Jobs in the United States

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Added 5 mins ago
AN
PRODUCTION CONTROLLER (SCHEDULING)
Air National Guard Units
Elmendorf AFB, AK
- $69,789 to $90,731 USD / year
…Operations Group and as directed with NGB AVDO and the Flying Hour Analyst. Manages all assigned major commodity areas (Airframe, Engine, Components and Special Projects). Develops,…
Added 34 mins ago
VB
Program Analyst
Veterans Benefits Administration
Washington, DC
- $121,785 to $158,322 USD / year
…Department of Veterans Affairs. The incumbent serves as a Program Analyst within the Systems Management & Analysis Division & is responsible for leading the planning, coordination,…
Added 1 hour ago
AN
SUPV ITSPEC (SYSADMIN) (Title 32)
Air National Guard Units
Fort Smith, AR
- $89,508 to $116,362 USD / year
…operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and…
Added 1 hour ago
DA
IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
Oversees installation, implementation, configuration, and support of system components.
Added 1 hour ago
DA
IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $76,463 to $118,204 USD / year
…and procedures. Includes hardware and software installation, configuration, and updates; user account management; backup and recovery management; and security control…
Added 1 hour ago
Troubleshoot Bachelors Degree Analyst
COOLSOFT
Lansing, MI
Job Description Analyst: MDM Projects, Troubleshoot, Apache Kafka/Confluent Kafka, Bachelors Degree
Added 1 hour ago
Azure DevOps Cloud AWS Consultant
COOLSOFT
Lansing, MI
With the Business Analyst, presents the information gathered to the Project Review Board and/or Project Sponsors during project review meetings, project workgroups and to the Technical…
Added 1 hour ago
Sr. Full Stack .NET Angular Developer - Hybrid,Inperson Interview
MSys Inc.
Lansing, MI
With the Business Analyst, presents the information gathered to the Project Review Board and/or Project Sponsors during project review meetings, project workgroups and to the Technical…
Added 1 hour ago
DA
Supervisory IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
Cybersecurity Code: 461 - Systems Security Analyst. Responsible for the analysis and development of the integration, testing, operations, and maintenance of systems security.
Added 1 hour ago
AN
IT SPECIALIST (SYSADMIN)
Air National Guard Units
Meridian, MS
- $89,508 to $116,362 USD / year
…and coordinating the installation, testing, system security configuration and monitoring, operation, troubleshooting and maintenance of all server hardware and software. Due to the unique…
Added 2 hours ago
AN
IT SPECIALIST (ENTARCH) - TITLE 32
Air National Guard Units
Robins AFB, GA
- $74,678 to $97,087 USD / year
…corrective actions to provide seamless integration, proper configuration, operation, defense, restoration, and improvements. Deploys, sustains, troubleshoots and repairs standard voice,…
Added 2 hours ago
P
BSA Coupa
Penumbra
Alameda, CA
- $103,000 to $152,000 USD / year
The Business Systems Analyst (BSA), Coupa is responsible for supporting and optimizing Procure-to-Pay (P2P) processes within the Coupa platform.
Added 2 hours ago
DI
IT Specialist (CUSTSPT)
Defense Information Systems Agency
Tinker AFB, OK · San Antonio, TX · Chambersburg, PA · Columbus, OH · Fort Meade, MD · Mechanicsburg, PA · Montgomery, AL · Denver, CO · Arlington, VA · Hill AFB, UT
- $89,508 to $133,142 USD / year
Serves as a senior analyst and resolves the complete range of problems within the scope of the organizationâs data center configuration management and computer hardware and software asset…
Added 3 hours ago
J
Senior Epic Cupid Clinical Analyst
Jobgether
Remote, United States
- $84,531.2 to $157,248 USD / year
As a Senior Epic Cupid Clinical Analyst, you will play a key role in optimizing clinical information systems and supporting the delivery of high-quality patient care. You will leverage your…
Added 4 hours ago
Primavera P6 / Unifier Systems Analyst – Utility Energy Supply (Contract)
MaxIT Consulting - Max Corporate Group
Jackson · Jackson, MI
MaxIT Consulting – Max Corporate Group is seeking an experienced Software Configuration Analyst to support the Energy Supply business of a utility company in Michigan.
Added 4 hours ago
J
Senior Lead Business Analyst
Jobgether
Remote, United States
- $95,000 to $125,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Lead Business Analyst based in the United States.
Added 6 hours ago
Senior Compensation Analyst
IVYREHAB NETWORK INC
Remote, United States
At Ivy Health, we're "All About the People"! As a Senior Compensation Analyst, you will play a crucial role in our mission to help enable people to live their lives to the fullest.
Added 6 hours ago
SO
Salesforce/Application Developer
State of Connecticut
Hartford, CT
- $113,728 to $141,685 USD / year
…a Salesforce/Application Developer (Information Technology Analyst 2). This position supports enterprise applications and solutions across Salesforce, .NET, and Microsoft Power Platform…
Added 8 hours ago
College Recruiter, 0097028T
University of Hawaii
Pearl City, HI
Develops, maintains and improves the systems to monitor and track students. Spearheads the adoption, configuration and maintenance of software systems used by the Outreach and Recruitment…
Added 9 hours ago
SH
Epic Application Analyst Ill, Willow
Sutter Health
United States
- $117,436.8 to $176,155.2 USD / year
Serves as the primary development contact for each Epic module. Responsible for configuration of their Epic application areas as well as developing and optimizing Epic to achieve safety and…
Added 9 hours ago
Systems Engineer I
Robert Half Inc.
Remote, United States
…and maintenance of cloud systems such as the provisioning, configuration, patching, monitoring and fine-tuning of cloud infrastructure and…
Added 9 hours ago
Microsoft 365 Systems Administrator
BizFirst
McLean, VA
Knowledge of endpoint management tools such as Microsoft Intune or Microsoft Endpoint Configuration Manager.
Added 10 hours ago
Software Development Analyst 3/4
Northrop Grumman
El Segundo
The Northrop Grumman CIDO team is seeking a Software Development Analyst to support and maintain Program Service and Support applications within unclassified and classified areas located in…
Added 10 hours ago
(SkillBridge) Deployable Configuration Analyst - Level 2 / 3
Northrop Grumman
Edwards AFB
Northrop Grumman Aeronautics Systems sector is seeking a Configuration Analyst or Principal Configuration Analyst to join our team of qualified, diverse individuals located in Edwards AFB,…
Added 10 hours ago
(SkillBridge) Deployable Configuration Analyst Level 2 / 3
Northrop Grumman
Edwards AFB
Northrop Grumman Aeronautics Systems sector is seeking a Configuration Analyst or Principal Configuration Analyst to join our team of qualified, diverse individuals located in Edwards AFB,…

