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Senior Technical Program Manager, AI Content Capabilities
Microsoft
WA · NY · GA · Redmond, WA · Atlanta, GA · Redmond · New York · Atlanta
- $119,800 to $261,000 USD / year
We are looking for a Senior Technical Program Manager, AI Content Capabilities to lead that shift as part of our Marketing Technology organization, building AI-powered products and reusable…
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Senior Partner Development Manager - ISV, Americas
Microsoft
United States
- $107,600 to $205,600 USD / year
The Senior Partner Development Manager (PDM) for the Americas Independent Software Vendor (ISV) team, is an important contributor to Microsoft's partner engagement strategy as part of the…
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Content Program Manager - Customer Knowledge Experience
Microsoft
United States
- $142,800 to $304,200 USD / year
…human and AI-assisted support experiences. As a Content Program Manager - Customer Knowledge Experience, you will lead people and programs that improve customer-facing content, strengthen…
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Senior Product Marketing Manager, Security
Microsoft
WA · NY · CA · GA · Redmond, WA · Mountain View, CA · Atlanta, GA · Redmond · New York · Mountain View · Atlanta
- $106,400 to $222,600 USD / year
Microsoft Security is seeking a Senior Product Marketing Manager to develop and lead its Chief Information Security Officer audience strategy. This role focuses on understanding the…
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Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager to drive the engineering and operational programs that enable CyberShield. You will partner with red team operators, security…
Added just now
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Business Program Manager - Chief of Staff Office
Microsoft
NC · ND · TX · WA · GA · Charlotte, NC · Fargo, ND · Irving, TX · Redmond, WA · Atlanta, GA · Charlotte · Fargo · Irving · Redmond · Atlanta
- $97,600 to $206,400 USD / year
The Business Program Manager - Chief of Staff Office will support the planning and execution of strategic programs and initiatives that improve how the team operates and delivers business…
Added just now
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Principal Product Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Product Manager to lead the user experience strategy for Microsoft's internal capacity intelligence and decision platform. You will define how planners,…
Added 1 min ago
Mgr- Physician Practice
Northern Light Health
Presque Isle, ME
The Medical Group Practice Manager is responsible for all day-to-day activities of a busy, fast-paced ambulatory practice. Working with the team, the highly competent leader manages…
Added 1 min ago
Marketing Technology Product Owner - Salesforce Loyalty & Offer Management
TD Bank
Portland, ME
…to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile…
Added 1 min ago
Medical Assistant
Northern Light Health
Portland, ME
This position reports directly to either the Regional Operations Manager or Clinic Supervisor and works in conjunction with the Clinical Educator. The Medical Assistant provides day-to-day…
Added 1 min ago
M
Customer and Partner Engagement Manager
Microsoft
ON, CA
- $128,000 to $222,400 CAD / year
Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience
Added 1 min ago
Manager, Software Engineering, SalesForce
Cardinal Health
Augusta, ME
Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to maximize performance and suitability for…
Added 1 min ago
Audiologist - Remote
GN Hearing
Augusta, ME
…forward-thinking Remote Audiologist to work closely with the operations and customer experience team to provide best in class service to Jabra Hearing clients. This position reports…
Added 1 min ago
Field Sales Manager
Arrow Electronics
Augusta, ME
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 1 min ago
O
Senior Manager, Data Center Support Services - Onsite in Anthony, NM
Oracle
Augusta, ME
- $108,300 to $264,100 USD / year
Data Center day to day support operations in 7/24 mission critical environment
Added 1 min ago
Field Access Manager - New Orleans
Merck
Augusta, ME
The Field Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will work…
Added 1 min ago
O
Project Senior Consultant
Oracle
Augusta, ME
- $28.41 to $56.83 USD / hour
…utility business transformation - from cost control, asset operations to the customer experience to support business driven outcomes. These proven, innovative solutions enable today's…
Added 1 min ago
Senior Manager, Security Operations Center
Rubrik
Augusta, ME
Rubrik is hiring a Senior Manager to lead our Security Operations Center, including our FedRAMP-authorized environment. Incident response sits at the core of what the SOC does, alongside…
Added 1 min ago
Audiologist - Remote
GN Hearing
Augusta, ME
…forward-thinking Remote Audiologist to work closely with the operations and customer experience team to provide best in class service to Jabra Hearing clients. This position reports…
Added 1 min ago
Senior Manager, Platform Continuity
Datavant
Augusta, ME
We're seeking an Engineering Manager to lead Platform Continuity, a newly formed team within Cloud Platform Engineering that serves as the operational backbone of our multi-cloud…
Added 1 min ago
Integrations Program Manager
Meta
Augusta, ME
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 1 min ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Augusta, ME
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 1 min ago
C
Regional Maintenance Manager
CBRE
Augusta, ME
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 1 min ago
Buyer I or II
Intermountain Health
Augusta, ME
…purchasing service and solve problems related to the procure to pay process. Responsible for procurement for moderate-to-high-dollar/risk purchases, which includes consignment, storerooms,…
Added 1 min ago
Pharmacy Technician Refill Authorization
Intermountain Health
Augusta, ME
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.

