Jobs in the United States

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Added 1 min ago
Sr. Compute Hardware Engineer - GPU Systems, Project Sunrise
Blue Origin LLC
Seattle, WA
…performance and capability in orbit. We are seeking a senior hardware engineer to own the design and development of the GPU-based compute payloads at the heart of our constellation. This is…
Added 1 min ago
Staff Engineer, Process Development & Automation
Abbott Laboratories
Madison, WI
The Staff Engineer, Process Development & Automation leads, manages, implements, and provides technical engineering support for a variety of process automation hardware, software…
Added 2 mins ago
Avionics Test Engineer II - Lunar Core Components
Blue Origin LLC
Seattle, WA
As an Avionics Components Test Engineer on the Lunar Core Components team, you will serve as the test engineer for avionics, optical and RF products across multiple vehicles supporting…
Added 2 mins ago
Production Superintendent
Emerald Kalama Chemical LLC
Kalama, WA
Drive improvements in process stability, OEE, efficiency, and production losses. Partner with the Process Engineer to troubleshoot operational challenges, implement process improvements,…
Added 2 mins ago
Senior Software Engineer, Search Platform
NY · Frisco, TX · Eagan, MN
Added 2 mins ago
Staff Software Engineer, Search Control Plane
NY · Frisco, TX · Eagan, MN
The AI Enabled Software Engineering (AIESE) team is seeking a Staff Software Engineer for a highly impactful role at the foundation of the search platform. You will design and deliver a…
Added 2 mins ago
Staff Software Engineer, Search Retrieval Platform
NY · Eagan, MN
Advanced Content Engineering (ACE) is seeking a Staff Software Engineer to democratize retrieval at Thomson Reuters. You will build the platform capabilities that let any product team,…
Added 2 mins ago
Senior Software Engineer - AI, CoCounsel FDE
Frisco, TX · NY · Washington, DC · Ann Arbor, MI · Eagan, MN
Are you a hands-on AI engineer who wants to build the next generation of legal AI solutions from the ground up? Do you thrive taking an architectural blueprint and turning it into a robust,…
Added 2 mins ago
Preconstruction Manager - Kansas City
Burns & McDonnell
Kansas City, MO
+ Lead the process of communicating and providing clear scopes of work to all subs/vendors and other trade partners, including pre-qualification of potential bidders.
Added 4 mins ago
Sr. Systems Engineer - Lunar Human Landing System (HLS)
Blue Origin LLC
Seattle, WA
…vehicle is safe to fly crew. You will serve as a senior systems engineer across a major area of the vehicle - owning the requirements, safety, and verification baseline, setting technical…
Added 4 mins ago
Senior Software Engineer - Java Full Stack & AI
Mastercard
O'Fallon, MO
As a Senior Software Engineer, you will independently deliver complex solutions, influence technical design decisions, and help drive engineering excellence across the platform. This role…
Added 4 mins ago
Senior Software Engineer - Java Full Stack & AI
Mastercard
O'Fallon, MO
As a Senior Software Engineer, you will independently deliver complex solutions, influence technical design decisions, and help drive engineering excellence across the platform. This role…
Added 4 mins ago
Network Engineer, Foundation & Support
Meta
Jefferson City, MO
Meta's Edge & Network Services (ENS) team is actively looking for a Network Engineer to help us tackle the unique set of challenges and opportunities we face, while contributing to our…
Added 5 mins ago
TF
Staff Machine Learning Engineer
Tilt Finance
Remote, United States
- $220,000 to $265,000 USD / year
THE OPPORTUNITY: STAFF MACHINE LEARNING ENGINEER, ML PLATFORM
Added 5 mins ago
A
Principal Software Engineer, AI Inference Cloud
ARM
Seattle, WA
- $262,700 to $355,400 USD / year
As a Principal Engineer on Arm's AI Inference Cloud team, you will shape the technical direction and develop highly available, scalable services for running AI inference workloads. You will…
Added 5 mins ago
A
Principal Software Engineer, AI Inference Runtime
ARM
Seattle, WA
- $262,700 to $355,400 USD / year
As a Principal Software Engineer on our AI Inference Runtime team, you will set technical direction for critical components of distributed Inference runtime for running SOTA AI Models.
Added 5 mins ago
A
Staff Software Engineer, AI Inference Cloud
ARM
Seattle, WA
- $209,100 to $282,900 USD / year
As an engineer on Arm's AI Inference Cloud team, you will shape the technical direction and develop highly available, scalable services for running AI inference workloads. You will guide…
Added 5 mins ago
A
Staff Software Engineer, AI Inference Runtime
ARM
Seattle, WA
- $209,100 to $282,900 USD / year
As a Software Engineer on our AI Inference Runtime team, you will set technical direction for critical components of distributed Inference runtime for running SOTA AI Models.
Added 8 mins ago
AI/ML Engineering Director
GD Information Technology, Inc.
Remote, United States
GDIT is seeking a Director-level AI/ML Engineer to support CCaaS & AI digital transformation initiatives across federal and public sector environments. This role combines hands-on…
Added 8 mins ago
Senior Front End Engineer
GD Information Technology, Inc.
Remote, United States
Lead the development of accessible, performant, and user-centered web applications that serve government customers
Added 8 mins ago
Optical Systems Student Engineer
KLA Corporation
Milpitas, CA
…specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. We also develop technologies for specialty processes, IC substrates, and PCB manufacturing,…
Added 8 mins ago
Reliability Engineer I
GAF
Gainesville, TX
This Reliability Engineer I is responsible for leading reliability improvements for assigned areas by focusing on improving uptime and reliability to meet increased demand.
Added 10 mins ago
Digital Delivery Lead
HDR
San Antonio, TX · Round Rock, TX
…built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 10 mins ago
Platform Engineer
ManpowerGroup
NJ
Lead installation, deployment, and configuration of BigID across enterprise environments, ensuring secure and effective management of sensitive information.
Added 11 mins ago
Avionics Test Engineer III - Lunar Core Components
Blue Origin LLC
Seattle, WA
Own the test scope for one or more electrical power systems product as the lead test engineer, partnering with the RE to understand requirements, design intent, interfaces, and…

