Jobs in the United States

25+ jobs

Save this search

Added just now
Industrial Engineer III
Jabil Inc.
Memphis, TN
Join Jabil's manufacturing operations team, driving process excellence, operational efficiency, and continuous improvement across production environments. This role supports new product…
Added just now
Test Engineer IV
Jabil Inc.
Memphis, TN · Byhalia, MS
The Test Engineer IV serves as a senior technical leader within the test engineering organization, supporting electronic manufacturing operations through the design, development,…
Added 2 mins ago
NA
Senior Engineer, NROC Rotating Equipment
Nutrien Ag Solutions
Loveland, CO
- $127,837 to $149,000 USD / year
…issues with rotating equipment, including long-term equipment performance degradation and early warning detection, as well as develop strategies for rotating equipment optimization. Model…
Added 2 mins ago
Team Lead IV-2nd Shift
MED Medtronic Inc
Brooklyn Center, MN
…support electrical connection, sealing, and overall device performance. They play an important role in helping ensure reliable function in Medtronic…
Added 2 mins ago
Presales Solution Engineer - Edge AI
HP
All Cities, CO · All Cities, IL
Develop solution architectures that account for performance, scalability, manageability, security, reliability, cost, and operational requirements.
Added 3 mins ago
Physical Security Engineer (Remote)
DataBank
Dallas, TX
…help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank…
Added 3 mins ago
Plant Systems Engineer
Avient
Greenville, NC
The Production Systems Engineer will serve as a liaison for all plant application computing requirements for Avient Protective Materials. Support the workstation hardware, software, and…
Added 4 mins ago
Principal Structural Bridge Engineer
RS&H
Denver, CO
RS&H is currently seeking a Principal Structural Bridge Engineer to join our team in Denver, Colorado!
Added 4 mins ago
Operations Analyst
Celsius
Boca Raton, FL
And we’re on our way to building something bigger: a category where energy isn’t just consumed, it’s lived - where performance meets personality, brand becomes community, and every can…
Added 4 mins ago
Performance/Simulation/Application Engineer
Mossville, IL
The Large Power System Division currently seeking a Catalyst Performance/Simulation/Application Engineer who will support the development and application of aftertreatment systems through…
Added 4 mins ago
Network Engineering Manager
IREN
Remote, United States
…team: around 10-20 engineers who design, build and run the high-performance networks behind our AI data centers. You will be accountable for what the team delivers across our US sites and…
Added 4 mins ago
Technical Support Engineer
NetApp
Durham
Technical Support Engineer 4 / Escalation Engineer with Ontap, DP, NAS, SAN, Performance expertise in Storage Industry.
Added 5 mins ago
Hardware Signal Integrity Intern, MS - Summer 2027
MSI - (Marvell Semiconductor Inc.) US
Santa Clara, CA
…controller ASIC’s with Marvell DSP’s. These components are made operational with a highly functional embedded firmware. The team is responsible for design, verification, and validation of…
Added 5 mins ago
Satellite Electrical Power and Harness Systems Engineer (Associate, Experienced, or Lead)
The Boeing Company
El Segundo, CA
…definition, design, build, integration, testing, and demonstration in operational…
Added 5 mins ago
Associate Electrical & Test Engineer
The Boeing Company
Huntsville, AL
Join Boeing Defense, Space & Security (BDS) in Huntsville, AL, as an Associate Electrical & Test Engineer on our Electrical Engineering Capability Team, where innovation meets impact! You…
Added 5 mins ago
Manufacturing Systems and Simulation MP&P Engineer
The Boeing Company
North Charleston, SC
Collaborate proactively with customers, stakeholders, and peers to understand operational and performance expectations
Added 5 mins ago
MQ-25 Vehicle Management System (VMS) Software Lead Engineer
The Boeing Company
Hazelwood, MO
The Boeing Company is looking for a MQ-25 Vehicle Management System (VMS) Software Lead Engineer to join the MQ-25 Vehicle Systems Software program in Hazelwood, MO. This position will…
Added 6 mins ago
A
Field Engineer - Substation Commissioning/Testing
Actalent
Mission, TX
- $55 to $72 USD / hour
Support reliability and redundancy initiatives designed to improve transmission system performance and operational resilience.
Added 8 mins ago
Quality Assurance Engineer
Steele Solutions
Milwaukee, WI
…continuous improvement. We are seeking a Quality Assurance Engineer to help drive quality initiatives, improve processes, and ensure customer satisfaction across our manufacturing…
Added 10 mins ago
Project Manager I -Natural Gas Transmission & Facilities
ENTRUST Solutions Group
Cedar Rapids, IA
…multidisciplinary engineering teams, manage project financial performance, maintain strong client relationships, and ensure successful project delivery from initial planning and design…
Added 10 mins ago
Information System Security Engineer
Castelion Corporation
Torrance, CA · Torance, CA
The Information System Security Engineer (ISSE) at Castelion is responsible for translating security requirements into tested controls for classified information systems. In this role, you…
Added 10 mins ago
Principal Network Systems Engineer- Active Secret (Onsite)
Collins Aerospace
Cedar Rapids, IA
Applied Research & Technology (ART) is seeking an experienced Principal Network Systems Engineer with a background in government networks and data flows to lead the integration, testing,…
Added 10 mins ago
ZC
Senior Data Engineer
Zip Co Limited
United States
- $134,000 to $180,000 USD / year
Drive data platform reliability, performance, and engineering excellence while influencing architecture and mentoring other engineers.
Added 11 mins ago
AB
Project Engineer III
Avid Bioservices
Costa Mesa, CA
- $92,800 to $116,000 USD / year
The Project Engineer III supports the successful delivery of capital and facility projects in a cGMP environment from initiation and scoping through execution and closeout. The role…
Added 11 mins ago
Senior Machine Learning Engineer
Checkr
Denver, CO · San Francisco, CA
We’re hiring an ML Engineer (P3) to build and ship the AI systems that power Checkr’s core products. This role sits on the ML team inside Checkr’s Data & ML organization within Engineering.

