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Added 2 mins ago
TC
Assistant Client Relations Manager
Tidewater Consulting
Smyrna, GA
- $60,000 to $70,000 USD / year
…We pride ourselves on our outstanding leadership development program and unique work culture. So, if you are looking for a career that can provide both financial stability and job…
Added 2 mins ago
TC
Customer Service Manager Trainee
Tidewater Consulting
Roswell, GA
- $62,000 to $72,000 USD / year
As a member of Tidewater’s Management Training Program, you will work closely with our experienced sales and marketing teams in our Atlanta headquarters. No Experience? No Problem!
Added 2 mins ago
TC
Entry Level Campaign Manager
Tidewater Consulting
North Atlanta, GA
- $4,000 to $8,000 USD / month
…growth of our Southeast locations. Our Business Management Program will help you build valuable professional and leadership skills to thrive in your…
Added 2 mins ago
TC
Campaign Manager Trainee
Tidewater Consulting
North Atlanta, GA
- $62,000 to $72,000 USD / year
…growth of our Southeast locations. Our Business Management Program will help you build valuable professional and leadership skills to thrive in your…
Added 2 mins ago
TC
Assistant Client Relations Manager
Tidewater Consulting
Atlanta, GA
- $60,000 to $70,000 USD / year
Entry-level sales, marketing, and customer service
Added 2 mins ago
TC
Account Manager - Client Relations
Tidewater Consulting
Alpharetta, GA
- $60,000 to $70,000 USD / year
…growth of our Southeast locations. Our Business Management Program will help you build valuable professional and leadership skills to thrive in your…
Added 3 mins ago
UO
Manager of Operations, Campus Business Services
University of Colorado Denver
Boulder, CO
- $95,000 to $115,000 USD / year
The Business, Finance and Infrastructure division at CU Boulder welcomes applications for the Manager of Operations, Campus Business Services position! Campus Business Services (CBS) is a…
Added 8 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Chester, VA
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added 11 mins ago
TW
Spa Coordinator
The Woodhouse Day Spa - Montclair & Hoboken
Montclair, NJ
- $16 to $18 USD / hour
Supports the General Manager and leadership team
Added 11 mins ago
TW
Spa Coordinator
The Woodhouse Day Spa - Montclair & Hoboken
Hoboken, NJ
- $16 to $18 USD / hour
Supports the General Manager and leadership team
Added 11 mins ago
TW
General Manager
The Woodhouse Day Spa - Montclair & Hoboken
Montclair, NJ
- $18 to $22 USD / hour
We are hiring a Full-Time General Manager to support our Montclair and Hoboken locations.
Added 11 mins ago
TW
General Manager
The Woodhouse Day Spa - Montclair & Hoboken
Hoboken, NJ
- $18 to $22 USD / hour
We are hiring a Full-Time General Manager to support our Montclair and Hoboken locations.
Added 12 mins ago
Manager In Training
United Pacific
Bayfield, CO
The Manager-In-Training (MIT) will complete training program under supervision of Store Manager and learn to manage, direct and supervise the daily operations of store. He/ She will…
Added 12 mins ago
Sales Associate
United Pacific
Ft. Garland, CO
…location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling,…
Added 25 mins ago
Studio Golf Instructor
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Knoxville, TN
Reporting to the General Manager, the STUDIO Golf Instructor will provide world-class service by engaging with every customer and building lasting relationships. The instructor will be…
Added 25 mins ago
Retail Sales Associate - Golf Clubs
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Austin, TX
Reporting to the Sales and Service Manager, a Hard Goods Associate is responsible for engaging Customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and…
Added 25 mins ago
Retail Golf Services Associate
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Scottsdale, AZ
Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations…
Added 29 mins ago
Yankee Candle - Seasonal Sales Associate - Leawood, KS
Newell Brands
Leawood, KS
Maximize sales potential by implementing company selling strategies and building lasting customer relationships to enhance loyalty.
Added 29 mins ago
Lead Project Manager - Enterprise Risk Management
Kansas City National Security Campus
Overland Park, KS
Added 30 mins ago
GARAGE - Seasonal Sales Associate - South Shore Plaza
Groupe Dynamite, Inc Garage
Braintree Town of, MA
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 32 mins ago
BC
Program Manager
Brilliant Corners
Remote, United States
- $83,000 to $93,000 USD / year
…community-based housing has on individual health and well-being, the Program Manager brings a creative, solutions-oriented, and flexible approach to complex operational challenges. The…
Added 32 mins ago
BC
Temporary Housing Acquisitions Specialist
Brilliant Corners
Remote, United States
- $57,999 USD / year
…landlord engagement with tenancy-centered services using a customer-service approach to ensure shared success for our participants, property providers, case management partners, and…
Added 33 mins ago
Commercial Portfolio Manager - To 140K - Houston, TX - Job 3671B
The Symicor Group
Houston, TX
Comply with the Bank Secrecy Act, OFAC and USA PATRIOT Act including Customer Identification Program, customer due diligence and reporting suspicious activity to the BSA Department.
Added 33 mins ago
Commercial Portfolio Manager - To 120K - Waukesha, WI - Job 3744
The Symicor Group
Waukesha, WI
Comply with the Bank Secrecy Act, OFAC and USA PATRIOT Act including Customer Identification Program, customer due diligence and reporting suspicious activity to the BSA Department.
Added 33 mins ago
Branch Manager - To 73K - Rossville, TN - Job 3801-17719
The Symicor Group
Rossville, TN
Our client is seeking to fill a Branch Manager role in the Rossville, TN market. The successful candidate will be responsible for managing branch activities, including teller operations,…

