Jobs in the United States

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Aerospace Program Manager
Jobot
Moorpark, CA
- $125,000 to $190,000 USD / year
As a Program Manager you will lead development and production projects, reporting into Engineering and partnering with Program Leaders to deliver against cost, schedule, and performance…
Added just now
Sr. Director of Revenue Enablement & GTM AI
SheerID
Remote, United States
…system-led (the system flags a gap → the rep self-corrects → the manager steps in on repeat issues). Partner with Revenue Operations & Product Marketing on GTM AI training and…
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Public Health Nurse
TX-HHSC-DSHS-DFPS
BOERNE, TX
Public Health Nurse I: Under the supervision of the Community Health Improvement Manager or Supervisor (PHN III), uses the nursing process to assess, plan, implement, coordinate, deliver…
Added 1 min ago
Game Reliability Manager
Netflix
Los Angeles · New York · Los Gatos
Netflix is looking for a Game Reliability Manager to join Netflix Game Studios to help deliver the next generation of video games to a worldwide audience. This role is part of our Game…
Added 1 min ago
MEDICAL ASSISTANT
Forrest General Hospital
Hattiesburg, MS
Certification / Licensure: Medical Assistant certification required upon hire, consistent with source template
Added 1 min ago
Sr. Client Portfolio Maintenance Manager
Greystar Management Services, LLC
Arlington, VA
Oversight. The client portfolio maintenance manager will work between the client needs, the regional maintenance technical expectations and compliance and the onsite execution. Creating a…
Added 2 mins ago
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Renewal Specialist
Mitsubishi Electric US, Inc.
Vernon Hills, IL · Chicago, IL
- $28.84 to $39.67 USD / hour
Manage a high volume of calls, based on tradeshow leads, SMA renewals, and when the Inside Technical Sales Manager needs assistance with call numbers for Inside Technical Sales team.
Added 2 mins ago
Quality Technician
Schreiber Foods, Inc.
Beloit, WI
Conduct preliminary interpretations of data or observations, and draft short reports to Manager.
Added 2 mins ago
Forklift Operator
Schreiber Foods, Inc.
Beloit, WI
Work closely with Warehouse Manager, Supervisor, and Office Staff
Added 3 mins ago
Technical Program Manager (TPM)
ALTEN Technology USA
Palo Alto, CA · Irvine, CA
As a Technical Program Manager (TPM) you will be responsible for;
Added 3 mins ago
Facilities Project Manager
Sellers & Associates
Norfolk, VA
Must have experience preparing and delivering briefing and recommendations to senior executive on a regular basis, with a record of success · Must have experience managing complex customer requirements across all aspects of cost, schedule and quality
Added 4 mins ago
Agentic Workflow Engineer
WGU Corporation
Salt Lake City, UT
…drive meaningful change. They will work closely with Project/Program/Portfolio Managers, Finance, Institutional Analytics & Research (IAR), Subject Matter Experts (SMEs), Process Owners,…
Added 4 mins ago
Construction Technician
Range
Ashland, MT
4. Computer / Technical Skills: At a basic level, operate a word processor and data entry tools efficiently. Operate and program test equipment.
Added 4 mins ago
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RV Service Technician
Blue Compass RV
Lebanon, TN
- $26 to $40 USD / hour
On-the-job Diagnostics and Advanced Technical Training
Added 4 mins ago
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HR Manager
AJ Boggs/ProPower
In Office in Okemos, MI · Okemos, MI
- $90,000 to $105,000 USD / year
This is a full-time position based at our office in Okemos, Michigan, with one to two remote days per week
Added 5 mins ago
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Public Utilities Director
County of Anson
WADESBORO, NC
- $75,071 to $130,213 USD / year
…appropriate agencies and jurisdictions, other departments, and County Manager; maintaining legal and regulatory compliance with all applicable rules and statutes, maintaining records and…
Added 5 mins ago
Wind Hub Technician- OH1 ( Bellevue, OH)
GE Vernova International LLC
Remote, United States
Must have and maintain a valid driver’s license · Flexibility to work rotating shift schedules, and on-call per site needs
Added 5 mins ago
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Project Procurement Logistics Manager
GE Grid Solutions, LLC
Remote, United States
- $125,000 to $170,000 CAD / year
· Supports Sourcing in obtaining technical specifications from engineering on-time.
Added 5 mins ago
Sr Product Management Manager - Operations
GE Vernova International LLC
United States
…Engineering teams are aligned on data-driven priorities, clear technical requirements, and scalable release…
Added 5 mins ago
Solution Architect Expert
PNC Bank NA
United States
The Lead AI Solution Architect is the senior technical lead embedded in a small, forward-deployed team of AI engineers and AI agents doing that work. The person will own the target…
Added 5 mins ago
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Senior Manager, Facilities Maintenance
Lee County Port Authority
Fort Myers, FL
- $100,267 to $119,819 USD / year
The Lee County Port Authority is now hiring a Senior Manager to oversee operations for our airport's facilities and mechanical systems within our Maintenance department. This is a…
Added 5 mins ago
Sr. Manager, Contact Center Product & Engineering
Career Site Brand
Orlando, FL
The Senior Manager, Contact Center Product & Engineering is accountable for the product roadmap, engineering delivery, and operational performance of HICV’s contact center technology…
Added 6 mins ago
Associate Director - Cost Manager / Quantity Surveyor - Life Sciences Construction
Turner & Townsend
New Albany, OH
Turner & Townsend are seeking an experienced Associate Director Cost Manager / Quantity Surveyor to lead the delivery of cost management services for a major life sciences capital expansion…
Added 6 mins ago
Senior Cost Manager / Quantity Surveyor - Real Estate
Turner & Townsend
Remote, United States
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 6 mins ago
Finance Director (TS/SCI with Polygraph Clearance Required)
Fluor
Reston
The Finance Manager position is a dedicated position on the customer site supporting a government working capital fund life support/facilities operation and maintenance contract. The…

