Jobs in the United States

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Added 25 mins ago
WS
(USA) Overnight Stocking Coach
Wal-Mart Stores East, LP
PA
- $65,000 to $100,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 35 mins ago
Holiday Customer Service
Lands' End
Middleton, WI
Ability to adhere to Lands’ End Attendance program. For hourly full-time positions: Must be able to work a 40-hour work week and be available for overtime as business needs arise (e.g. peak…
Added 36 mins ago
W
General Merchandise Team Associate
Walmart
HOOD RIVER, OR
- $16 to $29 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 36 mins ago
W
General Merchandise Team Associate
Walmart
REDMOND, OR
- $18 to $31 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 36 mins ago
S
Warehouse Material Handler Full Time 1st Shift
Staples
Portland, OR
- $22.5 USD / hour
- Full-time
If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.
Added 41 mins ago
IS
Retail Sales Associate - Part Time
International Shoppes LLC
Honolulu, HI
- Part-time
Applicants must be able to work: Evening shifts and on Fridays, Saturdays, Sundays · Must have a love for fashion and trends
Added 46 mins ago
KM
Warehouse Associate - Receiving 2nd Shift
King Memory Inc
Columbus, OH
- $14.5 to $16.5 USD / hour
King Memory Inc is looking for a dependable and detail-oriented Warehouse Associate to join our Receiving team on 2nd shift in Columbus, OH. This is a great opportunity to be part of a…
Added 47 mins ago
Assistant General Manager - Starbucks - Dulles International Airport
Paradies Lagardere Default
Windsor Locks, CT
Must have a passion for the guest
Added 57 mins ago
B
Retail Sales Leader
Bonobos
Boulder, CO
- $24 to $32 USD / hour
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
Added 59 mins ago
W
Asset Protection Associate
Walmart
POUNDING MILL, VA
- $17 to $30 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 59 mins ago
W
Home Team Associate
Walmart
FRONT ROYAL, VA
- $14 to $27 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 hour ago
Retail Print Specialist
Staples
Lynchburg, VA
Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
Added 1 hour ago
B&
Retail Store Associate
Barnes & Noble Education
LYNCHBURG, VA
- $13 USD / hour
The Campus Store Team Member is an important part of our vibrant hub of college life and learning. Through exceptional customer service and operational excellence, our team members create…
Added 1 hour ago
B&
Retail Store Associate - Temp - NOVA Alexandria Campus
Barnes & Noble Education
ALEXANDRIA, VA
- $13 USD / hour
The Campus Store Team Member is an important part of our vibrant hub of college life and learning. Through exceptional customer service and operational excellence, our team members create…
Added 1 hour ago
Warehouse Associate
ManpowerGroup
Richmond, VA
Shift: Tuesday - Saturday 5:00AM start time (Roadie morning shift) / Monday - Friday 7:30AM start time (LMH)
Added 1 hour ago
B
Customer Experience Lead - Full Time
Burlington
RICHMOND, VA
- $14.5 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes…
Added 1 hour ago
W
(USA) Freight Flow Associate
Walmart
RICHMOND, VA
- $19 to $27 USD / hour
…guidelines by safely picking up moving placing and positioning merchandise pallets Completes work assignments and priorities by using policies data and resources collaborating with managers…
Added 1 hour ago
W
General Merchandise Team Associate
Walmart
MIDVALE, UT
- $15 to $28 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 hour ago
B
Seasonal Retail Stocking Associate - Part Time
Burlington
West Jordan, UT
- $14.5 USD / hour
- Part-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes…
Added 1 hour ago
W
General Merchandise Team Associate
Walmart
IDABEL, OK
- $15 to $28 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 hour ago
Retail Sales Associate
Staples
Ada, OK
Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
Added 1 hour ago
B
Seasonal Retail Sales Associate - Part Time
Burlington
Shawnee, OK
- $12.5 USD / hour
- Part-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes…
Added 1 hour ago
W
(USA) Produce Lead
Walmart
TULSA, OK
- $21 to $29 USD / hour
…adhering to policies and being an advocate for the member the associate and the company Works collaboratively with other team leaders to ensure the total club is meeting the members…
Added 1 hour ago
XT
Retail Associate - Oasis at Death Valley
Xanterra Travel Collection
Death Valley, CA
- $17.2 USD / hour
Must have a valid driver’s license and a clean driving record · Must possess or obtain a California Food Handler’s Card within 30 days of hire
Added 2 hours ago
Store Associate
Sherwin-Williams
Marietta, GA
Must have a valid, unrestricted Driver’s License

Burlington

Customer Experience Lead - Full Time

RICHMOND, VA, United States

$14.5 USD / hour · Full-time

Apply on usnlx.com About employer

Applications open in a new tab.

Job details

Pay: $14.5 USD / hour
Job type: Full-time
Posting language: English
Posted: Nov 13, 2026

Original job description

If you want an exciting job with one of the largest off-price retailers in the nation, join the Burlington Stores team as a Full-Time Customer Experience Lead !

Overview:

As a Customer Experience Lead, you’ll play a key role in delivering a positive and engaging shopping experience for our customers. You’ll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our customers.

This is a hands-on leadership role where you’ll work closely with store leadership to keep operations running smoothly while modeling Burlington’s core values and customer-first mindset.

What You’ll Do

Lead by example to deliver excellent customer service across the store
Support and coordinate daily front-end operations, including checkout flow and line management
Direct associates during your shift, adjusting priorities to meet business needs
Ensure fast, friendly, and accurate transactions (sales, returns, exchanges, etc.)
Help resolve customer concerns and escalate issues when needed
Ensure workload tasks, recovery, and merchandising standards are completed
Perform opening and/or closing duties as assigned
Support proper scheduling of breaks and front-end coverage
Troubleshoot routine register or transaction issues to minimize service disruptions
Partner with store leadership to identify and address service or execution opportunities
Assist with merchandise flow and maintain organization in stock and support areas
Reinforce company policies, safety standards, and operational procedures

What We’re Looking For

A strong customer service mindset with a passion for helping others
Ability to lead, coach, and motivate associates in a fast-paced environment
Strong communication and problem-solving skills
Ability to stay organized and adjust priorities quickly
Team-oriented with the ability to build positive working relationships
Attention to detail and commitment to operational accuracy
Flexibility to work a schedule that includes nights, weekends, and holidays

Experience:

1+ years of retail experience preferred (off-price, big box, or specialty retail environments are a plus)

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $14.50 per hour - $14.50 per hour

Location 01874 - Richmond

Posting Number P1-6248865-5

Address 8151-B Brook Road

Zip Code 23227

Position Type Regular Full-Time

Career Site Category Store Associate

Position Category Retail Store

Base Pay $14.50 - $14.50 per hour

Apply on usnlx.com About employer

More about this job

Skills

Customer experience
Customer service
Sales
Merchandising
Scheduling
Troubleshoot
Communication skills
Problem solving
Adjust priorities
Attention to detail

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Work requirements

Jobs in the United States