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Kitchen Manager (Floater)
Southwest Foodservice Excellence, LLC
Mesa, AZ
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Safety Manager-ORD Airport
PrimeFlight
Chicago, IL
The Safety Manager is responsible for overseeing and ensuring the highest standards of safety across all airport operations. This role involves developing, implementing, and maintaining…
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TE
Program Manager
Transgroup Express, LLC
Houston, TX · Elizabeth, NJ · SeaTac, WA · Atlanta, GA · Franklin Park, IL
- $100,000 to $120,000 USD / year
Scan Global Logistics is seeking an accomplished Program Manager to lead and grow strategic North American customer relationships, overseeing program performance, operational execution, and…
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Retail Co-Store Manager
Ollie's Bargain Outlet
Marion, OH
20% associate discount on all Ollie’s purchases & quarterly bonus program.
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Store manager State College, PA
Starbucks Coffee Company
State College, PA
…retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.…
Added 1 min ago
CP
Account Manager SMB- Business Sales
Cellco Partnership
Buffalo, NY · Orchard Park, NY
- $33,500 to $59,000 USD / year
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales…
Added 1 min ago
CP
Account Manager- SMB Business Sales
Cellco Partnership
Avon, MA
- $37,000 to $64,000 USD / year
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales…
Added 1 min ago
CP
Account Manager - SMB Sales
Cellco Partnership
Brunswick, ME
- $37,000 to $64,000 USD / year
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales…
Added 1 min ago
PC
Claremont - General Manager
Philz Coffee
Claremont, CA
- $32.19 to $36.19 USD / hour
As a Philz General Manager, you will have the opportunity to make a difference in the lives of our customers, team members, and communities. We're looking for someone that understands what…
Added 1 min ago
Materials Coordinator
Loenbro
Aurora, CO
…experience in material control, logistics coordination, inventory management, and transportation scheduling within a construction, industrial, or manufacturing…
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Manager Packaging
New Belgium Brewing Company Inc
Daleville, VA
Operational management experience, required / preferred / a plus
Added 1 min ago
MS
Vice President, Lead Tech Program Mgmt
MS Services Group, Inc.
NY
- $202,000 to $215,000 USD / year
Morgan Stanley Services Group, Inc. is seeking Vice President, Lead Tech Program Mgmt in New York, New York to support Wealth Advisory technology initiatives, focusing on Unified Managed…
Added 1 min ago
People & Culture (HR) Generalist
Metrie
Frederick, MD, MD
A competitive base salary and annual profit-sharing program
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Technical Program Manager
10Beauty
Burlington, MA
10Beauty is seeking a Program Manager to own the technically integrated schedule of the product that delivers a fully autonomous manicure experience and makes our deployment scalable.…
Added 1 min ago
Partner Account Manager - Cleveland
Human Interest
Remote, United States
Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth…
Added 2 mins ago
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Nurse RN or LPN Full Time Rotating Weekends - Crossroads/Erie Outpatient
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This nursing position is split between our Crossroads Residential Program and Erie Outpatient Program
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Team Manager, Battery Cell/Assembly Facilities, BlueOval Battery Park Michigan
Ford Global
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As Facilities Manager, you will own the buildings, utilities, and critical infrastructure that keep a high-precision cell manufacturing operation running. That includes the cell plant, the…
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Food and Beverage Supervisor
The Liberty Hotel
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- $29 to $31 USD / hour
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction,…
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Assistant General Manager
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…This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience…
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Partnerships Sales Manager (Commercial P&C Insurance)
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Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an…
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Housing Program Manager
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RN- Registered Nurse Assistant Nurse Manager - Neurosurgery Acute Care Unit (NACU) (M8) - PM (302)
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…the duration of one shift and/or in the absence of the Nurse Manager. To provide professional nursing care for patients in assigned care unit. To support nursing leadership in the…

Bution Holdco 2 LLC

IT Support Technician

Cincinnati, OH, United States

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Job details

Experience: 2+ years of experience in an IT Service Desk, help desk, or desktop support role
Posting language: English

Original job description

POSITION SUMMARY

We are seeking a skilled and motivated IT Service Desk Technician to join our on-site Information Technology team supporting warehouse and distribution center operations. This role is the primary point of contact for all end-user technology needs across the facility and requires a hands-on professional capable of delivering responsive, high-quality support in a fast-paced operational environment. This position is an on-site role located in Cincinnati, OH at 9901 Princeton-Glendale Road, Cincinnati, OH, 45246. The ideal candidate will bring proven experience in desktop support, network infrastructure, and Microsoft cloud technologies including Azure and Entra ID, combined with the ability to troubleshoot and resolve issues efficiently to minimize downtime and keep operations running smoothly.

