Jobs in the United States

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Mechanical Engineer
GPAC
Valrico, FL
- $80,000 to $85,000 USD / year
Seeking a Mechanical Engineer who enjoys taking custom equipment from first sketch to finished build. You'll partner with engineering, the shop floor and customers to turn ideas into…
Added just now
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Mechanical Engineer
GPAC
Apollo Beach, FL
- $80,000 to $85,000 USD / year
Seeking a Mechanical Engineer who enjoys taking custom equipment from first sketch to finished build. You'll partner with engineering, the shop floor and customers to turn ideas into…
Added just now
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Mechanical Engineer
GPAC
Ruskin, FL
- $80,000 to $85,000 USD / year
Seeking a Mechanical Engineer who enjoys taking custom equipment from first sketch to finished build. You'll partner with engineering, the shop floor and customers to turn ideas into…
Added just now
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Mechanical Engineer
GPAC
Plant City, FL
- $80,000 to $85,000 USD / year
Seeking a Mechanical Engineer who enjoys taking custom equipment from first sketch to finished build. You'll partner with engineering, the shop floor and customers to turn ideas into…
Added just now
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Mechanical Engineer
GPAC
Seffner, FL
- $80,000 to $85,000 USD / year
Seeking a Mechanical Engineer who enjoys taking custom equipment from first sketch to finished build. You'll partner with engineering, the shop floor and customers to turn ideas into…
Added just now
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Mechanical Engineer
GPAC
Gibsonton, FL
- $80,000 to $85,000 USD / year
Seeking a Mechanical Engineer who enjoys taking custom equipment from first sketch to finished build. You'll partner with engineering, the shop floor and customers to turn ideas into…
Added just now
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Mechanical Engineer
GPAC
Sun City Center, FL
- $80,000 to $85,000 USD / year
Seeking a Mechanical Engineer who enjoys taking custom equipment from first sketch to finished build. You'll partner with engineering, the shop floor and customers to turn ideas into…
Added 1 min ago
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Manufacturing Equipment Engineer
GPAC
Manhattan, KS
- $80,000 to $98,000 USD / year
Confidential Manufacturing/Equipment Engineer – Agricultural Equipment
Added 1 min ago
Assistant Program Manager - Engineering
County of Wake, NC
Raleigh, NC
…stakeholders, and partner municipalities and lead a responsive, customer-centric team that proactively assesses situations to prevent issues from escalating. The Assistant Program Manager –…
Added 2 mins ago
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Mechanical Engineer
GPAC
Riverview, FL
- $80,000 to $85,000 USD / year
We're looking for a Mechanical Engineer who wants to own designs from concept to production.
Added 2 mins ago
G
Mechanical Engineer
GPAC
Gibsonton, FL
- $80,000 to $85,000 USD / year
We're looking for a Mechanical Engineer who wants to own designs from concept to production.
Added 2 mins ago
G
Mechanical Engineer
GPAC
Brandon, FL
- $80,000 to $85,000 USD / year
We're looking for a Mechanical Engineer who wants to own designs from concept to production.
Added 2 mins ago
G
Mechanical Engineer
GPAC
Tampa, FL
- $80,000 to $85,000 USD / year
We're looking for a Mechanical Engineer who wants to own designs from concept to production.
Added 2 mins ago
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Associate Support Engineer
Oracle
Bismarck, ND
- $21.3 to $45.05 USD / hour
…Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root…
Added 2 mins ago
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Senior Core Infrastructure Engineer - Nashville, TN
Oracle
Bismarck, ND
- $79,200 to $209,500 USD / year
…comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. Actively listens to diverse perspectives and asks questions to…
Added 2 mins ago
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Data Analyst
Cayuse Holdings
Bismarck, ND
- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
Added 2 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Bismarck, ND
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 2 mins ago
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Commercial Technical Program Manager
Oracle
Bismarck, ND
- $126,200 to $264,100 USD / year
Oracle Cloud Infrastructure (OCI) is accelerating global growth through advanced AI infrastructure and strategic customer engagement. The Global AI Infrastructure & Strategic Pursuits…
Added 2 mins ago
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Senior Database Site Reliability Engineer – Oracle Database and GoldenGate (IC3)
Oracle
Bismarck, ND
- $81,100 to $187,000 USD / year
Oracle Health Database Services is seeking a highly experienced, Site Reliability Engineer to lead database reliability engineering across mission-critical healthcare platforms.
Added 2 mins ago
Technical Account Manager
Red Hat
Bismarck, ND
The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance,…
Added 2 mins ago
Senior AWS Cloud Engineer
Serco
Bismarck, ND
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
Added 2 mins ago
Mainframe Technical Engineer
Highmark Health
Bismarck, ND
Added 2 mins ago
Advanced Lead Supplier Quality Engineer - Composites
GE Aerospace
Bismarck, ND
The Supplier Quality Engineer for Polymer Matrix Composites is an individual who can apply knowledge of RCCA and/or problem solving to lead supplier quality improvement of complex cross…
Added 2 mins ago
Account Executive (Central)
Verint Systems, Inc.
Bismarck, ND
Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed.
Added 2 mins ago
Senior Telecom Engineer
Maximus
Bismarck, ND
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…

