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Added 24 mins ago
Senior Engineer, Metals Diffusion Process
Micron Technology, Inc.
Boise, ID
The Process Engineer will work on DRAM manufacturing processes and be responsible for developing, sustaining, and optimizing manufacturing and assembly processes to improve product quality,…
Added 25 mins ago
SR/STAFF ENGINEER, FECOS CPIE YE
Micron Technology, Inc.
Boise, ID
As a Yield Enhancement Engineer, you will drive strategic yield improvement initiatives across Micron's advanced memory portfolio, including DRAM, NAND, and HBM technologies. You will…
Added 31 mins ago
Staff Software Engineer, Mobile and On-Device Agentic AI, XR
Google
San Jose, CA · San Francisco, CA
…distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is…
Added 31 mins ago
Network Site Reliability Engineer
NVIDIA Corporation
CA · Santa Clara, CA · Santa Clara
…vision for our network infrastructure. We are looking for an engineer who is passionate about the network and making its operation seamless with a focus on user experience. This role will…
Added 31 mins ago
Performance Engineer, Deep Learning and HPC
NVIDIA Corporation
CA · Santa Clara, CA · Santa Clara
Our team is responsible for generating benchmark data across a rapidly growing catalog of Deep Learning & HPC frameworks/applications on NVIDIA and as well as competitive products. The data…
Added 31 mins ago
Inference Performance Engineer, Agent Driven Inference Optimization
NVIDIA Corporation
Remote, United States
NVIDIA is recruiting a Senior Inference Performance Engineer to push NVIDIA's performance limits on large-scale AI inference benchmarks. This position provides an outstanding opportunity to…
Added 51 mins ago
Senior Staff Machine Learning Engineer
Altana Technologies, Inc.
BROOKLYN, NY
…at AltanaWe're looking for a Senior Staff Machine Learning Engineer to lead the AI behind Altana Nexus, our agentic platform for global trade. You'll work on a continuous stream of public…
Added 51 mins ago
SOLUTION ENGINEER
Lumen
Albany, NY
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure,…
Added 52 mins ago
FPGA Engineer III
Applied Materials
Rochester, NY
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 52 mins ago
Staff Software Engineer, AI/ML
Google
New York, NY
…distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is…
Added 53 mins ago
Support Engineer Support Engineer II
Apex Systems, Inc.
NEW YORK, NY
Added 56 mins ago
J
Senior Principal - Red Team Engineer
Jobgether
Remote, United States
- $141,000 to $325,000 USD / year
…steps. Our partner is looking for a Senior Principal – Red Team Engineer based in the United…
Added 56 mins ago
J
Embedded Software Engineer – (FMS)
Jobgether
Remote, United States
- $110,000 to $145,000 USD / year
…next steps. Our partner is looking for an Embedded Software Engineer – (FMS) based in the United…
Added 1 hour ago
Staff Software Engineer, DeepMind
DeepMind
Mountain View, CA · New York, NY
Partner closely with GDM research scientists and data science teams to anticipate frontier model evaluation requirements and translate them into scalable infrastructure solutions.
Added 1 hour ago
DCS Engineer(Digital Controls)
IS International Services
Remote, United States
· Collecting data, authoring reports, and presenting findings to senior management & our clients
Added 1 hour ago
TT
Product Engineer
True Talent Solutions Partners
Palo Alto, CA
- $185,000 to $205,000 USD / year
- Strong computer science fundamentals, including data structures, algorithms, and runtime efficiency.
Added 1 hour ago
PS
Tooling Evolution Lead Engineer
Pfizer Shared Services (EFSS)
MA · CT · NY
- $162,900 to $271,500 USD / year
…the supported core estate, and what gets retired once usage data says it is no longer earning its…
Added 1 hour ago
Software Engineer, Processor Design Infrastructure, Quantum AI
Google
Goleta, CA
Bachelor's degree in Computer Science, Electrical Engineering, Physics, a related technical field, or equivalent practical experience.
Added 1 hour ago
Software Engineer AFRL
Whitespace
Remote, United States
…project. Worldline generates synthetic, large-scale, geo-tagged data to simulate human activity, curated by experts to ensure realism while maintaining ethical standards. This…
Added 1 hour ago
Software Engineer AFRL
Whitespace
Remote, United States
…project. Worldline generates synthetic, large-scale, geo-tagged data to simulate human activity, curated by experts to ensure realism while maintaining ethical standards. This…
Added 1 hour ago
Software Engineer AFRL
Whitespace
Remote, United States
…project. Worldline generates synthetic, large-scale, geo-tagged data to simulate human activity, curated by experts to ensure realism while maintaining ethical standards. This…
Added 1 hour ago
Engineer III, Cloud SDET - Endpoint (Hybrid, Sunnyvale)
CrowdStrike, Inc.
Sunnyvale, CA
CrowdStrike is looking for a Senior Software Development Engineer in Test (SDET) to join our growing Endpoint Protection Product (EPP) Cloud team, supporting our Falcon Prevent solution.…
Added 2 hours ago
Software Engineer
InterImage
Remote, United States
We are seeking a motivated and innovative Software Engineer to support the development of next-generation AI-enabled solutions for mission-driven environments across the Department of…
Added 2 hours ago
Ontological Engineer
InterImage
Remote, United States
As an Ontological Engineer, you will help shape the knowledge foundations behind enterprise AI systems. This role is well suited to someone who enjoys bringing clarity to complex domains…
Added 2 hours ago
Data Engineer I
First Citizens Bank
Raleigh, NC · UNAVAILABLE, NC
We are seeking a motivated Data Engineer to join our Data Platform Engineering Organization and help build scalable cloud-based data solutions that enable analytics and data-driven…

