Case Manager_ 5252

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

Qualifications (education, professional certifications or licenses, experience, proficiencies)

• Bachelors degree
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
• One year experience preferred

Essential Duties and Responsibilities

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up
• Manage a case load
• Monitor and document client progress toward service plan goals
• Document all interactions with, or on behalf of, clients
• Maintain familiarity with program resources available on- and off-site\
• Provide group counseling as assigned by the program director
• Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers
• Conduct regular case conferences with clients and service providers as required
• Conduct field work, as required
• Perform additional duties as assigned

Program Specific Responsibilities

• Become trained and certified by BronxWorks senior staff to provide medication monitoring services for clients within the facility
• Provide financial management for clients

Skills/Abilities

• Excellent communication and interpersonal skills
• Good writing skills
• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit for long periods of time
• Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• ·Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work

Background Information on the BronxWorks and Office/Program:

BronxWorks is a Bronx-based settlement house dedicated to improving the well-being of low-income communities. Each year, BronxWorks offers programs for more than 25,000 children, adults and senior citizens, including the homeless, people affected by HIV/AIDS, immigrants, and residents entering the workforce. BronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. To request an accommodation during the application process, please contact hrbenefits@bronxworks.org