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Senior Software Engineer - Kubernetes platform
Cloudflare
Austin, TX · Denver, CO · NY · San Francisco, CA · Washington, DC
As an engineer on the Kubernetes platform team, you'll be building the tools to help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a…
Added 1 min ago
Lead Instrument & Controls Engineer - Nuclear (Multiple Locations)
Burns & McDonnell
Kansas City, MO
As an I&C engineer, you will serve as part of our design team with the ability to work on a full range of projects in engineering, procurement, and construction management related to the…
Added 1 min ago
AT
Senior II Site Reliability Engineer - Network
Akamai Technologies, Inc.
Jefferson City, MO
- $146,400 to $263,600 USD / year
+ Have experience in a Site or Network Reliability Engineering, Network Engineering, Software Engineering, or DevOps role working with large-scale distributed systems
Added 1 min ago
Associate Engineer - Substation and Power Generation
Olsson
North Kansas City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our…
Added 1 min ago
Associate Engineer - Substation and Power Generation
Olsson
Kansas City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our…
Added 1 min ago
Associate Engineer - Substation and Power Generation
Olsson
Joplin, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our…
Added 2 mins ago
RH
Software Engineer
Robert Half
Dublin, OH
- $140,000 to $150,000 USD / year
We are looking for a Software Engineer to help strengthen and evolve a mission-critical internal platform in Dublin, Ohio. In this role, you will build and refine full-stack solutions that…
Added 2 mins ago
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Security Engineer, Vulnerability Management
LiveKit
Remote, United States
- $200,000 to $300,000 USD / year
…their data and their business at risk. We are hiring a Security Engineer to build and run our vulnerability management and security operations program. Vulnerability management is a core…
Added 2 mins ago
Senior Software Engineer- User Behavior
Roblox
San Mateo, CA
Committed to Ethical, Responsible Engineering: dedicated to building systems that are fair, auditable, and operate with the utmost responsibility toward user safety.
Added 2 mins ago
Resident Piping Engineer - Micron
Bechtel Corporation
Clay, NY
Plans, develops, coordinates and reviews plant design and piping engineering work on a medium size project or assignment in support of a global business unit
Added 2 mins ago
CL
CIVIL/STRUCTURAL ENGINEER - POWER SYSTEMS ENG IV - CO
City Light & Power
Denver, CO
- $40,123 USD / year
The Civil/Structural Engineer-Power Systems Eng IV will design, develop, and oversee the civil/structural portions of the various power systems infrastructure projects, including…
Added 2 mins ago
CL
ELECTRICAL ENGINEER II - CO
City Light & Power
Denver, CO
- $40,123 USD / year
The Electrical Engineer II will work on the design, development, and maintenance of the electrical distribution and substation systems of our contracts and client's systems with varying…
Added 2 mins ago
CL
ELECTRICAL ENGINEERING SUPERVISOR
City Light & Power
Denver, CO
- $40,123 USD / year
CLP Engineering (CLPE) is seeking an Electrical Engineering Supervisor to lead a team who is responsible for planning, design, construction, operations, and maintenance of electrical…
Added 3 mins ago
Guidance Navigation & Control Engineer (Experienced or Senior)
The Boeing Company
Hazelwood, MO
+ Work with flight simulation and Vehicle Management Systems (VMS) software engineers to incorporate control laws into the operational flight program
Added 3 mins ago
Lead Guidance Navigation & Control Engineer
The Boeing Company
Hazelwood, MO
Boeing Defense, Space & Security's Air Dominance division is hiring a Lead Guidance Navigation and Control (GNC) Engineer in Hazelwood, MO.
Added 3 mins ago
Application Security Engineer III
True Anomaly
Denver, CO · Long Beach, CA
As an Application Security Engineer III, you will be instrumental in implementing and auditing security controls for mission-critical space systems that must meet stringent government…
Added 4 mins ago
Sr. Director, Design Engineering - GW-Scale Data Center Infrastructure
Oracle
Jefferson City, MO
+ Professional Engineer (PE) license or advanced degree in Mechanical, Electrical, or Systems Engineering preferred.
Added 5 mins ago
S
Staff Forward Deployed Engineer, Applied AI
Snowflake
Menlo Park, CA
- $200,000 to $287,500 USD / year
As a Staff Forward Deployed Engineer, Applied AI on our Cortex AI team, you will be a hands-on technical leader and trusted partner to our most strategic customers. You will own the…
Added 5 mins ago
Data Asset Model Senior Engineer
Mars Corporate
United States
The ideal candidate is a hands-on technical leader with 7-10+ years of data engineering experience, including 5+ years of hands-on Azure Databricks, Spark/PySpark, and Delta Lake…
Added 6 mins ago
Principal Technical Learning Consultant - SaMD Product Development & QA
Oracle
Jefferson City, MO
…actually developed and can translate complex regulatory, quality, systems engineering, risk management, and product development concepts into practical, role-based learning experiences for…
Added 7 mins ago
Principal Technical Curriculum Developer - SaMD Product Development & QA
Oracle
Jefferson City, MO
…actually developed and can translate complex regulatory, quality, systems engineering, risk management, and product development concepts into practical, role-based learning experiences for…
Added 7 mins ago
Construction Coordinator - (Kansas City)
Burns & McDonnell
Kansas City, MO
…turnover, client interface, and field-based activities to execute Engineer Procure Construct (EPC) projects, construction management, and program management ventures. This position will…
Added 7 mins ago
Senior AI Engineer
Suffolk Construction Company, Inc
Boston, MA
Partner with Data Engineering to design robust ETL/ELT pipelines from enterprise systems to the Databricks Lakehouse.
Added 7 mins ago
FL
Principal Software Eng./Developer*
FMR LLC dba Fidelity Investments
Boston, MA
- $134,868 to $166,000 USD / year
Bachelors degree in Computer Science, Engineering, Information Technology, Information Systems, Software Engineering Systems, or a closely related field (or foreign education equivalent) &…
Added 8 mins ago
SI
Senior Fullstack Engineer (Front End)
SendCutSend Inc
Reno, NV
- $140,000 to $190,000 USD / year
As a Senior Software Engineer, you are a hands-on builder focused on improving and scaling our platform. You create intuitive tools that help customers turn their designs into manufactured…