KEY RESPONSIBILITIES

Service Desk & End-User Support

Serve as the first point of contact for all IT support requests via phone, email, ticketing system, and walk-up
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues for end users and warehouse associates
Provision, configure, and maintain desktop computers, laptops, mobile devices (including Zebra handhelds), printers, and peripherals
Manage and track equipment inventory, including issuance, return, and lifecycle documentation
Support voice-picking devices and warehouse management system (WMS) client software as needed
Escalate complex issues to senior IT staff or vendors with proper documentation

Network & Infrastructure Support

Assist with configuration, monitoring, and basic troubleshooting of firewall appliances (e.g., FortiGate) and network switches (e.g., Aruba, Cisco)
Support wireless access point (AP) management and Wi-Fi signal troubleshooting across warehouse floor environments
Perform VLAN awareness tasks and assist with network segmentation documentation
Coordinate with network engineers on infrastructure changes, upgrades, and site expansions
Monitor network alerts and assist with incident response for connectivity outages

Microsoft Technologies & Cloud Administration

Manage user identities, access policies, and conditional access in Microsoft Entra ID (formerly Azure Active Directory)
Support Microsoft 365 applications including Teams, Outlook, SharePoint, and OneDrive
Assist with MDM policy enforcement via Microsoft Intune or similar platforms
Manage on-premises Active Directory users, groups, and OUs using delegated access tools (ADManager Plus / AD360)
Apply Windows updates, patches, and software deployments via endpoint management platforms

Facility & Operational IT Support

Maintain IT equipment rooms, server closets, and infrastructure at the facility in a clean and organized state
Support label printers (Zebra ZPL), print servers, and print queue management
Coordinate with vendors and third-party service providers for hardware repairs, replacements, and on-site visits
Participate in new site readiness, system rollouts, and hardware refresh projects
Document procedures, configurations, and resolutions in the IT knowledge base

REQUIRED QUALIFICATIONS

2+ years of experience in an IT Service Desk, help desk, or desktop support role
Hands-on experience with firewall management and configuration (FortiGate, Palo Alto, SonicWall, or similar)
Working knowledge of managed network switches, VLANs, and wireless infrastructure troubleshooting
Proficiency with Microsoft Azure administration – virtual machines, resource groups, subscriptions
Experience with Microsoft Entra ID (Azure Active Directory) – user management, group policies, conditional access
Solid understanding of Active Directory – user provisioning, group management, OU structure
Experience with Windows 10/11 desktop support and imaging/deployment
Ability to work independently on-site with minimal supervision in a warehouse or distribution center environment
Strong verbal and written communication skills; able to convey technical information to non-technical users
Valid driver's license and reliable transportation

PREFERRED QUALIFICATIONS

Industry certifications: CompTIA A+, Network+, Security+; Microsoft SC-900, AZ-900, MS-900; or equivalent
Experience with MDM platforms such as ManageEngine Mobile Device Manager Plus, SOTI MobiControl, or Microsoft Intune
Familiarity with warehouse technology including Zebra mobile computers, handheld scanners, and voice-picking solutions (AccuSpeech, Vocollect)
Experience supporting WMS (Warehouse Management System) client software and barcode/label printing environments
Knowledge of FortiGate firewall policies, SD-WAN, and Aruba switch/VSX configurations
Exposure to structured cabling, rack and stack, and patch panel management
Experience with ITSM ticketing platforms (ServiceNow, Freshservice, Zoho Service Desk cloud, or similar)
Familiarity with ManageEngine AD360 or ADManager Plus for delegated AD administration

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

On-site position at a warehouse or distribution center facility;
May require walking warehouse floors to support devices, access points, and end-users across large facility spaces
Ability to lift up to 35 lbs for equipment handling and installation tasks
Exposure to warehouse conditions including ambient noise, temperature variation, and industrial equipment
Flexibility to work occasional evenings, weekends, or on-call rotations during peak operational periods or critical incidents

COMPENSATION & BENEFITS

Competitive salary commensurate with experience and qualifications
Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and company holidays
Professional development and certification reimbursement program
Company-issued equipment and tools

Notice to all applicants: ORS Nasco is a drug-free workplace. Alcohol and drug misuse poses a threat to the health and safety of ORS Nasco employees and to the security of the company's equipment and facilities. For these reasons, ORS Nasco is committed to the elimination of drug and alcohol use and misuse in the workplace. Employees may be subject to drug screening if safety concerns arise or if reasonable suspicion is warranted. Notice to third-party agencies: ORS Nasco does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruiting Agreement, ORS Nasco will not consider or agree to payment for any referral compensation or recruiter fees. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, ORS Nasco explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of ORS Nasco.

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