Remote jobs in the United States

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Added 17 mins ago
Full Stack Developer
Jobgether
Remote, United States
Familiarity with Microsoft Power Platform, Power Automate, and the integration of large language models and generative AI into software solutions.
Added 51 mins ago
Sr. Software Technical Support Manager
Jobgether
Remote, United States
Identify technical requirements, system impacts, and integration dependencies during early software planning stages.
Added 1 hour ago
Product Manager, Identity
Tailscale
Remote, United States
…Nearly every enterprise deployment begins with an identity integration, grows through complex multi-IdP setups, and increasingly depends on automated lifecycle management for production…
Added 1 hour ago
Product Manager, Identity
Tailscale
Remote, United States
…Nearly every enterprise deployment begins with an identity integration, grows through complex multi-IdP setups, and increasingly depends on automated lifecycle management for production…
Added 2 hours ago
Product Manager, Networking Features
Tailscale
Remote, United States
This is the most user-visible role in Tailscale's Dataplane Platform, and the work is as much product design as it is networking. DNS settings, connector topologies, and service definitions…
Added 2 hours ago
Product Manager, Networking Features
Tailscale
Remote, United States
This is the most user-visible role in Tailscale's Dataplane Platform, and the work is as much product design as it is networking. DNS settings, connector topologies, and service definitions…
Added 2 hours ago
J
Solution Consultant
Jobgether
Remote, United States
- $95,000 to $130,000 USD / year
In this role, you will drive the adoption of innovative healthcare integration and interoperability solutions by helping organizations overcome complex data exchange challenges. You will…
Added 2 hours ago
FL
Senior Product Manager, Integrations and New Verticals
Figure Lending
Remote, United States
- $183,600 to $275,400 USD / year
…partners depend on. You’ll build the monitoring that makes integration health visible across the company and use funnel, conversion, and quality data to decide where the next investment…
Added 2 hours ago
Senior MuleSoft Engineer
Core4ce Careers
Remote, United States
Core4ce is seeking a Senior MuleSoft engineer to design, develop, and implement integration solutions using the MuleSoft Anytime Platform for the Defense Health Agency (DHA). In this role,…
Added 4 hours ago
Solution Consultant - Life Sciences
Patsnap
Remote, United States
…discovery, build solution mock-ups or light prototypes, consult on integration and security, and help convert needs into scalable, high-impact…
Added 4 hours ago
TM
FP&A Systems and Reporting Analyst
Tarbell Management Group
Remote, United States
- From $75,000 USD / year
…administration and ongoing development of the Vena planning…
Added 4 hours ago
T
Senior Manager of Financial Cloud & AI Operations
ThoughtSpot
Remote, United States
- $154,000 to $220,000 USD / year
ThoughtSpot is a Data & AI platform that helps companies turn data into enterprise advantage. We're Gartner MQ leaders with more than 1,000 customers globally and offices in Mountain View,…
Added 4 hours ago
Data Warehouse/Microsoft Fabric Engineer
Parsons Transportation Group
Remote, United States
Support backend data integration for Power Platform solutions, including Power BI and Power Pages
Added 5 hours ago
Senior Implementation Specialist
Simplistic, LLC
Remote, United States
Troubleshoot complex platform, data, and integration issues
Added 5 hours ago
Customer Success Engineer
GitLab
Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and…
Added 5 hours ago
G
Staff Software Engineer, Applied AI
GridUnity
Remote, United States
- $250,000 to $265,000 USD / year
We unite all grid interconnection stakeholders on a single platform that converts centralized data into actionable intelligence and accelerates the transition to a reliable, sustainable,…
Added 6 hours ago
Group Product Manager, AI Foundations
Coinbase
Remote, United States
Proven track record of defining and shipping platform primitives or developer-facing products that achieved broad internal or external adoption.
Added 6 hours ago
A
Staff Software Engineer, Security Platform
Aalyria
Remote, United States
- $230,000 to $250,000 USD / year
As a Staff Software Engineer on the Security Platform team, you'll set the direction for how Aalyria secures Spacetime. The team owns security for Aalyria products, and we build each…
Added 6 hours ago
A
Software Engineer, Security Platform
Aalyria
Remote, United States
- $155,000 to $175,000 USD / year
Work with product, infrastructure, and developer platform engineers to turn their requirements into capabilities they adopt on their own, and apply the platform's security standards for…
Added 6 hours ago
AA
Technology Business Analyst
ARI Automotive Rentals Inc
Remote, United States
- $87,550 to $124,755 USD / year
Evaluate solution alternatives and provide recommendations based on business value, user experience, platform capabilities, implementation complexity, and long-term maintenance…
Added 6 hours ago
CLOUD ADMIN
VSolvit
Remote, United States
…supporting enterprise cloud environments across both Google Cloud Platform (GCP) and Microsoft Azure Government (Azure…
Added 6 hours ago
NB
Capital Laboratory Sales Specialist
Nova Biomedical
Remote, United States
- $100,000 to $120,000 USD / year
Experience using Salesforce or a comparable customer relationship management platform.
Added 6 hours ago
Sr. User Experience Designer
The Home Depot
Remote, United States
Work with Product Team to ensure user stories are developer-ready, easy to understand, and testable.
Added 6 hours ago
Software Engineer Principal
The Home Depot
Remote, United States
Data-related aspects of Google Cloud Platform;
Added 6 hours ago
STAFF SOFTWARE ENGINEER
The Home Depot
Remote, United States
Develop and maintain operational automation platform infrastructure, including provisioning and managing automation runners on both Kubernetes (via cdk8s) and virtual machines (via…