Technical Support Engineer (CS)

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

C1.ai http://C1.ai empowers the agentic workforce to put AI to work everywhere. Our platform connects humans and agents to enterprise systems with scoped access, enforced policies, human approval, and a record of every action. With C1.ai http://C1.ai, the fastest path to AI adoption at scale is the governed path - giving organizations visibility and control without sacrificing security or slowing innovation. Companies such as Ramp, Zscaler, Qualtrics, and Eli Lilly trust C1.ai http://C1.ai to govern workforce access, deploy AI agents, and get work done.

C1.ai http://C1.ai is on a mission to secure the agentic workforce, and our brand needs to show up as sharp as our product. We are excited to expand the technical support team in our Customer Success Org! Looking for someone with a technical SaaS background that thrives on getting in front of customers - whether that's managing the support queue, project managing complex issue resolutions, or hoping on a call to solve issues that arise.

WHAT WE ARE LOOKING FOR:

3+ years in a technical support, solutions engineering, or DevOps role with a focus on IAM, IT, Security space
Open to working the East Coast hours
Hands-on experience with HTTP APIs (REST, OAuth), authentication protocols, and connector/integration development
Solid knowledge of Docker and Kubernetes, especially for troubleshooting containerized applications
Comfort working with on-prem infrastructure/hybrid cloud deployments
Clear, empathetic communicator with a knack for distilling complex problems and guiding customers to solutions

BONUS IF YOU HAVE:

Strong familiarity with AWS IAM, policies, roles, and identity federation setups or IaC tools
Experience with Microsoft Entra ID/Azure AD and Active Directory administration and integrations
Scripting or light development experience (e.g., Python, Bash, Go, etc.)

KEY RESPONSIBILITIES:

Product Knowledge: Develop a deep understanding of the technical side of our products to provide guidance and support to customers. Including staying updated on new features and best practices.
Technical Support: Act as a point of contact for technical support, helping customers troubleshoot issues, and escalate technical concerns to the right internal team. Quick turnaround on response [under <1 hour is our response time goal] and project managing the fixes with internal teams is a big one!
Problem Solving: All in… you like problems… this excites you! At C1 you are not solving problems in a silo, the culture here is to support each other and work as a team - this role just needs to thrive on working through daily complex problems that may come up.
Customer Training: Conduct training sessions for customers to ensure they understand how to use the platform effectively, especially when it comes to more robust features. This may involve creating and delivering training materials or hands-on workshops.
Improving Process: Help the team find opportunities to automate internal and external customer tasks, lead the charge in making that change management smooth and efficient.
Feedback Collection: Gather customer feedback on the product, services, and overall experience. Use this feedback to inform product improvements and advocate for customer needs within the organization.
Data Analysis: Utilize data and analytics to assess customer usage patterns, identify potential issues, and offer data-driven insights to help customers maximize the value of our solutions.
Cross-functional Collaboration: Collaborate with internal teams to align on customer needs and ensure issues are resolved quickly according to prioritization methods.

ConductorOne, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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More about this job

Skills

Technical support
Identity and access management
Docker
Kubernetes
Troubleshooting
AWS
Infrastructure as code
Microsoft Azure
Microsoft Active Directory
Python
Bash
Go
Product knowledge
Troubleshoot
Problem solving
Work as a team
Organise training
Provide training
Change management
Data analysis
Collaboration
Prioritization

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