Brilliant Corners

Program Manager

Remote, United States

$83,000 to $93,000 USD / year

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Job details

Pay: $83,000 to $93,000 USD / year
Posting language: English
Posted: Oct 20, 2026

Original job description

Location: San Mateo Salary: $83,000 to $93,000 annually

Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Department Summary Brilliant Corners partners with Health Plan of San Mateo, San Mateo County, and other community partners and managed care plans to provide person-centered housing services and Community Supports to health plan members. Services help individuals access, transition into, and maintain stable housing and include housing navigation, tenancy-sustaining services, rental assistance, and Community Supports such as Housing Transition Navigation Services and Transitional Rent. Brilliant Corners works closely with health plans, County partners, service providers, landlords, and community-based organizations to coordinate housing services and connect members to appropriate resources and supports. Position Summary The Program Manager oversees the day-to-day operations of Brilliant Corners’ housing programs and Community Supports in San Mateo County, with support and guidance from the Associate Director. Responsible for ensuring high-quality service delivery, effective program operations, compliance with contractual and regulatory requirements, and the achievement of program objectives, the Program Manager manages grant and service agreements, monitors program outcomes, and supports reporting requirements. This role serves as a key agency representative in meetings with funders, health plans, County partners, and community stakeholders. Internal management responsibilities include supervising direct reports - such as a Program Supervisor who oversees direct service staff - managing operational expenses, supporting annual budget development, and providing direct coverage when necessary. Driven by a deep understanding of the critical impact stable, community-based housing has on individual health and well-being, the Program Manager brings a creative, solutions-oriented, and flexible approach to complex operational challenges. The ideal candidate pairs a strong customer service ethic and experience working with individuals with disabilities and diverse populations with practical knowledge of property management and tenant support, maintaining a steadfast commitment to high-quality service, team leadership, and client outcomes.

