Jobs in the United States

25+ jobs

Added 1 min ago
Project Manager
Metrea
Temecula, CA · Tampa, FL
We are seeking a Project Manager to serve as the primary execution partner supporting a strategic US customer. Embedded within the customer environment, this role is responsible for…
Added 6 mins ago
Business Management Operations III - (B3)
Applied Materials, Inc
Santa Clara, CA
Knowledge & skilled in project management is a plus
Added 7 mins ago
Strategic Partner Manager
RemoFirst
Remote, United States
…platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading…
Added 8 mins ago
G
Electrical Project Manager
GPAC
Vancouver, WA
- $95,000 to $130,000 USD / year
A well-established local electrical contractor is looking to add an experienced Electrical Project Manager to their team. The company has a strong backlog of local commercial and industrial…
Added 8 mins ago
G
Senior Electrical Project Manager
GPAC
Vancouver, WA
- $120,000 to $160,000 USD / year
A well-established local electrical contractor is looking to add an experienced Senior Electrical Project Manager to their team. The company has a strong backlog of local commercial and…
Added 9 mins ago
Associate Configuration Analyst/Configuration Analyst
CORP-Corporate Office
United States
Configuration Analysts plan and coordinate preparation of project documentation, such as engineering drawings, production specifications and schedules, and contract modifications, to ensure…
Added 9 mins ago
Senior Implementation Lead
Jobgether
Remote, United States
…as the primary point of contact for clients throughout the project lifecycle. In this role, you will translate business requirements into effective technology solutions while guiding…
Added 9 mins ago
J
Senior Construction Project Manager - SoCal
Jobgether
Remote, United States
- $120,000 to $160,000 USD / year
Implement best practices for project tracking, performance reporting, financial forecasting, and cost management.
Added 9 mins ago
Scientific Director - Oncology
Jobgether
Remote, United States
Excellent organizational and project management abilities, including managing priorities and delivery timelines.
Added 9 mins ago
Operations Technology Project Manager/Senior PM
Jobgether
Remote, United States
Take ownership of a diverse portfolio of Operations Technology (OT) and Energy Management Systems (EMS) projects supporting critical energy infrastructure. In this role, you will lead…
Added 9 mins ago
Membership Content Coordinator Contractor
Jobgether
Remote, United States
…value to the educator community. This role combines content management, instructional design, project coordination, and educational innovation within a collaborative edtech…
Added 9 mins ago
Manager, Assurance + Audit Quality
Jobgether
Remote, United States
…overseeing the continuous improvement of a firm's System of Quality Management (SoQM). Working within the Professional Standards Group, you will collaborate closely with assurance…
Added 11 mins ago
A
Head of Enterprise GTM
AfterQuery
San Francisco, CA
- $350,000 to $425,000 USD / year
Added 12 mins ago
IT Quality Senior Analyst - Assistant Vice President
Citibank, N.A.
United States
…and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of…
Added 14 mins ago
D
Direct Sales Account Manager - Hospitality & Senior Living Solutions
DSI
Urbandale, IA
- $60,000 to $80,000 USD / year
…numerous internal and external teams, including sales leadership, project management, marketing, engineering, implementation teams, providers, vendors, customers, and strategic partners.…
Added 14 mins ago
Project Coordinator IV - Sustainability
DVJ Consulting Engineers
Los Angeles, CA
The Project Coordinator IV – Sustainability provides project coordination, cost management, and financial controls support to the BuildLACCD Sustainability Strike Team throughout the…
Added 14 mins ago
Engineer IV - Electrical
DVJ Consulting Engineers
Los Angeles, CA
…engineering Subject Matter Expert (SME) supporting multiple Project Managers and initiatives across the Districtwide portfolio. The position is a shared technical resource and does not…
Added 18 mins ago
Market Manager, Project Management
Agoda
NY
…highly cross-functional role that combines commercial account management, regional operations, analytics, and strategic project…
Added 19 mins ago
Lead Combined Cycle Application Engineer (m/f/d)
GE Vernova
Schenectady, NY
Support the process in technical project risk management related to plant design & performance
Added 19 mins ago
Staff Technol, Machinist (2nd Shift)
Edwards Lifesciences LLC
UT
Ability to execute the fundamentals of project management
Added 19 mins ago
Staff Technol, Machinist (2nd Shift)
Edwards Lifesciences LLC
UT
Ability to execute the fundamentals of project management
Added 19 mins ago
Staff Technol, Machinist (2nd Shift)
Edwards Lifesciences LLC
UT
Ability to execute the fundamentals of project management
Added 19 mins ago
Staff Technol, Machinist (Weekend Shift)
Edwards Lifesciences LLC
UT
Ability to execute the fundamentals of project management
Added 20 mins ago
CO
Senior Engineer/Senior Project Manager
City of San Mateo
San Mateo, CA
- $149,364 to $194,916 USD / year
Senior Engineer/Senior Project Manager to join our Public Works Department!
Added 22 mins ago
Program Manager
RTX
United States
· Provide leadership, direction, and implementation management while working with US and international teams

Technical Support Specialist

Burns Engineering, Inc. · Ste 3110 Austin, TX, United States · 129 South Street Fourth Floor Boston, MA, United States · 300 North Continental Boulevard Suite 540 El Segundo, CA, United States · 44 West 28th Street 16th Floor New York, NY, United States · Suite 600 Philadelphia, PA, United States · Suite 205 Pittsburgh, PA, United States · Riverside, CA, United States · 80 M Street SE Suite 340 Washington, DC, United States

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Burns Engineering, Inc.

