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Senior Fire Protection Engineer - Aviation & Federal (Kansas City)
Burns & McDonnell
Kansas City, MO
Lead the design, specification, and multi-discipline coordination of the following fire protection systems: Wet-pipe, dry-pipe, pre-action, deluge, and foam/water fire suppression systems.…
Added 1 min ago
AI & HPC Infrastructure Engineer
Accenture
Saint Louis, MO
+ Integrate AI infrastructure platforms with existing IT systems, data pipelines, security frameworks, model-serving endpoints, and enterprise governance controls
Added 1 min ago
AC
Data Engineer
Aston Carter
Mechanicsburg, PA
- $60 to $67 USD / hour
Job Title: Data EngineerJob DescriptionThe Data Engineer will play a key role in the continued development and modernization of the organizations data environment, with a focus on creating…
Added 1 min ago
VHDL RTL Digital Logic Engineer
Schweitzer Engineering Laboratories, Inc.
WA
…installs world-class products and solutions for use in critical infrastructure, making electric power safer, more reliable, and more economical. SEL is hiring a Hardware Engineer with a…
Added 2 mins ago
AT
Senior Security Engineer
Akamai Technologies, Inc.
Jefferson City, MO
- $112,500 to $202,500 USD / year
As a Senior Security Engineer you will be assessing and mitigating the risk of doing business in today's hyper-connected world. . You will work directly with Akamai's IT and engineering…
Added 2 mins ago
Staff Pipeline Engineer (Kanas City)
Burns & McDonnell
Kansas City, MO
The Staff Pipeline Engineer will work on project teams to create world-class designs for new projects, alterations, and redevelopments for a variety of pipeline projects, including…
Added 5 mins ago
AT
Senior II Site Reliability Engineer - Network
Akamai Technologies, Inc.
Jefferson City, MO
- $146,400 to $263,600 USD / year
Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We specialize in building and maintaining fast, efficient,…
Added 5 mins ago
Associate Engineer - Substation and Power Generation
Olsson
North Kansas City, MO
…Olsson's Substation & Power Generation team, you'll help design systems that safely and reliably deliver power to communities. Our work strengthens mission critical infrastructure and…
Added 5 mins ago
Associate Engineer - Substation and Power Generation
Olsson
Kansas City, MO
…Olsson's Substation & Power Generation team, you'll help design systems that safely and reliably deliver power to communities. Our work strengthens mission critical infrastructure and…
Added 5 mins ago
Associate Engineer - Substation and Power Generation
Olsson
Joplin, MO
…Olsson's Substation & Power Generation team, you'll help design systems that safely and reliably deliver power to communities. Our work strengthens mission critical infrastructure and…
Added 5 mins ago
RH
Software Engineer
Robert Half
Dublin, OH
- $140,000 to $150,000 USD / year
We are looking for a Software Engineer to help strengthen and evolve a mission-critical internal platform in Dublin, Ohio. In this role, you will build and refine full-stack solutions that…
Added 5 mins ago
L
Security Engineer, Vulnerability Management
LiveKit
Remote, United States
- $200,000 to $300,000 USD / year
LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in…
Added 6 mins ago
Senior Software Engineer- User Behavior
Roblox
San Mateo, CA
You will own core backend infrastructure for a new capability at Roblox: a low-latency behavioral data layer, a centralized rules-and-inference engine, and a unified intervention-delivery…
Added 6 mins ago
Resident Piping Engineer - Micron
Bechtel Corporation
Clay, NY
…jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner…
Added 6 mins ago
CL
CIVIL/STRUCTURAL ENGINEER - POWER SYSTEMS ENG IV - CO
City Light & Power
Denver, CO
- $40,123 USD / year
The Civil/Structural Engineer-Power Systems Eng IV will design, develop, and oversee the civil/structural portions of the various power systems infrastructure projects, including…
Added 6 mins ago
BA
Platform DevOps Engineer
Booz Allen Hamilton
Colorado Springs, CO
- $61,900 to $141,000 USD / year
e is more than a nice-looking interface plus data. You need the right combination of clean code, APIs, analytics, and infrastructure to help build a user-oriented solution and delivery…
Added 7 mins ago
Application Security Engineer III
True Anomaly
Denver, CO · Long Beach, CA
As an Application Security Engineer III, you will be instrumental in implementing and auditing security controls for mission-critical space systems that must meet stringent government…
Added 7 mins ago
Sr. Director, Design Engineering - GW-Scale Data Center Infrastructure
Oracle
Jefferson City, MO
+ Validate implementation of OCI engineering standards across mechanical, electrical, plumbing, controls, fire protection, and supporting infrastructure systems.
Added 9 mins ago
Data Asset Model Senior Engineer
Mars Corporate
United States
…organizational change, we are seeking a FinTech Data Asset Model Senior Engineer to strengthen our capabilities in Azure Data Lake technologies within the FinTech Data Lake…
Added 11 mins ago
Senior AI Engineer
Suffolk Construction Company, Inc
Boston, MA
Partner with Data Engineering to design robust ETL/ELT pipelines from enterprise systems to the Databricks Lakehouse.
Added 12 mins ago
Electrical Engineer (Data Center)
Jacobs
Saint Louis, MO
The Electrical On-Site Engineer acts as the Professional's field representative responsible for supporting the installation and delivery of electrical infrastructure. The role ensures…
Added 12 mins ago
Electrical Engineer (Data Center)
Jacobs
Kansas City, MO
The Electrical On-Site Engineer acts as the Professional's field representative responsible for supporting the installation and delivery of electrical infrastructure. The role ensures…
Added 12 mins ago
Systems Engineer - Cloud Messaging & Enterprise Integration
Arcfield
Chantilly, VA
Arcfield is seeking a Senior Systems Engineer for the Merigold contract to provide SETA support for the architecture, integration, and evolution of enterprise messaging capabilities within…
Added 12 mins ago
System Engineer IV
Arcfield
McLean, VA
The Systems Engineer develops technical solutions to complex problems and exercises considerable latitude in determining objectives and approaches to assignments.
Added 12 mins ago
Systems Engineer Technical Specialist
Arcfield
McLean, VA
The Systems Engineer works on unusually complex technical problems, develops highly innovative solutions, and exercises considerable independence in determining the approaches necessary to…

