Laboratory Courier

GENERAL SUMMARY:

Drives a vehicle to pick up, deliver and properly store specimens and other materials. Establishes rapport with clients through timely service and a willingness to answer basic and/or account related questions while on site for pick up or delivery. Follows the proper procedures in conjunction with the established quality control requirements.

PRINCIPAL JOB FUNCTIONS:

• *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

• *Transports specimens and other materials to various client offices and laboratory sites via automobile.

• *Maintains a log of items received and delivered through the tracking system.

• *Services vehicle driven, such as checking fluid levels and replenishing fuel.

• *Communicates effectively with internal and external customers.

• Refers vehicle service issues to management.

• Must maintain confidentiality of patient and specimen information.

• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

• Participates in meetings, committees and department projects as assigned.

• Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk “*”. Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of computer hardware equipment and software applications relevant to work functions.

• Ability to communicate effectively both verbally and in writing.

• Ability to perform crucial conversations with desired outcomes.

• Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.

• Ability to problem solve and engage independent critical thinking skills.

• Ability to maintain confidentiality relevant to sensitive information.

• Ability to prioritize work demands and work with minimal supervision.

• Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

High School diploma or equivalent required.

OTHER CREDENTIALS / CERTIFICATIONS:

Valid driver’s license required. Verification and maintenance of responsible driving record per facility standards required.