BryceTech

Program Support Specialist

Port Hueneme, CA, United States

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R&D programs, and strategic advisory support. Our clients – including NASA, DoW, HHS, DHS, and other civil and national security agencies – rely on us to drive mission success and accelerate innovation. BryceTech has been recognized in the Washington Technology Fast 50 ranking of top high-growth small businesses for five consecutive years and received a GovCon Contractor of the Year Award in 2025, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought-after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space.

Job Description

BryceTech is seeking Program Support Specialists to provide a range of to respond to customer inquiries, coordinate issue resolution, communicate clearly with diverse stakeholders, and maintain a high level of customer satisfaction for the Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD).

Responsibilities

Serve as the primary liaison between the program office, government stakeholders, customers, end users, and supporting organizations.
Develop and maintain strong customer relationships through responsive communication, proactive engagement, and consistent follow-through.
Respond to customer inquiries regarding program activities, products, services, schedules, processes, requirements, and deliverables.
Provide accurate, timely, and professional information to customers through email, telephone, meetings, briefings, and other communication channels.
Assess customer needs and coordinate with program, technical, logistics, contracting, and operational teams to develop appropriate responses and solutions.
Track, manage, and resolve customer issues, concerns, requests, and service-related problems through completion.
Maintain customer inquiry, issue, request, and resolution logs to support accountability and trend analysis.
Escalate complex, sensitive, or unresolved issues to the appropriate program manager or functional lead.
Monitor response times, resolution status, service commitments, and customer satisfaction indicators.
Provide customers with regular updates regarding open requests, program milestones, schedule changes, product availability, and planned activities.
Coordinate customer meetings, demonstrations, briefings, training sessions, product reviews, and program engagements.
Prepare agendas, presentations, status reports, meeting minutes, action-item trackers, and follow-up communications.
Gather and document customer feedback, operational needs, product concerns, and recommendations for program improvement.
Analyze customer feedback and recurring issues to identify trends, risks, process gaps, and opportunities to improve products and services.
Support the development and maintenance of customer-facing materials, including user guides, fact sheets, frequently asked questions, newsletters, procedures, and program updates.
Assist customers with product or service access, delivery schedules, usage questions, technical support coordination, and other program-related needs.
Coordinate with internal teams to ensure customer requirements are understood, documented, prioritized, and addressed.
Support requirements clarification and traceability by documenting customer needs, requested capabilities, acceptance criteria, and operational priorities.
Assist with the planning and execution of customer surveys, interviews, working groups, focus groups, and feedback sessions.
Maintain accurate customer contact information, stakeholder lists, communication records, and engagement histories.
Support program outreach activities, customer onboarding, user training, product demonstrations, and transition activities.
Coordinate the distribution of program communications, deliverables, notifications, reports, and other customer information.
Monitor program schedules and deliverables to identify potential customer impacts and communicate them in a timely manner.
Prepare concise analyses and recommendations to support decisions related to customer needs, service delivery, issue resolution, and program performance.
Support the development of customer service metrics, performance dashboards, and recurring reports for program leadership.
Ensure customer communications and support activities are consistent with program policies, procedures, contractual requirements, and applicable government regulations.
Protect sensitive, proprietary, controlled, and personally identifiable information in accordance with organizational requirements.
Maintain organized records of customer interactions, decisions, commitments, issues, and resolutions.
Collaborate with government personnel, contractors, technical teams, operational users, and external stakeholders to promote effective program execution.
Identify and recommend process improvements that enhance responsiveness, communication, service quality, and customer satisfaction.
Represent the program office professionally and foster a customer-focused culture across program support activities.

Qualifications

Required Qualifications

Bachelor's degree in business administration, economics, public policy or a related field
0–5 years of relevant experience providing program coordination, customer support, stakeholder engagement, help-desk support, technical support, account management, or a related service-oriented function.
Demonstrated ability to respond to customer inquiries, coordinate issue resolution, communicate clearly with diverse stakeholders, and maintain a high level of customer satisfaction.
Strong analytical, organizational, problem-solving, and written communication skills
Proficiency with Microsoft Excel and other Microsoft Office applications
Ability to obtain and maintain an Active Secret security clearance, if required for the position

Additional Information BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program. All your information will be kept confidential according to EEO guidelines.

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Jobs in the United States