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For 50 years, Buckelew Programs has been committed to the mission of providing mental health and addiction services that promote recovery, resilience and hope. The agency provides numerous essential community services throughout Marin, Sonoma and Napa counties ranging from supported housing and job training for people with mental illness to outpatient psychotherapy and other support for children, adults and families, as well as residential detoxification services, and a regional suicide prevention program and crisis hotline. The Support Service Worker supports the program in areas of detox counselor assistance, data entry and clerical tasks, cleaning of the facility/maintenance, inventory of client food, and facility needs/supplies, and organizing and maintaining historical files.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Enter data into systems insuring the accuracy of data entered into those systems in accordance with predetermined protocols. Provide other clerical support as directed including photocopying, compiling packets, etc.
- Cleaning duties such as washing dishes, vacuuming, moping, washing clothes and linens, and cleaning bathrooms, and ensuring the safety of the facility.
- Maintain an accurate inventory of client food, supplies and other facility needs.
- Organize and maintain historical files in accordance with required retention standards.
- Monitor client status in and out of facility. Report any concerns to supervisor or Detox Counselor on shift.
- Be aware of facilities needs and report maintenance problems to supervisor.
- Maintain good boundaries and exercise confidentiality concerning clients.
- Participate in staff training and all staff meetings.
- Maintain structure of the facility and understand the mission of the program and always work towards it.
QUALIFICATIONS:
Education & Experience: Minimum of a High School Diploma required. Must have proficient written and verbal communication skills. Experience in data entry and basic clerical functions of not less than one year. Recent and/or relevant experience working with the population of the mentally disabled and/or dual-diagnosed population is preferred. Have proven knowledge and understanding of AA/NA Twelve-Step programs and resources. Certification as an Alcohol and Drug Counselor or currently in the process of obtaining the Certification (CAARH or other training approved by The State Department of Alcohol/Drug Programs) a plus.
Skills & Abilities: Computer literate with data entry skills at an intermediate level. Type 45 WPM, accurately. Ability to relate well with others, to balance many tasks and responsibilities simultaneously, to be empathic, warm, firm and supportive with clients. Possess and use good written and verbal communication skills. Possess a willingness and desire to learn and grow within this position and the program. Understand and know how to work as a team player. First Aid/CPR training/certification preferred. Valid California driver’s license with an insurable driving record preferred. Have at least two years continuous sobriety, if in recovery. Flexible schedule required.
Physical Requirements: Capable of the following intermittent activities: stretching, bending, kneeling, twisting, squatting, reaching above and below the shoulder, pushing, pulling, grasping and lifting up to 40 pounds. Capable of the following extended activities: walking, driving, writing, standing, hearing and sitting. Vision requirements: Ability to see information in print and/or electronically. Applicants are required to complete and clear a TB test as required by Department of Alcohol and Drug Programs.
AA/EOE
4pm to 12am 40 hrs. per week