Overnight Front Desk Agent

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1430327 What Youll Do: As the first face guests see, youll deliver exceptional hospitality while keeping operations running smoothly: * Greet and register arriving guests, creating a welcoming and memorable first impression * Handle check-ins, check-outs, reservations, and room assignments with accuracy * Provide knowledgeable recommendations about resort amenities, activities, and services * Answer questions, resolve concerns, and turn challenges into positive guest experiences * Prepare welcome packets and coordinate details for individual and group arrivals * Process payments, balance transactions, and maintain billing accuracy * Collaborate with multiple departments to ensure seamless guest experiences * Maintain a clean, organized, and professional front desk and lobby environment