Technical Support Engineer (CS)

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

C1.ai http://C1.ai empowers the agentic workforce to put AI to work everywhere. Our platform connects humans and agents to enterprise systems with scoped access, enforced policies, human approval, and a record of every action. With C1.ai http://C1.ai, the fastest path to AI adoption at scale is the governed path - giving organizations visibility and control without sacrificing security or slowing innovation. Companies such as Ramp, Zscaler, Qualtrics, and Eli Lilly trust C1.ai http://C1.ai to govern workforce access, deploy AI agents, and get work done.

C1.ai http://C1.ai is on a mission to secure the agentic workforce, and our brand needs to show up as sharp as our product. We are excited to expand the technical support team in our Customer Success Org! Looking for someone with a technical SaaS background that thrives on getting in front of customers - whether that's managing the support queue, project managing complex issue resolutions, or hoping on a call to solve issues that arise.

WHAT WE ARE LOOKING FOR:

3+ years in a technical support, solutions engineering, or DevOps role with a focus on IAM, IT, Security space
Open to working the East Coast hours
Hands-on experience with HTTP APIs (REST, OAuth), authentication protocols, and connector/integration development
Solid knowledge of Docker and Kubernetes, especially for troubleshooting containerized applications
Comfort working with on-prem infrastructure/hybrid cloud deployments
Clear, empathetic communicator with a knack for distilling complex problems and guiding customers to solutions

BONUS IF YOU HAVE:

Strong familiarity with AWS IAM, policies, roles, and identity federation setups or IaC tools
Experience with Microsoft Entra ID/Azure AD and Active Directory administration and integrations
Scripting or light development experience (e.g., Python, Bash, Go, etc.)

KEY RESPONSIBILITIES:

Product Knowledge: Develop a deep understanding of the technical side of our products to provide guidance and support to customers. Including staying updated on new features and best practices.
Technical Support: Act as a point of contact for technical support, helping customers troubleshoot issues, and escalate technical concerns to the right internal team. Quick turnaround on response [under <1 hour is our response time goal] and project managing the fixes with internal teams is a big one!
Problem Solving: All in… you like problems… this excites you! At C1 you are not solving problems in a silo, the culture here is to support each other and work as a team - this role just needs to thrive on working through daily complex problems that may come up.
Customer Training: Conduct training sessions for customers to ensure they understand how to use the platform effectively, especially when it comes to more robust features. This may involve creating and delivering training materials or hands-on workshops.
Improving Process: Help the team find opportunities to automate internal and external customer tasks, lead the charge in making that change management smooth and efficient.
Feedback Collection: Gather customer feedback on the product, services, and overall experience. Use this feedback to inform product improvements and advocate for customer needs within the organization.
Data Analysis: Utilize data and analytics to assess customer usage patterns, identify potential issues, and offer data-driven insights to help customers maximize the value of our solutions.
Cross-functional Collaboration: Collaborate with internal teams to align on customer needs and ensure issues are resolved quickly according to prioritization methods.

ConductorOne, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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More about this job

Skills

Technical support
Identity and access management
Docker
Kubernetes
Troubleshooting
AWS
Infrastructure as code
Microsoft Azure
Microsoft Active Directory
Python
Bash
Go
Product knowledge
Troubleshoot
Problem solving
Work as a team
Organise training
Provide training
Change management
Data analysis
Collaboration
Prioritization

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