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MI
Civil Design Tech I
McMillen, Inc.
Boise, ID
- $24.9 to $34.24 USD / hour
Familiarity with Microsoft Office applications
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IS
Corporate Recruiter
Innovative Staff Solutions, Inc.
Orlando, FL
- $20 to $25 USD / hour
Proficiency in Microsoft Office and other business software applications.
Added 1 min ago
GIS Solution Engineer - Transportation
Esri
Charlotte, NC
2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
Added 1 min ago
GIS Solution Engineer - Transportation
Esri
Philadelphia, PA
2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
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Lead Server/Bartender
Discovery Village at Sarasota Bay - AL
Bradenton, FL
We only post jobs on our official careers site and accept applications through that platform. We do
Added 4 mins ago
Cyber Systems Exploitation Researcher
MIT Lincoln Laboratory
Lexington, MA
Added 4 mins ago
HM
Janitorial Area Manager - Janitorial Services
Harvard Maintenance, Inc
Halcottsville, NY
- $60,000 to $65,000 USD / year
Added 4 mins ago
Director of Nursing
Sylvania Health Care Center
Sylvania, OH
We only accept resumes and applications submitted directly through our Applicant Tracking System for posted positions. We do not accept unsolicited resumes from third-party agencies,…
Added 5 mins ago
Inventory Operations Specialist, Data Center Operations
Apple
Prineville, OR
…networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology…
Added 5 mins ago
CC
Service Center Representative
Covered California
CA
- $3,833 to $4,804 USD / month
…eligibility, and financial assistance; assists consumers with applications, renewals, and account updates; screens for Medi-Cal eligibility and makes referrals when appropriate; accurately…
Added 5 mins ago
DO
Education Programs Consultant
Department of Education
CA
- $8,237 to $10,310 USD / month
Electronic applications submitted through your CalCareer account are highly recommended.
Added 5 mins ago
Server PT
Discovery Village at Melbourne
Melbourne, FL
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking…
Added 5 mins ago
RF Engineer
Actalent
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…advanced RF systems, often for airborne and other mission-critical applications, in an environment that values innovation, technical rigor, and worklife…
Added 5 mins ago
Manufacturing Engineer
Actalent
Warren, MA
Support an aggressive production ramp-up for mission-critical U.S. Navy manufacturing programs, including submarine, aircraft-carrier, and destroyer applications.
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Nurse Manager - WH
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West Hollywood, CA
Added 6 mins ago
Sr. Robotics Engineer, kuka, ABB, and Fanuc, Biopharma (JP16096)
3 Key Consulting
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Added 6 mins ago
Facility Operations Supervisor
Clean Harbors
Bartow, FL
…requirements, operation of distillation equipment and scanning applications for waste…
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Receiving Chemist I
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PCP/Endo Business Specialist -Shreveport, LA
Shreveport
Proficiency in Excel, Word, Outlook, and database applications
Added 6 mins ago
MA
Financial Service Representative (Loan Officer) Bilingual Preferred
Mountain America Credit Union
Queen Creek, AZ
- $19 USD / hour
Originates loans by accepting, reviewing, and approving loan applications.
Added 7 mins ago
Infection Preventionist- Bayfront Hospital
Orlando Health
St. Petersburg, FL
…Knowledge in spreadsheet generation, graphics, and word processing…
Added 7 mins ago
Software Engineer-1
Coinbase
Remote, United States
Join the Money Movement team within the Developer product group and help build the infrastructure powering the future of global payments. CDP brings together payments, trading, wallets, and…
Added 7 mins ago
Engineer, Software II
Quest Diagnostics
Secaucus, NJ
Develop key product features and complex software solutions within existing large-scale enterprise applications and new strategic initiatives using preferred languages
Added 7 mins ago
Software Architect
PDI Technologies
Remote, United States
…insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore…
Added 7 mins ago
Assistant Director, Youth Residential Services
BBH Burrell Behavioral Health
Springfield, MO

Bution Holdco 2 LLC

IT Support Technician

Cincinnati, OH, United States

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Job details

Experience: 2+ years of experience in an IT Service Desk, help desk, or desktop support role
Posting language: English

Original job description

POSITION SUMMARY

We are seeking a skilled and motivated IT Service Desk Technician to join our on-site Information Technology team supporting warehouse and distribution center operations. This role is the primary point of contact for all end-user technology needs across the facility and requires a hands-on professional capable of delivering responsive, high-quality support in a fast-paced operational environment. This position is an on-site role located in Cincinnati, OH at 9901 Princeton-Glendale Road, Cincinnati, OH, 45246. The ideal candidate will bring proven experience in desktop support, network infrastructure, and Microsoft cloud technologies including Azure and Entra ID, combined with the ability to troubleshoot and resolve issues efficiently to minimize downtime and keep operations running smoothly.