Technical Support Engineer (CS)

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

C1.ai http://C1.ai empowers the agentic workforce to put AI to work everywhere. Our platform connects humans and agents to enterprise systems with scoped access, enforced policies, human approval, and a record of every action. With C1.ai http://C1.ai, the fastest path to AI adoption at scale is the governed path - giving organizations visibility and control without sacrificing security or slowing innovation. Companies such as Ramp, Zscaler, Qualtrics, and Eli Lilly trust C1.ai http://C1.ai to govern workforce access, deploy AI agents, and get work done.

C1.ai http://C1.ai is on a mission to secure the agentic workforce, and our brand needs to show up as sharp as our product. We are excited to expand the technical support team in our Customer Success Org! Looking for someone with a technical SaaS background that thrives on getting in front of customers - whether that's managing the support queue, project managing complex issue resolutions, or hoping on a call to solve issues that arise.

WHAT WE ARE LOOKING FOR:

3+ years in a technical support, solutions engineering, or DevOps role with a focus on IAM, IT, Security space
Open to working the East Coast hours
Hands-on experience with HTTP APIs (REST, OAuth), authentication protocols, and connector/integration development
Solid knowledge of Docker and Kubernetes, especially for troubleshooting containerized applications
Comfort working with on-prem infrastructure/hybrid cloud deployments
Clear, empathetic communicator with a knack for distilling complex problems and guiding customers to solutions

BONUS IF YOU HAVE:

Strong familiarity with AWS IAM, policies, roles, and identity federation setups or IaC tools
Experience with Microsoft Entra ID/Azure AD and Active Directory administration and integrations
Scripting or light development experience (e.g., Python, Bash, Go, etc.)

KEY RESPONSIBILITIES:

Product Knowledge: Develop a deep understanding of the technical side of our products to provide guidance and support to customers. Including staying updated on new features and best practices.
Technical Support: Act as a point of contact for technical support, helping customers troubleshoot issues, and escalate technical concerns to the right internal team. Quick turnaround on response [under <1 hour is our response time goal] and project managing the fixes with internal teams is a big one!
Problem Solving: All in… you like problems… this excites you! At C1 you are not solving problems in a silo, the culture here is to support each other and work as a team - this role just needs to thrive on working through daily complex problems that may come up.
Customer Training: Conduct training sessions for customers to ensure they understand how to use the platform effectively, especially when it comes to more robust features. This may involve creating and delivering training materials or hands-on workshops.
Improving Process: Help the team find opportunities to automate internal and external customer tasks, lead the charge in making that change management smooth and efficient.
Feedback Collection: Gather customer feedback on the product, services, and overall experience. Use this feedback to inform product improvements and advocate for customer needs within the organization.
Data Analysis: Utilize data and analytics to assess customer usage patterns, identify potential issues, and offer data-driven insights to help customers maximize the value of our solutions.
Cross-functional Collaboration: Collaborate with internal teams to align on customer needs and ensure issues are resolved quickly according to prioritization methods.

ConductorOne, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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More about this job

Skills

Technical support
Identity and access management
Docker
Kubernetes
Troubleshooting
AWS
Infrastructure as code
Microsoft Azure
Microsoft Active Directory
Python
Bash
Go
Product knowledge
Troubleshoot
Problem solving
Work as a team
Organise training
Provide training
Change management
Data analysis
Collaboration
Prioritization

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