Technical Support Engineer (CS)

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

C1.ai http://C1.ai empowers the agentic workforce to put AI to work everywhere. Our platform connects humans and agents to enterprise systems with scoped access, enforced policies, human approval, and a record of every action. With C1.ai http://C1.ai, the fastest path to AI adoption at scale is the governed path - giving organizations visibility and control without sacrificing security or slowing innovation. Companies such as Ramp, Zscaler, Qualtrics, and Eli Lilly trust C1.ai http://C1.ai to govern workforce access, deploy AI agents, and get work done.

C1.ai http://C1.ai is on a mission to secure the agentic workforce, and our brand needs to show up as sharp as our product. We are excited to expand the technical support team in our Customer Success Org! Looking for someone with a technical SaaS background that thrives on getting in front of customers - whether that's managing the support queue, project managing complex issue resolutions, or hoping on a call to solve issues that arise.

WHAT WE ARE LOOKING FOR:

3+ years in a technical support, solutions engineering, or DevOps role with a focus on IAM, IT, Security space
Open to working the East Coast hours
Hands-on experience with HTTP APIs (REST, OAuth), authentication protocols, and connector/integration development
Solid knowledge of Docker and Kubernetes, especially for troubleshooting containerized applications
Comfort working with on-prem infrastructure/hybrid cloud deployments
Clear, empathetic communicator with a knack for distilling complex problems and guiding customers to solutions

BONUS IF YOU HAVE:

Strong familiarity with AWS IAM, policies, roles, and identity federation setups or IaC tools
Experience with Microsoft Entra ID/Azure AD and Active Directory administration and integrations
Scripting or light development experience (e.g., Python, Bash, Go, etc.)

KEY RESPONSIBILITIES:

Product Knowledge: Develop a deep understanding of the technical side of our products to provide guidance and support to customers. Including staying updated on new features and best practices.
Technical Support: Act as a point of contact for technical support, helping customers troubleshoot issues, and escalate technical concerns to the right internal team. Quick turnaround on response [under <1 hour is our response time goal] and project managing the fixes with internal teams is a big one!
Problem Solving: All in… you like problems… this excites you! At C1 you are not solving problems in a silo, the culture here is to support each other and work as a team - this role just needs to thrive on working through daily complex problems that may come up.
Customer Training: Conduct training sessions for customers to ensure they understand how to use the platform effectively, especially when it comes to more robust features. This may involve creating and delivering training materials or hands-on workshops.
Improving Process: Help the team find opportunities to automate internal and external customer tasks, lead the charge in making that change management smooth and efficient.
Feedback Collection: Gather customer feedback on the product, services, and overall experience. Use this feedback to inform product improvements and advocate for customer needs within the organization.
Data Analysis: Utilize data and analytics to assess customer usage patterns, identify potential issues, and offer data-driven insights to help customers maximize the value of our solutions.
Cross-functional Collaboration: Collaborate with internal teams to align on customer needs and ensure issues are resolved quickly according to prioritization methods.

ConductorOne, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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More about this job

Skills

Technical support
Identity and access management
Docker
Kubernetes
Troubleshooting
AWS
Infrastructure as code
Microsoft Azure
Microsoft Active Directory
Python
Bash
Go
Product knowledge
Troubleshoot
Problem solving
Work as a team
Organise training
Provide training
Change management
Data analysis
Collaboration
Prioritization

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