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Burlington

Retail Front End Supervisor - Full-Time

GRAND RAPIDS, MI, United States

$15.73 to $17.73 USD / hour · Full-time

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Job details

Pay: $15.73 to $17.73 USD / hour
Job type: Full-time
Experience: At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
Posting language: English
Posted: Nov 5, 2026

Original job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor!

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

At Burlington, we live by our Core Values:

Drive Results
Trust & Respect Each Other
Build Teams & Partnerships

Burlington Benefits:

Growth Opportunities
Competitive Pay
Flexible Hours
15-30% Associate Discount
Medical, Dental, and Vision Coverage
Employee Assistance Program
Life and Disability Insurance
Paid Time Off
Paid Holidays
401 (k)

Key Responsibilities:

Supervise all store functions and associates while in the role of Manager on Duty
Maximize sales results through training, developing, and coaching of direct reports
Promote safety for both our customers and associates by adhering to company guidelines
Cultivate a diverse culture based on teamwork and collaboration
Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
Reinforce our company Asset Protection strategies to eliminate shortage
Assist in recruiting, interviewing, and onboarding new associates
Participate in weekly workload planning meetings
Drives Community Relations participation through company programs and partnerships
Coordinate meal and break periods and monitors schedule adherence

Requirements:

At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
Strong interpersonal skills with a positive and engaging attitude
Ability to work a full-time schedule including nights, weekends and holidays as required
Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

At Burlington we’re opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $15.73 per hour - $17.73 per hour

Location 00483 - Grand Rapids

Posting Number P1-1077354-12

Address 3800 28th Street South East

Zip Code 49512

Position Type Regular Full-Time

Career Site Category Store Associate

Position Category Retail Store

Base Pay $15.73 - $17.73 per hour

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More about this job

Skills

Merchandising
Customer service
Retail operations
Interpersonal skills
Weigh merchandise
Training and development

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