Jobs in the United States

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GxP Quality Associate Returnship
Recursion
Salt Lake City, UT
Must have taken a 2+ year break from full-time, industry-relevant employment just prior to the program start
Added 1 min ago
Program Manager - BSS
Infosys
United States
⦁ Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective
Added 1 min ago
Oracle Cloud HCM Lead
Highstreet
United States
…Resources, Benefits, Compensation, Talent Management, Recruiting, Learning, and related capabilities. The role combines hands-on Oracle Cloud expertise, public sector HCM process knowledge,…
Added 1 min ago
BIBIBOP Operations Leader - Columbia Mall
BIBIBOP
Columbia, MD
Must have authorization to work in the U.S · Vaild Driver's License required
Added 1 min ago
A
Associate Director, RDU IT - Business Partner, US Commercial
AstraZeneca
Boston, MA · Boston
- $124,320 to $163,170 USD / year
Our culture is built on collaboration, innovation, and continuous learning. We encourage our people to challenge convention, explore new possibilities, and bring forward ideas that can…
Added 2 mins ago
OM
Phlebotomist / Administrative Assistant
One Medical
San Francisco, CA
- $26.25 to $28.25 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or…
Added 2 mins ago
CW
Diesel Technician - $7500 Sign On Bonus
Casella Waste Systems, Inc.
Batavia, NY
- $28 to $40 USD / hour
The candidate must have a minimum of 1-year experience inspecting, troubleshooting, and repairing trucks and stationary equipment
Added 2 mins ago
LA
Direct Support Professional - Chili - Full Time
Lifetime Assistance
Rochester, NY
- $21.55 USD / hour
- Full-time
Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
Added 2 mins ago
LA
Direct Support Professional - Gates - Full Time
Lifetime Assistance
Rochester, NY
- $21.55 USD / hour
- Full-time
Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
Added 2 mins ago
Sr. Manager, CRM Product Management
Cencora
Harrisburg, PA · TX
Lead the design, development, enhancement, and support of self-service products and digital customer experience solutions powered by Salesforce and emerging AI technologies. This role is…
Added 3 mins ago
UG
RN Registered Nurse Home Health
UnitedHealth Group
Greenwood, SC
- $71,677 to $107,516 USD / year
As a Nurse Case Manager, you will guide patients and families through the care continuum by assessing needs, coordinating care, supporting discharge and transition planning, and managing…
Added 3 mins ago
UG
RN Registered Nurse Home Health
UnitedHealth Group
Clinton, SC
- $71,677 to $107,516 USD / year
As a Nurse Case Manager, you will guide patients and families through the care continuum by assessing needs, coordinating care, supporting discharge and transition planning, and managing…
Added 3 mins ago
JA
Product Manager Mobile Experience
JetBlue Airways Corporation
Washington, DC · Orlando, FL · Salt Lake City, UT · Long Island City, NY
- $90,500 to $128,600 USD / year
As a key member of the Mobile Experience team, the Product Manager builds strong relationships across JetBlue and with external partners, aligns cross-functional teams around product…
Added 5 mins ago
T
Business Continuous Improvement Mgr
TIAA
Charlotte, NC · Dallas, TX
- $108,000 to $158,000 USD / year
…lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways - because when our people succeed, our impact on clients' lives grows…
Added 6 mins ago
Senior Corporate Accountant
The Shopping Center Group
Atlanta, GA
TSCG fosters a learning and open-door environment where the sky is the limit for what you can learn and how you can contribute to the team. We have a competitive benefits package with…
Added 6 mins ago
** DON Administrator **
BCPSC
Cincinnati, OH
Support onboarding, training, competency validation, and ongoing staff development.
Added 6 mins ago
AP
Associate Director, RDU IT - Business Partner, US Commercial
Alexion Pharmaceuticals Inc Company
Boston, MA
- $124,320 to $163,170 USD / year
Our culture is built on collaboration, innovation, and continuous learning. We encourage our people to challenge convention, explore new possibilities, and bring forward ideas that can…
Added 7 mins ago
Channel Account Manager - Southeast
GoGuardian
United States
…the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable…
Added 7 mins ago
Channel Account Manager - Northeast
GoGuardian
United States
This role will live within a commuting distance of Shelton, CT and will be expected to be on-site in a partner office in Shelton two days per week
Added 7 mins ago
General Manager - Franklin West School Nutrition
Whitsons Culinary Group
Fairfax, VT
At Whitsons, we believe that every school meal is an opportunity to fuel success. As our General Manager, you’ll lead a team dedicated to serving nutritious, student-approved meals with…
Added 7 mins ago
Quality Specialist
CSL Plasma
United States
This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well as all…
Added 7 mins ago
Quality Specialist
CSL Plasma
United States
This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well as all…
Added 8 mins ago
AP
eCommerce Marketing Specialist
ADVANCE PLUMBING SUPPLY OF WALLED LAKE INC
Commerce Township, MI
- $55,000 to $75,000 USD / year
Partner with the Director of Marketing and Ecommerce Manager to establish clear KPIs and reporting for each digital marketing channel.
Added 9 mins ago
TM
Senior Performance & Employee Relations Analyst
Texas Municipal League Intergovernmental Risk Pool
Austin, TX
- $44.7 to $74.5 USD / hour
…functional People Resources areas and assists with training…
Added 10 mins ago
Product Owner
HME
Carlsbad, CA
Acts as the voice of the customer in the scrum/development team and escalates to the product manager when necessary