BSC

Sr. Manager, Program and Project Management (Network Strategy)

Long Beach, CA, United States
CA, United States
El Dorado Hills, CA, United States
Lodi, CA, United States
Oakland, CA, United States
Rancho Cordova, CA, United States
San Diego, CA, United States
Woodland Hills, CA, United States

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Job details

Experience: Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree.
Posting language: English
Posted: Nov 3, 2026

Original job description

Your Role The Network Strategy and Provider Performance team leads the design, implementation, governance, and continuous improvement of strategies, capabilities, and operating models that improve provider performance, quality, affordability, operational effectiveness, and provider experience across Blue Shield of California. The SR Manager, Program Management reports to the Director, Network Strategy and is responsible for leading the operational readiness, performance management, and governance of continuous improvement capabilities that support enterprise and provider-facing initiatives. This role serves as a key connector between strategy and execution, partnering across Healthcare Quality & Affordability, Markets, Network Management, Finance, Analytics, Digital, Technology, and provider organizations to ensure initiatives are aligned, measurable, operationally sustainable, and capable of achieving desired business outcomes. The Sr. Manager develops and oversees operating model capabilities that improve transparency, accountability, readiness, performance monitoring, issue escalation, benefit realization, and cross-functional decision making. This leader proactively identifies risks and opportunities, facilitates organizational alignment, and drives measurable improvements in provider performance and business results. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

Lead implementation and continuous improvement of the Network Strategy and Provider Enablement operating model and governance framework.
Lead organizational readiness assessments and implementation planning activities supporting provider-facing initiatives and enterprise transformations.
Lead executive communications, strategic presentations, governance materials, and performance reviews.
Drive cross-functional collaboration and alignment across HQA, Markets, Network Management, Analytics, Finance, Digital, Technology, and provider organizations to ensure successful implementation and sustained business results.
Drive development and adoption of standardized operating procedures, playbooks, frameworks, and governance standards.
Drive continuous improvement initiatives informed by provider feedback, stakeholder input, operational performance metrics, and business outcomes.
Design and implement processes to proactively identify, assess, escalate, and mitigate risks affecting provider performance and operational success.
Oversee development and implementation of standardized playbooks, procedures, operational frameworks, and best practices that improve scalability, consistency, and effectiveness of Provider Performance & Enablement programs.
Lead the development and execution of performance monitoring, forecasting, and reporting processes that enable proactive decision making and early identification of emerging risks and opportunities.
Establish and facilitate executive steering committees, working teams, governance and stakeholder engagement processes.
Develop and maintain executive dashboards, scorecards, KPIs, and reporting processes that provide visibility into provider performance, operational readiness, and strategic initiative outcomes.
Promote a culture of continuous improvement by leveraging provider feedback, stakeholder input, performance data, industry trends, and best practices to identify and implement improvement opportunities.

Your Knowledge and Experience

Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree.
Requires at least 8 years of prior relevant experience, including 4 years of prior people management experience with direct responsibility for supervising, coaching, and evaluating direct reports.
Master's degree in Healthcare Administration, Business Administration, Public Health, or related field preferred.
Experience designing and implementing operating models, governance frameworks, and performance management systems.
Demonstrated success leading complex cross-functional healthcare transformation initiatives.
Experience establishing executive reporting, scorecards, KPI frameworks, and performance monitoring programs.
Strong understanding of provider organizations, provider operations, value-based care, healthcare affordability, quality improvement, and health plan operations.
Experience conducting readiness assessments, organizational change management, and implementation planning activities.
Experience developing business cases, benefit realization plans, and outcome measurement strategies.
Strong analytical capabilities with experience leveraging data to inform decision making and strategic planning.
Demonstrated ability to influence executive stakeholders and drive alignment in highly matrixed organizations.

Hybrid This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.

• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.

• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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