Ticket Office Clerk

Ticket Office Clerk This position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone-based, assisting customers as they purchase tickets online, while also responding to emails and text messages during office hours. Additional shifts take place during evening events, providing in-person customer service and ticket sales at event venues. Note: This is a part-time position (17.5) hours per week. What you'll do in this position: - Sell tickets and assist customers with online purchases for athletic and fine arts events - Provide friendly, professional customer support via phone, email, and text - Work event shifts that include in-person customer service and ticket sales - Enjoy working with people and delivering excellent customer experiences - Think logically and solve problems efficiently - Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours - Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events What qualifies you for this role: Required - A firm commitment to the mission of BYU Preferred - One year of box office experience Typical Starting Pay: $14.00 per hour The actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range. If the job doesn't have a post-end date, the job could close at any time on any day