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TE
Program Manager
Transgroup Express, LLC
Houston, TX · Elizabeth, NJ · SeaTac, WA · Atlanta, GA · Franklin Park, IL
- $100,000 to $120,000 USD / year
Scan Global Logistics is seeking an accomplished Program Manager to lead and grow strategic North American customer relationships, overseeing program performance, operational execution, and…
Added 1 min ago
MS
Vice President, Lead Tech Program Mgmt
MS Services Group, Inc.
NY
- $202,000 to $215,000 USD / year
Morgan Stanley Services Group, Inc. is seeking Vice President, Lead Tech Program Mgmt in New York, New York to support Wealth Advisory technology initiatives, focusing on Unified Managed…
Added 1 min ago
Technical Program Manager
10Beauty
Burlington, MA
10Beauty is seeking a Program Manager to own the technically integrated schedule of the product that delivers a fully autonomous manicure experience and makes our deployment scalable.…
Added 2 mins ago
Team Manager, Battery Cell/Assembly Facilities, BlueOval Battery Park Michigan
Ford Global
Marshall, MI
As Facilities Manager, you will own the buildings, utilities, and critical infrastructure that keep a high-precision cell manufacturing operation running. That includes the cell plant, the…
Added 4 mins ago
Risk Engineer & Risk Manager
Booz Allen Hamilton_United States
El Segundo, CA
As a Risk Engineer & Risk Manager, you will support the client in identifying, assessing, managing, and mitigating enterprise and programmatic risks that impact space mission capabilities,…
Added 4 mins ago
Construction Project Manager
Booz Allen Hamilton_United States
Arnold AFB, TN
As a program and project management specialist, you know the complexities of supporting a project from concept to completion. Many programs require a significant investment of limited…
Added 4 mins ago
AU
Security Operations Center Officer
Allied Universal
Graniteville, SC
- $21 USD / hour
Compile reports for the SOC Shift Manager in order to share with GPS management on a daily/weekly/monthly basis; provide high quality written and verbal reports as and when required
Added 4 mins ago
OF
IT Operations Support Representative I/II
OE Federal Credit Union
Livermore, CA
- $22.77 to $26.89 USD / hour
To succeed in this position, you must be able to satisfactorily perform common occurrences of each of the following under direct supervision from your manager:
Added 5 mins ago
Program Manager
Veeco
Plainview, NY
…to move new technology from concept to qualified product. As Program Manager, you will lead multidisciplinary programs through design, engineering release, procurement, system integration,…
Added 5 mins ago
Brand Marketing Coordinator - Sylvan Learning Center
Bedford, TX
…responding to Zendesk requests daily and escalating to the Marketing Manager as…
Added 5 mins ago
Service Manager - Oil, Gas & Power Systems
Butler Machinery Company
Dickinson, ND · Bismarck, ND · Minot, ND
Oil and Gas Service Manager – Bismarck, Dickinson, or Minot
Added 5 mins ago
Personnel Security Specialist
AeroVironment, Inc.
Germantown, MD · Annapolis Junction, MD
Provide case management support to a developing PERSEC program
Added 5 mins ago
EUC Engineer
Cboe Global Markets
Overland Park, KS
Solid background in Microsoft Entra ID (formerly Azure Active Directory), Microsoft Intune (formerly Endpoint Manager), Teams, Exchange Online
Added 5 mins ago
U
Master Carpenter/ Skilled Maintenance Worker Full Time Days
UHS
BRADENTON, FL
- Full-time
Provide technical guidance and support to maintenance staff, contractors, and team members while ensuring quality workmanship, regulatory compliance, and timely project completion.
Added 5 mins ago
Dietary Manager
UHS
WASHINGTON
Psychiatric Institute of Washington (PIW) is seeking a Dietary Manager to lead our dietary services team. In this role, you will oversee daily kitchen operations, supervise food service…
Added 5 mins ago
Events Manager
Riot Platforms, Inc.
Denver, CO
…opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that…
Added 5 mins ago
SA
Senior Staff Technical Program Manager - Mission Autonomy
Shield AI
Washington, DC · San Diego, CA
- $184,320 to $276,480 USD / year
We are looking for an exceptional Senior Staff Technical Program Manager to join our Weapons Domain team, integrating Shield AI’s Hivemind Autonomy stack onto Launched Effects and Deep…
Added 6 mins ago
R
Service Production Supervisor - Phoenix, AZ
Rivian
Phoenix, AZ
- $75,900 to $94,900 USD / year
…paths and providing hands-on training to elevate the team's technical capabilities. Act as the team's primary advocate, ensuring their needs are met, their voices are heard, and their…
Added 6 mins ago
LS
Facility Manager
Lucky Strike Entertainment
Hilliard, OH
- $25 to $30 USD / hour
As a Facility Manager at Lucky Strike Entertainment, you will keep everything running: the lanes, the attractions, the kitchen equipment, and every building system in between, staying ahead…
Added 7 mins ago
Product Manager, Developer Ecosystem
Reddit
Remote, United States
…work with APIs, and ship apps or games through a relatively technical workflow. That ecosystem is growing quickly and remains…
Added 7 mins ago
NY
Information Security Manager
New York Genome Center
New York, NY · NY
- $130,000 to $150,000 USD / year
The Information Security Manager manages the implementation and ongoing operation of the New York Genome Center’s (‘NYGC’) information security program to protect clinical, research, and…
Added 7 mins ago
Project Controls Manager
HDR
Metairie, LA
…disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or…
Added 7 mins ago
Electrical Test Technician LV 1
INTERMOUNTAIN ELECTRONICS INC
Price, UT
…mining industries. Reporting directly to the PDU Production Manager we are currently seeking a Electrical Test Technician 1 for our Dayshift to be based at our Helper, UT…
Added 7 mins ago
Junior Partnerships and Channel Manager
CSC
Remote, United States
The Junior Partnerships & Channel Manager will actively source, build, and launch new partner ecosystems operating within advanced digital infrastructure environments. In this role, you…
Added 8 mins ago
Sr. Director, Talent Acquisition and Management
Primary Products Ingredients Americas LLC
Schaumburg, IL · Decatur, IL
…plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we…

