Jobs in the United States

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Added 14 mins ago
MS
Senior Team Lead in Cloud Platform Security and Developer Enablement - VP
MS Services Group, Inc.
NY
- $150,000 to $210,000 USD / year
…shape the future of our communities. This is a Lead Security Engineer position at Vice President…
Added 14 mins ago
Project Engineer - Healthcare Construction
GPAC
Denton, TX
A respected general contractor in North Texas is hiring a Project Engineer for healthcare projects. You'll support hospital, clinic and medical office builds and renovations, and learn from…
Added 14 mins ago
Field Engineer - Industrial Construction
GPAC
Irving, TX
A well-established general contractor in DFW is hiring a Field Engineer to support industrial and manufacturing projects from the jobsite.
Added 17 mins ago
Refueling & Remote Handling I&C Engineer
Jobgether
Remote, United States
The Refueling & Remote Handling I&C Engineer will provide specialized instrumentation and controls engineering support for advanced nuclear reactor servicing operations. This role focuses…
Added 18 mins ago
CH
Data Analyst
Cayuse Holdings
Honolulu, HI
- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
Added 18 mins ago
EG
QA Automation Engineer
Eliassen Group
Honolulu, HI
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 18 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Honolulu, HI
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 24 mins ago
Transportation Supervising Engineer (Engineering)
State of Connecticut
Newington, CT
…accepting applications for an exciting Transportation Supervising Engineer (Engineering) opportunity in the Bureau of Engineering and Construction, Division of Facilities and Transit,…
Added 24 mins ago
SO
Transportation Planner 2 (40 Hour)
State of Connecticut
Newington, CT
- $91,979 to $132,381 USD / year
Support multimodal planning initiatives integrating rail with highway, bus, and active transportation networks.
Added 24 mins ago
Transportation Engineer Trainee
State of Connecticut
Newington, CT
The State of Connecticut, Department of Transportation (DOT), is now accepting applications for Transportation Engineer Trainee positions at the DOT Headquarters in Newington, CT!…
Added 36 mins ago
Manufacturing & Quality Engineer (Journeyman)
Sabre Systems LLC
Patuxent River, MD
Provide Manufacturing & Quality Specialist support for the Persistent Maritime Unmanned Aircraft System Program Office with oversight and guidance provided by a senior Government Civilian…
Added 40 mins ago
Senior Cloud Cybersecurity Engineer (DoD ATO/RMF)
Unity Technologies Corp LLC
Myersville, MD
…Transformation, Program and Project Management, Enterprise Support and Consulting, and Advanced Analytics, we empower organizations to modernize operations and advance mission priorities.…
Added 40 mins ago
Manager Information Technology 3
Northrop Grumman
Linthicum Heights, MD
…fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry…
Added 40 mins ago
Logistics Engineer / Principal Logistics Engineer
Northrop Grumman
Linthicum Heights, MD
Northrop Grumman Mission Systems is looking for you to join our team as a Logistics Engineer or Principal Logistics Engineer based out of Baltimore, MD.
Added 40 mins ago
Embedded Software Engineer II
Wabtec Corporation
Germantown, MD
…Control Equipment. In this role, the Senior Embedded Software Engineer will work with a cross-functional Engineering team to design and develop new functionalities, as well as maintaining…
Added 40 mins ago
N
Seasonal Commission Sales - Shoes - Towson Town Center
Nordstrom
Towson, MD
- $16.25 USD / hour
Hours vary by week based on business needs, including evenings, weekends, and holiday or event shifts. This role may also require occasional flexibility to support other departments.
Added 40 mins ago
Space Vehicle Systems Engineer - Level 3 or 4 (AHT)
Northrop Grumman
Redondo Beach, CA · Redondo Beach
Northrop Grumman’s Space Systems Sector is seeking a Space Vehicle Systems Engineer – Level 3 or 4 to join our team in Redondo Beach, CA. This position can be filled at either Level 3…
Added 40 mins ago
Sentinel - Principal / Sr Principal Systems Engineer - 19242*
Northrop Grumman
Roy, UT · Roy
Northrop Grumman Defense Systems is seeking a Principal Systems Engineer/Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman…
Added 40 mins ago
DevOps Engineer (Hybrid) - 31007
Huntington Ingalls Industries
Columbia, MD
Seeking a highly motivated and experienced DevOps Engineer to join our fast-paced team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration,…
Added 41 mins ago
CH
Data Analyst
Cayuse Holdings
Annapolis, MD
- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
Added 41 mins ago
Spirit Defense - Associate Manufacturing Engineer
Spirit AeroSystems
Wichita, KS
…Spirit Defense provides the capabilities, technologies and support customers need to succeed in their…
Added 41 mins ago
Engineer / Principal Engineer Manufacturing
Northrop Grumman
Baltimore, MD
Northrop Grumman Mission Systems is seeking a Manufacturing Engineer / Principal Process Engineer for the Advanced Interconnects and Multilayer Solutions (AIMS) manufacturing cell.
Added 41 mins ago
Manufacturing Process Engineer / Principal Manufacturing Process Engineer
Northrop Grumman
Baltimore, MD
Northrop Grumman Mission Systems is seeking a Manufacturing Process Engineer / Principal Manufacturing Process Engineer for the Advanced Interconnects and Multilayer Solutions (AIMS)…
Added 41 mins ago
EG
Lead Software Engineer
Eliassen Group
Rockville, MD
- $75 to $83 USD / hour
Working independently, the Lead Software Engineer will own development of software products, improve product quality throughout the software development life cycle, and mentor other…
Added 41 mins ago
EG
Workday Adaptive Planning Engineer
Eliassen Group
Annapolis, MD
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…