Brilliant

Implementation Specialist

United States

$65,000 to $70,000 USD / year

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Job details

Pay: $65,000 to $70,000 USD / year
Experience: 2+ years of experience in software implementation, technical customer support, product specialist, business analyst, or a similar role.
Posting language: English
Posted: Nov 2, 2026

Original job description

Title: Implementation Specialist Location: Remote US Reports To: Senior VP of Production Compensation: $65,000 - 70,000 base salary, plus benefits and equity

About Brilliant:

Brilliant is an innovative branded products and corporate gifting company. Built with our clients in mind and a focus on creativity and technology, Brilliant curates, produces, and helps companies distribute memorable branded merchandise and custom products. Whether it's newsworthy press kits, welcome gifts for new employees, merchandise sets to promote a product launch, or giveaways people love - our team of retail trend experts and designers work together to produce impactful products that bring brands to life. As a full-service partner, we offer product concepting, sourcing, design, custom packaging, merch collections, company stores, touchpoint gifting, warehousing, fulfillment and distribution. Technology is part of our DNA. Our proprietary systems gives clients instantaneous access to important information and tools, including real-time inventory data, on-demand fulfillment services, and convenient 3rd party system integrations, such as Salesforce, Workday, and Zapier - reducing busy work and creating a seamless experience for gift givers and receivers.

