Cash Management Associate

GENERAL SUMMARY:

Processes and reconciles cash receipts, adjustments, and deposits to support accurate financial reporting and revenue cycle operations. Ensures proper application of payments, investigates discrepancies, and resolves unapplied balances through analysis and collaboration with internal and external partners. Maintains accounting controls, supports system optimization, and contributes to efficient cash handling processes.

PRINCIPAL JOB FUNCTIONS:

• *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

• *Processes and posts payments, contractual adjustments, and deposits to ensure accurate account application.

• *Prepares, balances, and reconciles cash logs and bank deposits in accordance with accounting controls.

• *Investigates and resolves unapplied payments, credit balances, and clearing account discrepancies.

• *Reviews payer remittances and analyzes adjustment codes to ensure accurate reimbursement posting.

• *Researches unidentified transactions and completes reconciliations in alignment with policy.

• *Maintains cashiering functions, including receipting and documentation for patient and non-patient payments.

• *Scans, indexes, and manages payment documentation within imaging systems for audit and tracking purposes.

• *Collaborates with financial and technology partners and vendors to resolve issues and improve cash management processes.

• *Identifies trends in payer behavior and supports system updates to enhance automation and efficiency.

• *Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

• Participates in meetings, committees and department projects as assigned.

• Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk “*”).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of accounting operations, cash handling, and reconciliation processes.

• Knowledge of payer remittance interpretation, including adjustment and reason codes.

• Knowledge of computer hardware equipment and software applications relevant to work functions.

• Ability to manage multiple tasks, perform data entry accurately, and apply critical thinking to resolve discrepancies.

• Ability to communicate effectively both verbally and in writing.

• Ability to perform crucial conversations with desired outcomes.

• Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.

• Ability to problem solve and engage independent critical thinking skills.

• Ability to maintain confidentiality relevant to sensitive information.

• Ability to prioritize work demands and work with minimal supervision.

• Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

High school diploma or equivalent required. Experience in banking, accounting, revenue cycle, or healthcare billing required.

PHYSICAL REQUIREMENTS:

(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)

(DOT) – Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.