Residential Sales Support Representative

Are you comfortable meeting new people and starting conversations?

Do you enjoy staying busy, helping a team succeed, and making sure the little things get done?

Want to work with customers without the pressure of sales quotas or closing deals?

Interested in learning the roofing business with an opportunity to grow into sales?

If you answered YES, we want to meet you!

ABOUT BROWN’S ROOFING

At Brown’s Roofing, we believe a great company starts with great people. Our team is built around five core values: Unwavering Honesty, Forward Thinking, Standard of Excellence, Lifelong Relationships, and Community Service. We take pride in serving our customers, supporting one another, and creating opportunities for our people to grow.

ABOUT THE ROLE

We’re looking for a friendly, dependable Residential Sales Support Representative to work alongside an experienced sales representative and help customers throughout the roofing process.

This is a customer-focused support role with no pressure to meet sales quotas, close deals, or chase sales numbers. Your focus will be starting conversations, identifying homeowners who may need our services, coordinating appointments, and helping with the details that keep projects moving. Your sales partner will handle presenting solutions and closing contracts.

You’ll have the opportunity to learn the roofing business, build relationships, and make a meaningful contribution to the team. If you decide you’d like to pursue sales in the future, this role can help you build the skills and experience to take that next step.

WHAT YOU’LL BE DOING

• Connect with homeowners and identify people who may need roofing services.
• Gather basic information about customer needs and share it with your sales partner.
• Coordinate appointments and help customers understand their next steps.
• Follow up with customers to answer questions or connect them with the right team member.
• Keep customer information, notes, and project details organized and updated.
• Assist with project errands, scheduling, and other details that help jobs move forward.
• Learn our roofing services, processes, and expectations for customer care.
• Represent Brown’s Roofing professionally and live out our core values.

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THIS IS FOR YOU IF…

• You enjoy meeting people and making them feel comfortable.
• You like being helpful and making someone’s day easier.
• You’re dependable, organized, and follow through on the details.
• You take initiative and notice where help is needed.
• You’re coachable and willing to learn.
• You enjoy a mix of customer interaction, teamwork, and time in the field.
• You want to contribute without the pressure of being responsible for closing sales.

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WHAT YOU’RE LOOKING FOR…

You want a people-focused role where you can stay busy, support your team, and feel good about the service you provide. You’re looking for hands-on experience, a team you can learn from, and room to grow as your interests and skills develop.

OPPORTUNITY FOR GROWTH

• Hands-on experience working alongside an experienced sales representative.
• Opportunity to grow into a sales role based on your interests, performance, readiness, and available opportunities.

Ready to learn, contribute, and grow with Brown’s Roofing?

Apply today. Let’s build something great together!

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid training

People with a criminal record are encouraged to apply

Work Location: In person