Position Responsibilities

Provide leadership and supervision to assigned staff, including hiring, onboarding, coaching, performance management, professional development, and accountability for individual and team performance.
Oversee the day-to-day operations and implementation of housing services and Community Supports, including referral, service delivery, documentation, coordination, and compliance workflows.
Monitor program performance and conduct routine quality assurance reviews of service delivery, documentation, and compliance with contractual, regulatory, and organizational requirements; identify areas for improvement and implement corrective actions as needed.
Ensure program objectives, deliverables, service standards, and performance expectations are met in accordance with funder and organizational requirements.
Meet with direct reports at least biweekly, including in-person meetings at the office, to provide ongoing supervision, coaching, and support.
Facilitate monthly, in-person all-staff team meetings to support communication, coordination, training, and team development.
Manage relationships with key stakeholders, including health plans, County partners, community-based organizations, landlords, service providers, and individuals served.
Represent Brilliant Corners in meetings with funders, public agencies, community partners, and other external stakeholders.
Utilize Salesforce, Excel, accounting software, and other systems to monitor program operations, outcomes, and key performance indicators; ensure accurate and timely reporting to internal and external stakeholders and use data to inform program improvements.
Monitor program expenditures, approve check requests and other program-related expenses, support budget development and forecasting, and ensure spending aligns with approved budgets and contractual requirements.
Develop, maintain, and implement training plans to ensure assigned staff have the knowledge and skills necessary to perform their roles effectively and deliver high-quality services.
Develop and maintain program procedures, workflows, and tools to support consistent and efficient operations and service delivery.
Partner with the Associate Director and other internal departments to address operational challenges, implement program improvements, and support organizational and departmental priorities.
Ensure staff understand and adhere to applicable company policies, program requirements, and established procedures.
Provide operational and supervisory coverage as needed to ensure continuity of program services.
Attend required agency-wide and department meetings and trainings.
Other duties as assigned by the Director and Associate Director.

Requirements

Knowledge, Skills, and Abilities

Bilingual skills a plus.
Exceptional verbal and written communication skills, with the ability to effectively engage and build relationships with internal and external stakeholders.
Excellent organizational, project management, and planning skills.
Ability to manage multiple priorities, workflows, and deadlines in a dynamic program environment.
Strong leadership and people management skills, with the ability to coach, develop, and hold staff accountable while fostering a collaborative team environment.
Demonstrates the knowledge, attitude, and skills necessary to deliver culturally responsive services and work effectively in cross-cultural situations.
Knowledge of affordable housing, housing services, Fair Housing laws, reasonable accommodations, and related community-based services.
Proficiency with Microsoft Outlook, Word, PowerPoint, and Excel required; experience with Salesforce or other CRM/database systems preferred.
Strong critical thinking, problem-solving, and decision-making skills, with the ability to exercise sound independent judgment and use data and program information to inform decisions.
Ability to understand and implement program, contractual, compliance, and documentation requirements across complex service delivery workflows.
Flexibility regarding scheduling, competing priorities, and evolving program and organizational needs.
Access to reliable transportation and possession of a valid California driver’s license, clean driving record, and automobile insurance.
Ability to collect data, establish facts, and draw valid conclusions from complex, technical instructions - including mathematical, diagrammatic, and written formats - while navigating multiple abstract and concrete variables.
Skilled in reading, interpreting, and summarizing budgets, government regulations, leases, professional journals, and public agency documents.
Demonstrated ability to write professional business correspondence, reports, and applications, as well as present information clearly to diverse groups and individuals.

Core Competencies

Strategic Agility: Future-oriented, strategically coordinates resources and stakeholders to optimize support, proactively navigating challenges through planning and critical thinking
Process Management: Excels at developing and organizing efficient workflows, measuring key aspects, and simplifying complex processes to maximize resource utilization
Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes
Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development

Organizational Values

Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.
Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required.

Travel Requirements This position requires a valid driver's license and may be tasked to drive for the course of business.

TB Testing Position requires TB screening/clearance in accordance with applicable law and funder requirements; testing is provided at employer expense.

Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Salary range for this position is $83,000 to $93,000 annually. This position is being offered at $83,000 to $93,000 annually. Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (With 5% Match)
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Wellness Resources
Hybrid Work

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More about this job

Skills

Case management
Care planning
Regulatory compliance
Reporting
Customer service
Team leadership
Leadership
Onboarding
Coaching
Performance management
Documentation
Quality assurance
Communication skills
Team building
Salesforce
Microsoft Excel
Sage Accounting Software
Forecasting
Bilingualism
Project management
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Database management systems
Critical thinking
Problem solving
Decision making
Scheduling
Gather data
Collaboration
Valid driver's licence

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