Burns Engineering, Inc.

Technical Support Specialist

Suite 600 Philadelphia, PA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About Burns:

Burns Engineering provides professional engineering design and project management services for transportation, facilities, and infrastructure projects. We help our clients attain their strategic goals and initiatives through successful large-scale infrastructure projects. Burns’ full-service capabilities include mechanical, electrical, civil, structural, transportation, and energy consulting engineering.

Recently voted a Top Workplace by Philly.com, we credit our strength as an organization to our talented, driven, vibrant team. Burns is an ENR Top 500 Firm, and has been named an MEP Giant by Consulting-Specifying Engineer Magazine, as well as a Hot Firm by Zweig. We are industry experts, proven leaders, innovative thinkers, and team players. We put our clients’ successes and best interests first, because their success is our success. We have fun at work because we love making a difference in the world. We are looking for high-energy, bright, collaborative individuals who want the opportunity to “write their own story” with us.

We are currently seeking a Technical Support Specialist to join our Information Technology team at our headquarters in Philadelphia, Pa

Position Summary:

The Technical Support Specialist is responsible for ensuring that the support services provisioned to each of Burns Engineering’s users is well-managed and effective. These services include coordination of help desk support vendor, technical support case resolution (all levels), systems maintenance (“operations”), project management, system security, and network management.

The Technical Support Specialist facilitates the development of subject matter expertise by managing the entire landscape of technology partners to bring solutions and efficiencies to the IT department with the goal of providing the utmost in customer support and service. The responsibility of the Technical Support Specialist is to ensure that the vendor ecosystem effectively integrates to form one focused and effective “service bus” to create a seamless and superior user experience.

Essential Duties/Responsibilities:

Support Coordination: The Technical Support Specialist shall possess strong customer service skills, detailed task management and resource planning skills, and an unrelenting passion to ensure that the user’s expectations have been fulfilled. Knowledge of the methods and tools used to manage support requests, and a disciplined commitment to continually improve these methods and tools are required.

Customer Service: The Technical Support Specialist shall possess strong customer service skills. The management of the vendor landscape to bring to bear solutions for our internal users to bring about a positive result is the main responsibility. Working with the user to maintain productivity through the process can be challenging at times. An empathetic and professional demeanor is required

The Technical Support Specialist shall oversee and ensure the operational care of Partner-specific information systems and services. This includes:

Maintaining the comprehensive list of technology systems and services
Monitoring and reporting for all service level agreements
Overseeing the installation of patches and updates
Ensuring the adherence to change control procedures
Overseeing the maintenance of as-built documentation
Ensuring security standards are developed and maintained
Maintaining the accuracy of the property subscription inventory
Maintaining a current digital information asset inventory
Verifying the alignment of the backup sets to the recovery requirements
Ensuring the daily backups occur as planned.
Institute protocols for the use of IT across departments and projects
Provide advice on the most suitable IT choices
Provide technical support or training for systems and networks
Act as link between end users and higher level support
Install and configure software and hardware (printers, network cards etc.)
Monitor system and network performance
Perform troubleshooting, repairs and data restoration
Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules
Collaborate with other professionals to maintain standards and functionality
Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors.
Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the media best suited to their requirements.
Partner with key staff members to create strategic business plans for new solutions for internal and external clients.

Key Requirements:

Previous Customer Service experience
Proven experience as IT specialist or similar role (HelpDesk etc)
Experience in network management and help desk support is appreciated
Solid knowledge of IT systems and applications
Understanding of TCP/IP protocols and LAN/WAN configuration
Ability to troubleshoot and repair issues
Strong communication and interpersonal skills
Great attention to detail
Excellent organizational and coordination abilities
Degree in information technology, computer science, or requisite experience is preferred
Candidate must possess strong personal time management skills. He or she must be able to manage the incoming flow of requests, as well as the already “active” case management responsibilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

California Privacy Notice: If you are a California resident, please review our California Applicant Privacy Notice to learn how we collect, use, and disclose personal information during the recruiting process: click here

Apply About employer

Report this job