What You’ll Do:

The Implementation Specialist plays a key role in delivering successful software implementations for our clients, serving as the execution owner from kickoff through launch. This role is responsible for translating client needs into well-planned, well-run implementations while coordinating closely with internal teams such as Sales, Account Management, Product, Engineering and Design. You'll need to be comfortable leading client-facing implementation calls, managing timelines and deliverables, and ensuring that both software configuration and client-facing assets are completed accurately and on time. The Implementation Specialist balances structured, long-term implementation work with the ability to respond to time-sensitive issues as they arise. This position involves hands-on software setup and ongoing optimization, often alongside manual service workflows, with an expectation of identifying patterns, gaps, and improvement opportunities to share with Brilliant’s Product team. The role collaborates closely across teams and works directly with clients to resolve issues, clarify requirements, and support adoption. While the role does not require coding, it does require comfort with technical fundamentals such as HTML, CSS, third party APIs and our integrations in order to support launches and troubleshooting, configuration, and client guidance. Overall, the Implementation Specialist is a highly collaborative, execution-focused role that contributes directly to the quality, consistency, and scalability of client software implementations. End-to-End Software Implementation Leadership

Lead client software implementations from kickoff through launch, serving as the primary owner of execution and delivery.
Run implementation calls with clients, setting clear agendas, managing action items, and keeping projects moving forward.
Translate client goals and requirements into clear implementation plans, timelines, and configuration decisions.
Partner with Account Management to ensure implementations align with broader client objectives and long-term account success.
Coordinate design asset needs with our design team, or occasionally our client’s creative teams, to complete the final leg of implementations.
Project management of integration and automation roll outs for clients with our platform engineering team and product management teams.
Gather, document, and communicate client asset requirements, feedback, and revision requests.

Software Setup & Lifecycle Management

Manage the setup and configuration of Brilliant’s software tools, including our automations and integrations, for individual clients and projects.
Test configurations prior to launch to ensure accuracy, functionality, and quality.
Troubleshoot issues and adjust setups as needed throughout the client lifecycle.
Support ongoing optimization of client implementations post-launch.
Coordinate cross-functional resources (Design, Integrations, Product, Client Success, and technical teams) to ensure on-time, high-quality launches.
Track implementation progress, risks, and dependencies, proactively addressing blockers. Help improve implementation workflows, templates, and best practices over time.

Documentation, Training & Enablement

Partner with Product Management to understand new releases and feature updates.
Contribute to internal documentation and training materials to support team adoption and consistency.
Guide clients through software adoption during and after implementation, ensuring confidence and clarity for their follow up questions and needs that are beyond the expertise of our Account Management team members.

Feedback & Continuous Improvement

Identify recurring client challenges, usability issues, and workflow friction.
Share structured feedback and insights with Product and Engineering teams to inform future improvements and roadmap decisions.
Provide input on early concepts or changes based on hands-on implementation experience.

What You’ll Bring

2+ years of experience in software implementation, technical customer support, product specialist, business analyst, or a similar role.
Strong problem-solving skills with the ability to think analytically in a fast-paced environment.
Excellent verbal and written communication skills, especially in client-facing settings.
Customer-first mindset with a focus on delivering high-quality implementation experiences.
Comfort learning and navigating new software platforms quickly.
Experience with CRM tools and support ticketing systems.
Basic proficiency with HTML and CSS (no coding required; familiarity for troubleshooting templates and small adjustments).
General familiarity with APIs and technical concepts sufficient to support describing integration workflows and answering basic client questions and troubleshooting issues

Why Join Us Brilliant Perks & Benefits: We’re pleased to offer our full-time teammates Medical, Dental, & Vision benefits in addition to perks like flexible PTO, paid company holidays, and a work from home stipend for new hires!

Impact at scale: Work with top brands and support thousands of personalized gifting experiences annually Cutting-edge tech stack: By building our technology in-house as well as hosting our own fulfillment center, we blend curated technology and powerful systems to provide curated offerings, fulfillment workflows, and automation Hands-on collaboration: Join a team that’s passionate about providing high quality, curated offerings, that enhance brand and employee loyalty, while working cross-functionally across the organization. Global footprint: Support clients across 180+ countries and impact the full giftee journey Growth & innovation: Contribute to developing new platform capabilities and workflow possibilities

EEOC Statement:

Brilliant is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy, or any other characteristic protected by law. Our policy of equal employment opportunity applies to all aspects of employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. We are committed to fostering a fair and merit-based workplace where every employee feels valued and respected. US Workforce Privacy Notice https://www.brilliantmade.com/...

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