Bution Holdco 2 LLC

IT Support Technician

Cincinnati, OH, United States

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Job details

Experience: 2+ years of experience in an IT Service Desk, help desk, or desktop support role
Posting language: English

Original job description

POSITION SUMMARY

We are seeking a skilled and motivated IT Service Desk Technician to join our on-site Information Technology team supporting warehouse and distribution center operations. This role is the primary point of contact for all end-user technology needs across the facility and requires a hands-on professional capable of delivering responsive, high-quality support in a fast-paced operational environment. This position is an on-site role located in Cincinnati, OH at 9901 Princeton-Glendale Road, Cincinnati, OH, 45246. The ideal candidate will bring proven experience in desktop support, network infrastructure, and Microsoft cloud technologies including Azure and Entra ID, combined with the ability to troubleshoot and resolve issues efficiently to minimize downtime and keep operations running smoothly.

KEY RESPONSIBILITIES

Service Desk & End-User Support

Serve as the first point of contact for all IT support requests via phone, email, ticketing system, and walk-up
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues for end users and warehouse associates
Provision, configure, and maintain desktop computers, laptops, mobile devices (including Zebra handhelds), printers, and peripherals
Manage and track equipment inventory, including issuance, return, and lifecycle documentation
Support voice-picking devices and warehouse management system (WMS) client software as needed
Escalate complex issues to senior IT staff or vendors with proper documentation

Network & Infrastructure Support

Assist with configuration, monitoring, and basic troubleshooting of firewall appliances (e.g., FortiGate) and network switches (e.g., Aruba, Cisco)
Support wireless access point (AP) management and Wi-Fi signal troubleshooting across warehouse floor environments
Perform VLAN awareness tasks and assist with network segmentation documentation
Coordinate with network engineers on infrastructure changes, upgrades, and site expansions
Monitor network alerts and assist with incident response for connectivity outages