Technical Support Engineer (CS)

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

C1.ai http://C1.ai empowers the agentic workforce to put AI to work everywhere. Our platform connects humans and agents to enterprise systems with scoped access, enforced policies, human approval, and a record of every action. With C1.ai http://C1.ai, the fastest path to AI adoption at scale is the governed path - giving organizations visibility and control without sacrificing security or slowing innovation. Companies such as Ramp, Zscaler, Qualtrics, and Eli Lilly trust C1.ai http://C1.ai to govern workforce access, deploy AI agents, and get work done.

C1.ai http://C1.ai is on a mission to secure the agentic workforce, and our brand needs to show up as sharp as our product. We are excited to expand the technical support team in our Customer Success Org! Looking for someone with a technical SaaS background that thrives on getting in front of customers - whether that's managing the support queue, project managing complex issue resolutions, or hoping on a call to solve issues that arise.

WHAT WE ARE LOOKING FOR:

3+ years in a technical support, solutions engineering, or DevOps role with a focus on IAM, IT, Security space
Open to working the East Coast hours
Hands-on experience with HTTP APIs (REST, OAuth), authentication protocols, and connector/integration development
Solid knowledge of Docker and Kubernetes, especially for troubleshooting containerized applications
Comfort working with on-prem infrastructure/hybrid cloud deployments
Clear, empathetic communicator with a knack for distilling complex problems and guiding customers to solutions

BONUS IF YOU HAVE:

Strong familiarity with AWS IAM, policies, roles, and identity federation setups or IaC tools
Experience with Microsoft Entra ID/Azure AD and Active Directory administration and integrations
Scripting or light development experience (e.g., Python, Bash, Go, etc.)

KEY RESPONSIBILITIES:

Product Knowledge: Develop a deep understanding of the technical side of our products to provide guidance and support to customers. Including staying updated on new features and best practices.
Technical Support: Act as a point of contact for technical support, helping customers troubleshoot issues, and escalate technical concerns to the right internal team. Quick turnaround on response [under <1 hour is our response time goal] and project managing the fixes with internal teams is a big one!
Problem Solving: All in… you like problems… this excites you! At C1 you are not solving problems in a silo, the culture here is to support each other and work as a team - this role just needs to thrive on working through daily complex problems that may come up.
Customer Training: Conduct training sessions for customers to ensure they understand how to use the platform effectively, especially when it comes to more robust features. This may involve creating and delivering training materials or hands-on workshops.
Improving Process: Help the team find opportunities to automate internal and external customer tasks, lead the charge in making that change management smooth and efficient.
Feedback Collection: Gather customer feedback on the product, services, and overall experience. Use this feedback to inform product improvements and advocate for customer needs within the organization.
Data Analysis: Utilize data and analytics to assess customer usage patterns, identify potential issues, and offer data-driven insights to help customers maximize the value of our solutions.
Cross-functional Collaboration: Collaborate with internal teams to align on customer needs and ensure issues are resolved quickly according to prioritization methods.

ConductorOne, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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More about this job

Skills

Technical support
Identity and access management
Docker
Kubernetes
Troubleshooting
AWS
Infrastructure as code
Microsoft Azure
Microsoft Active Directory
Python
Bash
Go
Product knowledge
Troubleshoot
Problem solving
Work as a team
Organise training
Provide training
Change management
Data analysis
Collaboration
Prioritization

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