Technical Support Engineer (CS)

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

C1.ai http://C1.ai empowers the agentic workforce to put AI to work everywhere. Our platform connects humans and agents to enterprise systems with scoped access, enforced policies, human approval, and a record of every action. With C1.ai http://C1.ai, the fastest path to AI adoption at scale is the governed path - giving organizations visibility and control without sacrificing security or slowing innovation. Companies such as Ramp, Zscaler, Qualtrics, and Eli Lilly trust C1.ai http://C1.ai to govern workforce access, deploy AI agents, and get work done.

C1.ai http://C1.ai is on a mission to secure the agentic workforce, and our brand needs to show up as sharp as our product. We are excited to expand the technical support team in our Customer Success Org! Looking for someone with a technical SaaS background that thrives on getting in front of customers - whether that's managing the support queue, project managing complex issue resolutions, or hoping on a call to solve issues that arise.

WHAT WE ARE LOOKING FOR:

3+ years in a technical support, solutions engineering, or DevOps role with a focus on IAM, IT, Security space
Open to working the East Coast hours
Hands-on experience with HTTP APIs (REST, OAuth), authentication protocols, and connector/integration development
Solid knowledge of Docker and Kubernetes, especially for troubleshooting containerized applications
Comfort working with on-prem infrastructure/hybrid cloud deployments
Clear, empathetic communicator with a knack for distilling complex problems and guiding customers to solutions

BONUS IF YOU HAVE:

Strong familiarity with AWS IAM, policies, roles, and identity federation setups or IaC tools
Experience with Microsoft Entra ID/Azure AD and Active Directory administration and integrations
Scripting or light development experience (e.g., Python, Bash, Go, etc.)

KEY RESPONSIBILITIES:

Product Knowledge: Develop a deep understanding of the technical side of our products to provide guidance and support to customers. Including staying updated on new features and best practices.
Technical Support: Act as a point of contact for technical support, helping customers troubleshoot issues, and escalate technical concerns to the right internal team. Quick turnaround on response [under <1 hour is our response time goal] and project managing the fixes with internal teams is a big one!
Problem Solving: All in… you like problems… this excites you! At C1 you are not solving problems in a silo, the culture here is to support each other and work as a team - this role just needs to thrive on working through daily complex problems that may come up.
Customer Training: Conduct training sessions for customers to ensure they understand how to use the platform effectively, especially when it comes to more robust features. This may involve creating and delivering training materials or hands-on workshops.
Improving Process: Help the team find opportunities to automate internal and external customer tasks, lead the charge in making that change management smooth and efficient.
Feedback Collection: Gather customer feedback on the product, services, and overall experience. Use this feedback to inform product improvements and advocate for customer needs within the organization.
Data Analysis: Utilize data and analytics to assess customer usage patterns, identify potential issues, and offer data-driven insights to help customers maximize the value of our solutions.
Cross-functional Collaboration: Collaborate with internal teams to align on customer needs and ensure issues are resolved quickly according to prioritization methods.

ConductorOne, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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More about this job

Skills

Technical support
Identity and access management
Docker
Kubernetes
Troubleshooting
AWS
Infrastructure as code
Microsoft Azure
Microsoft Active Directory
Python
Bash
Go
Product knowledge
Troubleshoot
Problem solving
Work as a team
Organise training
Provide training
Change management
Data analysis
Collaboration
Prioritization

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