senior Research Scientist – Battery and Data Center Safety
FM
Norwood, MA
- $121,000 to $173,000 USD / year
…understanding, develop testing methodologies and standards, and create engineering solutions in the field of battery safety. The ultimate goal is to support industrial property loss…
Added 5 mins ago
Engineering Services Project Manager (Onsite)
ORBIS Corporation
Remote, United States
…applications in accounts that are targeted for reusable packaging systems. Plan, direct and coordinate activities of packaging projects to ensure that objectives are accomplished within…
Added 5 mins ago
Project Manager, Design and Construction
Breaking Ground
New York, NY
Coordinate provision of phone, cable, security systems and IT for new and existing projects
Added 5 mins ago
AI SEO/ Generative Engine optimization (GEO) Specialist
B&H Photo
New York, NY
Improve the clarity and consistency of source content used by search engines and AI systems to understand B&H.
Added 5 mins ago
Industrial Engineering Systems Analyst
B&H Photo
Florence, NJ

Technical Support Engineer (CS)

Remote, United States

$120,000 to $140,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

C1.ai http://C1.ai empowers the agentic workforce to put AI to work everywhere. Our platform connects humans and agents to enterprise systems with scoped access, enforced policies, human approval, and a record of every action. With C1.ai http://C1.ai, the fastest path to AI adoption at scale is the governed path - giving organizations visibility and control without sacrificing security or slowing innovation. Companies such as Ramp, Zscaler, Qualtrics, and Eli Lilly trust C1.ai http://C1.ai to govern workforce access, deploy AI agents, and get work done.

C1.ai http://C1.ai is on a mission to secure the agentic workforce, and our brand needs to show up as sharp as our product. We are excited to expand the technical support team in our Customer Success Org! Looking for someone with a technical SaaS background that thrives on getting in front of customers - whether that's managing the support queue, project managing complex issue resolutions, or hoping on a call to solve issues that arise.

WHAT WE ARE LOOKING FOR:

3+ years in a technical support, solutions engineering, or DevOps role with a focus on IAM, IT, Security space
Open to working the East Coast hours
Hands-on experience with HTTP APIs (REST, OAuth), authentication protocols, and connector/integration development
Solid knowledge of Docker and Kubernetes, especially for troubleshooting containerized applications
Comfort working with on-prem infrastructure/hybrid cloud deployments
Clear, empathetic communicator with a knack for distilling complex problems and guiding customers to solutions

BONUS IF YOU HAVE:

Strong familiarity with AWS IAM, policies, roles, and identity federation setups or IaC tools
Experience with Microsoft Entra ID/Azure AD and Active Directory administration and integrations
Scripting or light development experience (e.g., Python, Bash, Go, etc.)

KEY RESPONSIBILITIES:

Product Knowledge: Develop a deep understanding of the technical side of our products to provide guidance and support to customers. Including staying updated on new features and best practices.
Technical Support: Act as a point of contact for technical support, helping customers troubleshoot issues, and escalate technical concerns to the right internal team. Quick turnaround on response [under <1 hour is our response time goal] and project managing the fixes with internal teams is a big one!
Problem Solving: All in… you like problems… this excites you! At C1 you are not solving problems in a silo, the culture here is to support each other and work as a team - this role just needs to thrive on working through daily complex problems that may come up.
Customer Training: Conduct training sessions for customers to ensure they understand how to use the platform effectively, especially when it comes to more robust features. This may involve creating and delivering training materials or hands-on workshops.
Improving Process: Help the team find opportunities to automate internal and external customer tasks, lead the charge in making that change management smooth and efficient.
Feedback Collection: Gather customer feedback on the product, services, and overall experience. Use this feedback to inform product improvements and advocate for customer needs within the organization.
Data Analysis: Utilize data and analytics to assess customer usage patterns, identify potential issues, and offer data-driven insights to help customers maximize the value of our solutions.
Cross-functional Collaboration: Collaborate with internal teams to align on customer needs and ensure issues are resolved quickly according to prioritization methods.

ConductorOne, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Apply About employer

More about this job

Skills

Technical support
Identity and access management
Docker
Kubernetes
Troubleshooting
AWS
Infrastructure as code
Microsoft Azure
Microsoft Active Directory
Python
Bash
Go
Product knowledge
Troubleshoot
Problem solving
Work as a team
Organise training
Provide training
Change management
Data analysis
Collaboration
Prioritization

Report this job