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Program Manager
Transgroup Express, LLC
Houston, TX · Elizabeth, NJ · SeaTac, WA · Atlanta, GA · Franklin Park, IL
- $100,000 to $120,000 USD / year
Scan Global Logistics is seeking an accomplished Program Manager to lead and grow strategic North American customer relationships, overseeing program performance, operational execution, and…
Added just now
WF
E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)
Whole Foods Market
Wall Township, NJ
- $21.55 to $35 USD / hour
…support productivity by reviewing forecasts and optimizing shift operations to meet customer order times, and lead process improvements by identifying bottlenecks and implementing…
Added just now
Seasonal Associate - Famous Footwear
Famous Footwear
GILLETTE, NJ
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
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House Manager-CS530203
ICL
New York, NY
The House Manager oversees day-to-day facility operations and assumes responsibility during the Director’s absence.
Added just now
PC
Claremont - General Manager
Philz Coffee
Claremont, CA
- $32.19 to $36.19 USD / hour
…strategic initiatives by focusing on culture, community, and operations at their location. With everything you do, you’ll embody our Philz Core Values: Obsess Over Customers & Team, In…
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Materials Coordinator
Loenbro
Aurora, CO
…warehousing, shipping, and logistics activities to support ongoing operations and project requirements. This role coordinates daily inbound and outbound deliveries, schedules transportation…
Added 1 min ago
Technical Program Manager
10Beauty
Burlington, MA
10Beauty is seeking a Program Manager to own the technically integrated schedule of the product that delivers a fully autonomous manicure experience and makes our deployment scalable.…
Added 1 min ago
DP
Accounting Specialist / Project Accountant
Davis Partnership Architects
Remote, United States
- $53,000 to $73,000 USD / year
…important role in supporting the firm's day-to-day accounting operations, with primary responsibilities in accounts payable, accounts receivable, project billing, and general accounting…
Added 1 min ago
Director of Sales Columbus Airport Marriott
Dreamscape Hospitality
Columbus, OH
Work with the General Manager and Corporate HR to manage the hotel sales team, ensuring staff are hired, trained, developed, and motivated. Handle performance reviews, disciplinary actions,…
Added 1 min ago
J
Selling and Service Assistant, Aspen
Join
Aspen, CO
- $26 to $28 USD / hour
…of the Pacific West Region. This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience…
Added 1 min ago
Business Development Manager, Northern New Jersey
Caesarstone
Remote, United States
In your role as a Business Development Manager for Caesarstone, your responsibilities will be centered around driving revenue growth and fostering strong relationships with key customers.…
Added 1 min ago
FRONT END/ASST DEPT LEADER
The Kroger Co.
McFarland, WI
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance…
Added 1 min ago
Director of Buildings and Grounds
School District of North Fond du Lac
North Fond du Lac, WI
…authorities and school administrators ∙ Assume responsibility for the development of short and long-range plans for the maintenance, replacement or purchasing of new buildings, grounds and…
Added 2 mins ago
CUSTOMER SVC/ASST DEPT LEADER
The Kroger Co.
West Jordan, UT
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance…
Added 2 mins ago
MA
Senior Branch Manager
Manufacturers and Traders Trust Co
Hanover, MD
- $98,500 to $164,100 USD / year
This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and leads team in the overall operations of the branch. Senior…
Added 2 mins ago
MA
Strategic Partnerships & Ventures Manager (Boston, MA)
Manufacturers and Traders Trust Co
Boston, MA
- $172,100 to $286,800 USD / year
The Manager, Strategic Partnerships & Ventures is responsible for identifying, cultivating, and managing relationships with fintechs, venture capital firms, technology providers, startups,…
Added 2 mins ago
FRONT OFFICE MANAGER - ROOMS
Twenty Four Seven Hotels
Corona, CA
Participate in the Manager on Duty program and remain actively involved in hotel operations
Added 3 mins ago
Manager, Data Operations
Liberty Mutual
Seattle, WA · Columbus, OH · Boston, MA · Portsmouth, NH · Plano, TX
Added 3 mins ago
Sr Client Solutions Manager
The Freeman Company
IL
The Senior Client Solutions Manager serves as a strategic partner and trusted advisor, responsible for leading the delivery and growth of medium-to-large-scale accounts. This role ensures…
Added 3 mins ago
Housing Program Manager
New Moms
Chicago, IL
…across housing locations, or work with the Parent Education Manager to support participant engagement in groups and house meetings. You’ll balance team leadership and program operations…
Added 3 mins ago
TS
General Manager
Tropical Smoothie Cafe
Delavan, WI
- $55,000 to $58,000 USD / year
Tropical Smoothie Cafe is seeking an experienced and high‑energy General Manager to lead daily operations, develop talent, and drive strong financial results. You will be the key leader…
Added 3 mins ago
TS
General Manager
Tropical Smoothie Cafe
Mundelein, IL
- $55,000 to $58,000 USD / year
Tropical Smoothie Cafe is seeking an experienced and high‑energy General Manager to lead daily operations, develop talent, and drive strong financial results. You will be the key leader…
Added 3 mins ago
TS
General Manager
Tropical Smoothie Cafe
Mequon, WI
- $55,000 to $58,000 USD / year
Tropical Smoothie Cafe is seeking an experienced and high‑energy General Manager to lead daily operations, develop talent, and drive strong financial results. You will be the key leader…
Added 3 mins ago
Solutions Design Manager
DHL
Westerville, OH
The Solution Design Manager role has a national salary range of $85,000- $150,000.
Added 3 mins ago
Marketing Manager
Pepper Construction
Indianapolis, IN
The marketing manager leads the development of proposals, presentations and marketing materials that support Pepper's growth in Indiana. Working closely with operations leaders, business…

