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Business Integra

Training Documentation Specialist

Austin, TX, United States

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Job details

Experience: Minimum of 6 years’ experience creating training materials and documents
Posting language: English
Posted: Mar 27, 2017

Original job description

Company Description Business Integra (BI) is an award-winning global provider of information technology (IT) services and solutions infused with leading-edge technologies; and has been recognized by Inc. magazine as one of the fastest growing 500 companies across both government and commercial sectors. Located just outside of our Nation’s Capital in suburban Maryland - BI provides end-to-end solutions in application development, consulting, and re-engineering across all major technologies. Our solutions and services help build enduring relationships with our clients.

Job Description

As a member of the team, you will provide training and create documentation to support several web based applications. You will also liaise with the clients, users and product development teams. An ability to quickly understand and master the complexities of our projects will be essential in this role.

Primary Job Duties

Create and update training documentation which includes training documents, Powerpoint and other supporting materials
Facilitate training for our Clients and End Users.
Conduct both in-person and web-based training events
Collaborate with Clients and developers to improve training offerings for various audiences and products
Develop an understanding of customer processes and standard operating procedures
Demonstrate responsiveness and sense of urgency in all customer interactions

Qualifications

Minimum of 6 years’ experience creating training materials and documents
Experience conducting training for software or web based applications
Strong writing and language skills.
Effective communication skills, including listening, writing, and speaking
Ability to lead training sessions with confidence
Strong time management skills and ability to effectively manage multiple priorities
Strong analytical, problem-solving, and interpersonal skills
Ability to work independently and integrate into a team environment
Previous experience within software/ web industry is preferred

Additional Information

Contact with me on Linkedin: https://www.linkedin.com/in/monucimage

Email:- Monu.kumar@biitservices. com

301-474-9600 *180 kindly Apply for this position and share your updated Resume if you are actively looking for a change.

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More about this job

Skills

Documentation
Provide training
Microsoft PowerPoint
Communication skills
Time management
Problem solving
Interpersonal skills
Work independently

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