Microsoft Technologies & Cloud Administration

Manage user identities, access policies, and conditional access in Microsoft Entra ID (formerly Azure Active Directory)
Support Microsoft 365 applications including Teams, Outlook, SharePoint, and OneDrive
Assist with MDM policy enforcement via Microsoft Intune or similar platforms
Manage on-premises Active Directory users, groups, and OUs using delegated access tools (ADManager Plus / AD360)
Apply Windows updates, patches, and software deployments via endpoint management platforms

Facility & Operational IT Support

Maintain IT equipment rooms, server closets, and infrastructure at the facility in a clean and organized state
Support label printers (Zebra ZPL), print servers, and print queue management
Coordinate with vendors and third-party service providers for hardware repairs, replacements, and on-site visits
Participate in new site readiness, system rollouts, and hardware refresh projects
Document procedures, configurations, and resolutions in the IT knowledge base

REQUIRED QUALIFICATIONS

2+ years of experience in an IT Service Desk, help desk, or desktop support role
Hands-on experience with firewall management and configuration (FortiGate, Palo Alto, SonicWall, or similar)
Working knowledge of managed network switches, VLANs, and wireless infrastructure troubleshooting
Proficiency with Microsoft Azure administration – virtual machines, resource groups, subscriptions
Experience with Microsoft Entra ID (Azure Active Directory) – user management, group policies, conditional access
Solid understanding of Active Directory – user provisioning, group management, OU structure
Experience with Windows 10/11 desktop support and imaging/deployment
Ability to work independently on-site with minimal supervision in a warehouse or distribution center environment
Strong verbal and written communication skills; able to convey technical information to non-technical users
Valid driver's license and reliable transportation

PREFERRED QUALIFICATIONS

Industry certifications: CompTIA A+, Network+, Security+; Microsoft SC-900, AZ-900, MS-900; or equivalent
Experience with MDM platforms such as ManageEngine Mobile Device Manager Plus, SOTI MobiControl, or Microsoft Intune
Familiarity with warehouse technology including Zebra mobile computers, handheld scanners, and voice-picking solutions (AccuSpeech, Vocollect)
Experience supporting WMS (Warehouse Management System) client software and barcode/label printing environments
Knowledge of FortiGate firewall policies, SD-WAN, and Aruba switch/VSX configurations
Exposure to structured cabling, rack and stack, and patch panel management
Experience with ITSM ticketing platforms (ServiceNow, Freshservice, Zoho Service Desk cloud, or similar)
Familiarity with ManageEngine AD360 or ADManager Plus for delegated AD administration

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

On-site position at a warehouse or distribution center facility;
May require walking warehouse floors to support devices, access points, and end-users across large facility spaces
Ability to lift up to 35 lbs for equipment handling and installation tasks
Exposure to warehouse conditions including ambient noise, temperature variation, and industrial equipment
Flexibility to work occasional evenings, weekends, or on-call rotations during peak operational periods or critical incidents

COMPENSATION & BENEFITS

Competitive salary commensurate with experience and qualifications
Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and company holidays
Professional development and certification reimbursement program
Company-issued equipment and tools

Notice to all applicants: ORS Nasco is a drug-free workplace. Alcohol and drug misuse poses a threat to the health and safety of ORS Nasco employees and to the security of the company's equipment and facilities. For these reasons, ORS Nasco is committed to the elimination of drug and alcohol use and misuse in the workplace. Employees may be subject to drug screening if safety concerns arise or if reasonable suspicion is warranted. Notice to third-party agencies: ORS Nasco does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruiting Agreement, ORS Nasco will not consider or agree to payment for any referral compensation or recruiter fees. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, ORS Nasco explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of ORS Nasco.

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