Bruker Corporation

Customer Support Help Desk Engineer - Chemspeed

North Brunswick, NJ, United States

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy, as well as in industrial and cleantech research, and semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, proteomics and multi-omics, spatial and single-cell biology, structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Responsibilities

Please note this is a Hybrid role out of our New Brunswick, NJ offices and will also require field based travel.

New opportunity based in New Brunswick, NJ with the Chemspeed Team for a Customer Support Help Desk Engineer to provide daily remote technical support to diagnose and resolve mechanical, electrical, and basic software issues and requests with customers in a timely and responsive manner.

Assist Senior Engineers with complex troubleshooting and system upgrades
Maintain a consistent work schedule of 3 on-site with 2 remote workdays.
Accurately document service activities, reports, and technical findings
Collaborate with R&D, engineering, production teams to escalate issues and improve product performance
Identify customer needs and communicate feedback to internal teams in a timely manner
Support installation planning and logistics, including parts and tools preparation
Develop and improve customer experience and relationship with CST (e.g. contact customers proactively to discuss their current experience and future needs).
Oversee and manage support activities by creating and handling cases in Salesforce CRM
Serve as the key go-to person for technical troubleshooting and application support for Americas region customers (e.g. phone, email, other device assistance).
Assist with promoting service agreements, consumables, and system upgrades
Perform other duties as required.

Qualifications

B.S. in Electrical Engineering, Electronics, Chemistry, Physics or related STEM discipline.
Minimum 3 years’ hands-on Field Service work experience involving scientific instrumentation maintenance or technical support, including diagnosing and repairing complex electromechanical, automation or robotics equipment.
Technical & Engineering Skills: electromechanical systems; robotics; PLC programming and diagnostics; electrical schematics, and technical drawings and wiring diagrams.
Software & Control: automation software; Python, C+; working knowledge of industrial communication protocols (Ethernet/IP, PROFINET, Modbus, OPC-UA); familiarity with system integration (hardware + software + instruments); data logging, diagnostics tools, and remote support systems.
Scientific / Laboratory Automation: lab automation systems (liquid handling, sample prep, high-throughput systems); analytical instruments integration (HPLC, GC, spectroscopy, etc.); chemistry workflows (formulation, synthesis, analysis).
Service & Field Engineering: hands-on work experience with installation, commissioning, FAT/SAT; preventive maintenance planning and execution; root cause analysis and failure diagnostics; use of calibration tools and measurement instruments (multimeters, oscilloscopes, torque tools).
IT & Systems: proficiency with Windows, CRM/service management systems for documentation and reporting.
Commercial / Operational: proven ability to support service contracts and technical documentation; coordinate spare parts management and system upgrades; provide technical support for pre-sales or post-sales activities.
Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with Scientists.
English fluency with strong oral, reading, written, MS Office, computer, technical data, and networking communication and presentation skills, with ability to communicate complex technical issues in an easy to understand manner.
Excellent organizational skills with ability to work independently, prioritize, multi-task, solve problems, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment.
Ability to satisfactorily complete position compliance and training requirements.
Attend and actively participate in quarterly scientific technical training programs.
Ability to lift up to 50 lbs., transport equipment and tools in excess of 300 lbs.
This position requires lifting heavy objects and maneuvering large bulky items.
This position requires reasonable dexterity to perform manual functions in confined spaces.
Ability to maintain a consistent work schedule of 5 on-site -or- 3 on-site with 2 remote workdays.
Proven ability to follow safety standards, practices, and codes.
Valid Driver License in good standing, issued by resident state, with reliable transportation.
U.S. Citizenship or U.S. Permanent Resident status required.
Maintain a valid passport with flexibility for 30% domestic and international travel.
May be required to pass security clearance investigation.

At Chemspeed the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $71,000 and $105,000 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive and benefits.

Chemspeed, a Bruker company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Chemspeed Corporation offers a comprehensive and competitive benefits package including medical, dental, 401(k), paid vacation, and holidays.

Certain positions at Chemspeed require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

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More about this job

Skills

Customer service
Technical support
Troubleshooting
Logistics
Customer experience
Contact customers
Salesforce
Electrical engineering
Robotics
PLC programming
Technical drawings
Electrical wiring diagrams
Python
Communication skills
ICT system integration
Preventive maintenance
Root cause analysis
Microsoft Windows
Documentation
Reporting
Sales
Sales activities
Microsoft Office
Presentation skills
Organizational skills
Work independently
Meet deadlines
Regulatory compliance
Heavy lifting

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