KEY RESPONSIBILITIES

Service Desk & End-User Support

Serve as the first point of contact for all IT support requests via phone, email, ticketing system, and walk-up
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues for end users and warehouse associates
Provision, configure, and maintain desktop computers, laptops, mobile devices (including Zebra handhelds), printers, and peripherals
Manage and track equipment inventory, including issuance, return, and lifecycle documentation
Support voice-picking devices and warehouse management system (WMS) client software as needed
Escalate complex issues to senior IT staff or vendors with proper documentation

Network & Infrastructure Support

Assist with configuration, monitoring, and basic troubleshooting of firewall appliances (e.g., FortiGate) and network switches (e.g., Aruba, Cisco)
Support wireless access point (AP) management and Wi-Fi signal troubleshooting across warehouse floor environments
Perform VLAN awareness tasks and assist with network segmentation documentation
Coordinate with network engineers on infrastructure changes, upgrades, and site expansions
Monitor network alerts and assist with incident response for connectivity outages

Microsoft Technologies & Cloud Administration

Manage user identities, access policies, and conditional access in Microsoft Entra ID (formerly Azure Active Directory)
Support Microsoft 365 applications including Teams, Outlook, SharePoint, and OneDrive
Assist with MDM policy enforcement via Microsoft Intune or similar platforms
Manage on-premises Active Directory users, groups, and OUs using delegated access tools (ADManager Plus / AD360)
Apply Windows updates, patches, and software deployments via endpoint management platforms

Facility & Operational IT Support

Maintain IT equipment rooms, server closets, and infrastructure at the facility in a clean and organized state
Support label printers (Zebra ZPL), print servers, and print queue management
Coordinate with vendors and third-party service providers for hardware repairs, replacements, and on-site visits
Participate in new site readiness, system rollouts, and hardware refresh projects
Document procedures, configurations, and resolutions in the IT knowledge base

REQUIRED QUALIFICATIONS

2+ years of experience in an IT Service Desk, help desk, or desktop support role
Hands-on experience with firewall management and configuration (FortiGate, Palo Alto, SonicWall, or similar)
Working knowledge of managed network switches, VLANs, and wireless infrastructure troubleshooting
Proficiency with Microsoft Azure administration – virtual machines, resource groups, subscriptions
Experience with Microsoft Entra ID (Azure Active Directory) – user management, group policies, conditional access
Solid understanding of Active Directory – user provisioning, group management, OU structure
Experience with Windows 10/11 desktop support and imaging/deployment
Ability to work independently on-site with minimal supervision in a warehouse or distribution center environment
Strong verbal and written communication skills; able to convey technical information to non-technical users
Valid driver's license and reliable transportation

PREFERRED QUALIFICATIONS

Industry certifications: CompTIA A+, Network+, Security+; Microsoft SC-900, AZ-900, MS-900; or equivalent
Experience with MDM platforms such as ManageEngine Mobile Device Manager Plus, SOTI MobiControl, or Microsoft Intune
Familiarity with warehouse technology including Zebra mobile computers, handheld scanners, and voice-picking solutions (AccuSpeech, Vocollect)
Experience supporting WMS (Warehouse Management System) client software and barcode/label printing environments
Knowledge of FortiGate firewall policies, SD-WAN, and Aruba switch/VSX configurations
Exposure to structured cabling, rack and stack, and patch panel management
Experience with ITSM ticketing platforms (ServiceNow, Freshservice, Zoho Service Desk cloud, or similar)
Familiarity with ManageEngine AD360 or ADManager Plus for delegated AD administration

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

On-site position at a warehouse or distribution center facility;
May require walking warehouse floors to support devices, access points, and end-users across large facility spaces
Ability to lift up to 35 lbs for equipment handling and installation tasks
Exposure to warehouse conditions including ambient noise, temperature variation, and industrial equipment
Flexibility to work occasional evenings, weekends, or on-call rotations during peak operational periods or critical incidents

COMPENSATION & BENEFITS

Competitive salary commensurate with experience and qualifications
Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and company holidays
Professional development and certification reimbursement program
Company-issued equipment and tools

Notice to all applicants: ORS Nasco is a drug-free workplace. Alcohol and drug misuse poses a threat to the health and safety of ORS Nasco employees and to the security of the company's equipment and facilities. For these reasons, ORS Nasco is committed to the elimination of drug and alcohol use and misuse in the workplace. Employees may be subject to drug screening if safety concerns arise or if reasonable suspicion is warranted. Notice to third-party agencies: ORS Nasco does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruiting Agreement, ORS Nasco will not consider or agree to payment for any referral compensation or recruiter fees. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, ORS Nasco explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of ORS Nasco.

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