Jobs in the United States

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Added 3 mins ago
EHS Manager
C.R. Bard, Inc. (Cov Ledger)
United States
As needed, fulfills the role of inside project manager, ensuring project goals are met within time frame and budget allotted and oversees construction project activity and contractor safety.
Added 3 mins ago
Sr. Manager, IT Business Partner - Finance
Becton, Dickinson and Company
Remote, United States
Coordinate Project Execution: Implements and oversees projects, reporting progress, including organizational change impact analysis, value realization plans, and risk mitigation.
Added 4 mins ago
Principal Computer Systems Analyst - Windows
CORP-Corporate Office
United States
Maintain operations of multi-user computer systems working with system engineers, PC desktop technicians, networking engineers, project managers, end users, and IT/Cyber management.
Added 9 mins ago
Senior Project Manager
Mead & Hunt
Champaign, IL · UNAVAILABLE
We're looking for a Senior Project Manager to lead projects, work directly with manufacturing clients, and contribute to the continued success of our Food & Beverage group. You'll take…
Added 10 mins ago
Field Service Engineer
GEA Systems North America LLC
United States
GEA Systems North America LLC seeks a Field Service Engineer in Oakdale, MN and various unanticipated locations throughout the U.S. Responsibilities: Work focused on Blow Molders but…
Added 13 mins ago
H
Event Digital Platforms Manager
HP
Spring · Vancouver
- $88,050 to $127,650 USD / year
We are seeking an Event Digital Platforms Manager to own and optimize the digital ecosystem that powers HP events. This role is responsible for the administration, governance, and…
Added 13 mins ago
Regional Chief Engineer
Amazon Data Services, Inc.
Lithia Springs, GA
…emergency response to emergent issues. You will serves as an expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations…
Added 14 mins ago
Analytical Technology & Operations Specialist
Regeneron Pharmaceuticals, Inc (USA)
United States
The Analytical Technology & Operations Specialist supports the technical and operational lifecycle of QC laboratories for new lab builds, relocations, new technology implementation, and…
Added 16 mins ago
Manager, Customer Experience - Encompass Third Party
Alchematrix LLC
Pittsburgh, PA
The Manager, Customer Experience – Encompass Third Party leads a team responsible for CapEx and Prepayment support while also driving the broader customer experience across Third Party…
Added 16 mins ago
Senior Manager, Mass Spec
PPD Development, LP
Middleton, WI
The Senior Manager supervises and assists line leaders and high-level individual contributors with tasks such as resource management, technical and compliance related issues. Additionally,…
Added 16 mins ago
Content Strategist
ZERO TO THREE
Remote, United States
…Development, Teaching and Learning. This role ensures training, technical assistance (TTA), resources, and learning experiences are grounded in evidence, aligned with federal priorities,…
Added 20 mins ago
CM
Technical Training and Development Manager
Cayuga Milk Ingredients, LLC
Auburn, NY
- $97,000 to $146,000 USD / year
The Manager of Technical Training and Development will collaborate with Supervisors & Managers in designing, developing, and evaluating operations-based training programs. This role will…
Added 21 mins ago
Project Manager - Mount Pleasant Area
The Pivot Group Network
Mount Pleasant · Mount Pleasant, MI
This posting covers Project Manager opportunities with manufacturers based in and around Mount Pleasant in Isabella County, within about 45 minutes of the city, including St. Louis, Clare,…
Added 21 mins ago
Director, Facility Operations
MultiCare Health System
Tacoma, WA
Seven (7) years of technical experience working in any combination of regulatory compliance, contract administration, routine capital construction, property management and/or engineering…
Added 21 mins ago
Project Manager - Marquette Area
The Pivot Group Network
Marquette · Marquette, MI
This posting covers Project Manager opportunities with manufacturers based in and around Marquette in Marquette County, within about 45 minutes of the city, including Gwinn, Ishpeming,…
Added 23 mins ago
SA
SEO Automation Engineer
Search Atlas
Remote, United States
- $17 to $28 USD / hour
We're looking for someone who will replace the manual work of three editors with systems that publish content across 100+ client sites automatically, with zero errors. If your idea of…
Added 23 mins ago
Operational Excellence Manager
Pyramid Laboratories Inc
Costa Mesa, CA
Reporting to the Chief Operating Officer, the Operational Excellence Manager drives the development of integrated management systems, performance metrics, planning processes and…
Added 24 mins ago
Six Sigma Black Belt - Detroit Area
The Pivot Group Network
Detroit · Detroit, MI
Support audits and corrective actions for quality systems.
Added 24 mins ago
Six Sigma Black Belt - Menominee Area
The Pivot Group Network
Menominee · Menominee, MI
Track project savings and report results to plant leadership.
Added 32 mins ago
Technical Recruiter - Engineering
Real Time Consulting, LLC
Remote, United States
Real Time Consulting is seeking an experienced Technical Recruiter- Engineering to join our organization and contribute to the comprehensive sourcing, recruiting, and placement lifecycle…
Added 35 mins ago
TC
Business Analyst Account Coordinator, Sales Operations
Toray CMA
Westlake, TX
- $94,556 to $131,903 USD / year
· Coordinate activities among Sales Operations, business stakeholders, technical resources, and other cross-functional partners to maintain alignment, accountability, and project momentum.
Added 36 mins ago
Project Manager (supporting Naval Research Lab)
ASRC Federal Holding Company
Welcome, MD
The Project Manager (PM) will plan, oversee, and document all aspects of the project(s) assigned. They will be expected to develop and maintain effective working relationships with internal…
Added 36 mins ago
Project Manager
Trinzic
Lexington Park, MD
KBR is seeking a Project Manager for the Royal Australian Air Force (RAAF) F/A-18 and EA-18G Foreign Military Sales (FMS) Program in Lexington Park, MD. In this role, you will provide…
Added 36 mins ago
Project Administrator / Office Manager
The Falcon Group
Rockville, MD
Role: Temporary position as a Project Administrator / Office Manager in our Rockville, MD location
Added 36 mins ago
Senior Instructional Systems Specialist
Nuclear Regulatory Commission
Rockville, MD
…candidate will perform the full range of Senior Instructional Systems Specialist, GG-1750-14 duties. Such duties include but are not limited to: Analyzes, designs, develops, implements, and…