BSC

Business Process Analyst, Consultant

El Dorado Hills, CA, United States
Long Beach, CA, United States
Lodi, CA, United States
Oakland, CA, United States
Rancho Cordova, CA, United States
Redding, CA, United States
Woodland Hills, CA, United States

Apply on ecge.fa.us2.oraclecloud.com About employer

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Job details

Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Your Role The Customer Experience Program Management Team is responsible for managing agent requirements and readiness for projects and programs that impact Customer Experience. The Business Process Analyst, Consultant will report to the CE Manager of Program and Project Management. In this role you will support member, broker, and provider phone teams in delivering projects that impact frontlines. You will be required to work with multiple cross-functional teams as a representative of Customer Experience to define requirements and needs to make the project successful. This work is overwhelmingly project-based; performing change management and business readiness to ensure all front-line agents are prepared for incoming changes. (Examples include: project plans, business readiness plans, communication plan, process updates, training plan and coordination, change management approaches and leadership alignment). Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

Lead cross functional teams through BPM process steps, guide development of data collection/root cause analysis, data interpretation, customer journey mapping, process mapping and forecasting of benefits, guide prioritization of efforts based on impact, cost and ease of implementation
Provide inputs on business models, incentive systems and performance management tools and support engagement with business owners to assess and evaluate specific recommendations around optimization
Analyze and assure the quality of data collected and develop data collection plans
Define highly complex business and customer needs and provide analysis toward operational efficiency and drive change within the organization
Develop methodology for forecasting of benefits and guide prioritization of efforts based on impact, cost and ease of implementation

Your Knowledge and Experience

Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
Masters degree preferred
7 years of prior relevant experience
Advanced Business Process expert highly skilled in business process management, project management, strategic thinking and change leadership.
Requires a Green Belt designation from either Six Sigma or LEAN with work towards a Black belt, Agile, or Change Management Certification (Prosci, ACMP, GAWM, CMI etc.
5 years of experience leading BPM/continuous improvement activities from ideation through execution
Proficiency in driving cross functional projects
Excellent coaching, interpersonal, and verbal/written communication skills.
Superior math, analytical and problem-solving skills and use of analytical tools (e.g. MiniTab, Excel graphs) ability to provide coaching and mentoring on the use of analytical tools.
Preferred Mastery level knowledge of process improvement typically obtained through advanced education combined with experience. Knowledge of project management strongly preferred.

Hybrid This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.

• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.

• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Apply on ecge.fa.us2.oraclecloud.com About employer

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Jobs in the United States