Technical Support Specialist

Ste 3110 Austin, TX, United States
129 South Street Fourth Floor Boston, MA, United States
300 North Continental Boulevard Suite 540 El Segundo, CA, United States
44 West 28th Street 16th Floor New York, NY, United States
Suite 600 Philadelphia, PA, United States
Suite 205 Pittsburgh, PA, United States
Riverside, CA, United States
80 M Street SE Suite 340 Washington, DC, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About Burns:

Burns Engineering provides professional engineering design and project management services for transportation, facilities, and infrastructure projects. We help our clients attain their strategic goals and initiatives through successful large-scale infrastructure projects. Burns’ full-service capabilities include mechanical, electrical, civil, structural, transportation, and energy consulting engineering.

Recently voted a Top Workplace by Philly.com, we credit our strength as an organization to our talented, driven, vibrant team. Burns is an ENR Top 500 Firm, and has been named an MEP Giant by Consulting-Specifying Engineer Magazine, as well as a Hot Firm by Zweig. We are industry experts, proven leaders, innovative thinkers, and team players. We put our clients’ successes and best interests first, because their success is our success. We have fun at work because we love making a difference in the world. We are looking for high-energy, bright, collaborative individuals who want the opportunity to “write their own story” with us.

We are currently seeking a Technical Support Specialist to join our Information Technology team.

Position Summary:

The Technical Support Specialist is responsible for ensuring that the support services provisioned to each of Burns Engineering’s users is well-managed and effective. These services include coordination of help desk support vendor, technical support case resolution (all levels), systems maintenance (“operations”), project management, system security, and network management.

The Technical Support Specialist facilitates the development of subject matter expertise by managing the entire landscape of technology partners to bring solutions and efficiencies to the IT department with the goal of providing the utmost in customer support and service. The responsibility of the Technical Support Specialist is to ensure that the vendor ecosystem effectively integrates to form one focused and effective “service bus” to create a seamless and superior user experience.

Essential Duties/Responsibilities:

Support Coordination: The Technical Support Specialist shall possess strong customer service skills, detailed task management and resource planning skills, and an unrelenting passion to ensure that the user’s expectations have been fulfilled. Knowledge of the methods and tools used to manage support requests, and a disciplined commitment to continually improve these methods and tools are required.

Customer Service: The Technical Support Specialist shall possess strong customer service skills. The management of the vendor landscape to bring to bear solutions for our internal users to bring about a positive result is the main responsibility. Working with the user to maintain productivity through the process can be challenging at times. An empathetic and professional demeanor is required

The Technical Support Specialist shall oversee and ensure the operational care of Partner-specific information systems and services. This includes:

Maintaining the comprehensive list of technology systems and services
Monitoring and reporting for all service level agreements
Overseeing the installation of patches and updates
Ensuring the adherence to change control procedures
Overseeing the maintenance of as-built documentation
Ensuring security standards are developed and maintained
Maintaining the accuracy of the property subscription inventory
Maintaining a current digital information asset inventory
Verifying the alignment of the backup sets to the recovery requirements
Ensuring the daily backups occur as planned.
Institute protocols for the use of IT across departments and projects
Provide advice on the most suitable IT choices
Provide technical support or training for systems and networks
Act as link between end users and higher level support
Install and configure software and hardware (printers, network cards etc.)
Monitor system and network performance
Perform troubleshooting, repairs and data restoration
Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules
Collaborate with other professionals to maintain standards and functionality
Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors.
Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the media best suited to their requirements.
Partner with key staff members to create strategic business plans for new solutions for internal and external clients.

Key Requirements:

Previous Customer Service experience
Proven experience as IT specialist or similar role (HelpDesk etc)
Experience in network management and help desk support is appreciated
Solid knowledge of IT systems and applications
Understanding of TCP/IP protocols and LAN/WAN configuration
Ability to troubleshoot and repair issues
Strong communication and interpersonal skills
Great attention to detail
Excellent organizational and coordination abilities
Degree in information technology, computer science, or requisite experience is preferred
Candidate must possess strong personal time management skills. He or she must be able to manage the incoming flow of requests, as well as the already “active” case management responsibilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

California Privacy Notice: If you are a California resident, please review our California Applicant Privacy Notice to learn how we collect, use, and disclose personal information during the recruiting process: click here

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More about this job

Skills

Technical support
Project management
Network administration
Customer service
Manage schedule of tasks
Reporting
Documentation
Security regulations
Troubleshoot
Computer technology
LAN
WAN
Communication skills
Interpersonal skills
Attention to detail
Computer science
Time management
Case management

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