BSC

Director, Platform Experience & Capability Design

El Dorado Hills, CA, United States
Long Beach, CA, United States
Oakland, CA, United States
Rancho Cordova, CA, United States
Redding, CA, United States
San Diego, CA, United States
Woodland Hills, CA, United States

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Job details

Experience: 6 years of people-management experience with direct responsibility for supervising, coaching, developing, and evaluating employees.
Posting language: English
Posted: Nov 3, 2026

Original job description

Your Role The Director, Platform Experience & Capability Design translates business strategy, customer and employee journeys, and operational needs into reusable enterprise capabilities and experience designs. This leader establishes design direction, capability frameworks, and solution intent to align business and technology teams on outcomes before delivery begins. Leading the Platform Experience & Capability Design COE, the Director oversees product ownership, platform strategy, engineering alignment, operations, governance, and value realization across Salesforce, Pega, SmartComms, and MHK. The role drives an integrated platform strategy that increases reuse, accelerates speed-to-value, reduces duplication and technical debt, and enables automation and AI adoption, while building high-performing teams and a culture of continuous learning. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

Develop and execute a 1–3-year functional strategy and roadmap for platform experience and capability design. Translate business priorities, customer and employee journeys, and platform direction into actionable capability plans and design priorities
Lead the creation of journey maps, process models, capability maps, service blueprints, content and communication patterns, and solution-intent artifacts that clarify the future state and guide product and delivery teams
Identify opportunities to standardize and reuse capabilities across lines of business, channels, workflows, and platforms. Establish design principles and patterns that improve consistency, scalability, maintainability, and speed to value
Partner with strategy, product, business, finance, and technology leaders to shape demand, evaluate options, define outcomes, and recommend priorities. Ensure initiatives have clear problem statements, target experiences, capability requirements, measurable outcomes, and viable operating impacts before delivery
Coordinate experience and capability design across Salesforce, SmartCOMM, Pega, MHK, and related platforms so solutions work as an integrated ecosystem rather than isolated point solutions. Surface cross-platform dependencies and design tradeoffs early
Establish practical design standards, review mechanisms, decision rights, and quality criteria. Confirm that designs consider accessibility, privacy, security, regulatory, operational, data, architecture, content, and change-readiness needs in partnership with accountable subject matter experts
Serve as the primary design partner to business and platform leaders. Facilitate complex decisions, synthesize competing needs, and communicate recommendations in clear executive-ready language
Lead, coach, and develop a multidisciplinary team. Set objectives, clarify roles, manage performance, plan capacity, recruit talent as needed, and build consistent practices across journey, process, capability, content, and product design
Define and monitor measures such as design cycle time, reuse, stakeholder satisfaction, adoption, quality, rework reduction, and contribution to business outcomes. Use feedback and performance data to improve methods and team effectiveness
Manage design and consulting partners within the function, including scope, quality, performance, deliverables, and knowledge transfer, in coordination with sourcing and vendor-management partners

Your Knowledge and Experience

Bachelor's degree or high school diploma plus four additional years of relevant experience in lieu of a degree
10 years of relevant experience in product management, experience design, service design, business capability design, business architecture, process transformation, platform strategy, or a closely related discipline
6 years of people-management experience with direct responsibility for supervising, coaching, developing, and evaluating employees. Inclusive of a leadership profile that includes:
Customer- and employee-centered, with a practical focus on measurable business and operational outcomes
A systems thinker who connects journeys, processes, content, data, platforms, people, and controls
A clear and credible communicator who can simplify complexity without losing substance
A collaborative leader who builds alignment across business and technology while preserving clear accountability
A disciplined people leader who develops talent, sets standards, and creates a culture of learning, reuse, and continuous improvement
Comfortable moving between strategy and execution, while maintaining the scope and decision rights appropriate to a Director role
Broad management knowledge to lead a centralized function and cross-functional project teams, with mastery-level knowledge of platform experience and capability design and a broad understanding of adjacent business and technology disciplines
Demonstrated experience translating complex business needs and journeys into scalable capabilities, product direction, process designs, or service models
Experience leading work across enterprise platforms or complex technology ecosystems. Experience with Salesforce, SmartCOMM, Pega, MHK, CRM, workflow/case management, correspondence, marketing technology, or healthcare platforms is strongly valued
Demonstrated ability to influence senior leaders, facilitate complex decisions, manage ambiguity, and communicate strategy, options, tradeoffs, and recommendations to technical and non-technical audiences
Working knowledge of product management, human-centered design, service design, process improvement, agile delivery, change management, and value realization
Strong business acumen, critical thinking, financial and operational judgment, risk awareness, and decision-making skills
Healthcare payer, provider, regulated industry, or other complex enterprise experience, preferred
Experience establishing design systems, capability taxonomies, service blueprints, product discovery practices, or reusable enterprise patterns, preferred
Experience partnering with architecture and engineering teams to connect business capability intent with technology roadmaps and delivery, preferred
Experience leading organizational or operating-model change and building a new or maturing function, preferred

Hybrid This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.

• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.

• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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