Bution Holdco 2 LLC

IT Support Technician

Cincinnati, OH, United States

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Job details

Experience: 2+ years of experience in an IT Service Desk, help desk, or desktop support role
Posting language: English

Original job description

POSITION SUMMARY

We are seeking a skilled and motivated IT Service Desk Technician to join our on-site Information Technology team supporting warehouse and distribution center operations. This role is the primary point of contact for all end-user technology needs across the facility and requires a hands-on professional capable of delivering responsive, high-quality support in a fast-paced operational environment. This position is an on-site role located in Cincinnati, OH at 9901 Princeton-Glendale Road, Cincinnati, OH, 45246. The ideal candidate will bring proven experience in desktop support, network infrastructure, and Microsoft cloud technologies including Azure and Entra ID, combined with the ability to troubleshoot and resolve issues efficiently to minimize downtime and keep operations running smoothly.

KEY RESPONSIBILITIES

Service Desk & End-User Support

Serve as the first point of contact for all IT support requests via phone, email, ticketing system, and walk-up
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues for end users and warehouse associates
Provision, configure, and maintain desktop computers, laptops, mobile devices (including Zebra handhelds), printers, and peripherals
Manage and track equipment inventory, including issuance, return, and lifecycle documentation
Support voice-picking devices and warehouse management system (WMS) client software as needed
Escalate complex issues to senior IT staff or vendors with proper documentation

Network & Infrastructure Support

Assist with configuration, monitoring, and basic troubleshooting of firewall appliances (e.g., FortiGate) and network switches (e.g., Aruba, Cisco)
Support wireless access point (AP) management and Wi-Fi signal troubleshooting across warehouse floor environments
Perform VLAN awareness tasks and assist with network segmentation documentation
Coordinate with network engineers on infrastructure changes, upgrades, and site expansions
Monitor network alerts and assist with incident response for connectivity outages

Microsoft Technologies & Cloud Administration

Manage user identities, access policies, and conditional access in Microsoft Entra ID (formerly Azure Active Directory)
Support Microsoft 365 applications including Teams, Outlook, SharePoint, and OneDrive
Assist with MDM policy enforcement via Microsoft Intune or similar platforms
Manage on-premises Active Directory users, groups, and OUs using delegated access tools (ADManager Plus / AD360)
Apply Windows updates, patches, and software deployments via endpoint management platforms

Facility & Operational IT Support

Maintain IT equipment rooms, server closets, and infrastructure at the facility in a clean and organized state
Support label printers (Zebra ZPL), print servers, and print queue management
Coordinate with vendors and third-party service providers for hardware repairs, replacements, and on-site visits
Participate in new site readiness, system rollouts, and hardware refresh projects
Document procedures, configurations, and resolutions in the IT knowledge base

REQUIRED QUALIFICATIONS

2+ years of experience in an IT Service Desk, help desk, or desktop support role
Hands-on experience with firewall management and configuration (FortiGate, Palo Alto, SonicWall, or similar)
Working knowledge of managed network switches, VLANs, and wireless infrastructure troubleshooting
Proficiency with Microsoft Azure administration – virtual machines, resource groups, subscriptions
Experience with Microsoft Entra ID (Azure Active Directory) – user management, group policies, conditional access
Solid understanding of Active Directory – user provisioning, group management, OU structure
Experience with Windows 10/11 desktop support and imaging/deployment
Ability to work independently on-site with minimal supervision in a warehouse or distribution center environment
Strong verbal and written communication skills; able to convey technical information to non-technical users
Valid driver's license and reliable transportation

PREFERRED QUALIFICATIONS

Industry certifications: CompTIA A+, Network+, Security+; Microsoft SC-900, AZ-900, MS-900; or equivalent
Experience with MDM platforms such as ManageEngine Mobile Device Manager Plus, SOTI MobiControl, or Microsoft Intune
Familiarity with warehouse technology including Zebra mobile computers, handheld scanners, and voice-picking solutions (AccuSpeech, Vocollect)
Experience supporting WMS (Warehouse Management System) client software and barcode/label printing environments
Knowledge of FortiGate firewall policies, SD-WAN, and Aruba switch/VSX configurations
Exposure to structured cabling, rack and stack, and patch panel management
Experience with ITSM ticketing platforms (ServiceNow, Freshservice, Zoho Service Desk cloud, or similar)
Familiarity with ManageEngine AD360 or ADManager Plus for delegated AD administration

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

On-site position at a warehouse or distribution center facility;
May require walking warehouse floors to support devices, access points, and end-users across large facility spaces
Ability to lift up to 35 lbs for equipment handling and installation tasks
Exposure to warehouse conditions including ambient noise, temperature variation, and industrial equipment
Flexibility to work occasional evenings, weekends, or on-call rotations during peak operational periods or critical incidents

COMPENSATION & BENEFITS

Competitive salary commensurate with experience and qualifications
Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and company holidays
Professional development and certification reimbursement program
Company-issued equipment and tools

Notice to all applicants: ORS Nasco is a drug-free workplace. Alcohol and drug misuse poses a threat to the health and safety of ORS Nasco employees and to the security of the company's equipment and facilities. For these reasons, ORS Nasco is committed to the elimination of drug and alcohol use and misuse in the workplace. Employees may be subject to drug screening if safety concerns arise or if reasonable suspicion is warranted. Notice to third-party agencies: ORS Nasco does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruiting Agreement, ORS Nasco will not consider or agree to payment for any referral compensation or recruiter fees. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, ORS Nasco explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of ORS Nasco.

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