Risk Management Coordinator

The Best Teams are Created and Maintained Here.

Job Summary

• The Risk Management Coordinator supports the BrightView Risk Management department by assisting with insurance programs, risk management systems, reporting, training, and day-to-day activities.

Duties and Responsibilities:

• Become familiar with the company’s Risk Management Information System and provide support to Internal users, external users, and field personnel
• Responsible for Risk Management Information System’s training for Internal users, external users, and field personnel
• Develop and analyze ad hoc reporting to stakeholders, while providing commentary to ensure data is not misrepresented
• Assist with insurance data collection, submissions, meetings, and analysis
• Participate in broker, insurance carrier, and claims administrator meetings
• Prepare presentation material for internal stakeholders, including executive leadership
• Responsible for input of data for Owner Controlled Insurance Programs
• Respond to insurance-related queries from internal and external parties
• Manage the company’s Certificate of Insurance program, including database, protocol, training, and requests
• Manage the Surety Bond process – inquiries, bond issuance, database maintenance, and premium payment
• Identify and assess training needs.
• Create and execute relevant training within the organization
• Responsible for low-severity property damage claims, including investigation, communication with involved parties, documentation, evaluation, resolution, and payment coordination, with escalation of claims as appropriate
• Document claims processes and protocols
• Maintain, update, and assess the Risk Management website to ensure current processes and protocols are reflected
• Review and escalate insurance contract language to appropriate parties for review and recommendations
• Review and facilitate payment of department expenses
• Perform general administrative duties as needed – meetings, department mail, RM shared drive

Education and Experience:

• Bachelor’s or Associates degree in Project Management, Finance, Risk Management, or related discipline preferred; or equivalent work experience
• Strong customer service skills with the ability to communicate professionally and effectively with internal and external stakeholders.
• Strong written and verbal communication skills.
• Proactive and self-motivated, with the ability to take ownership of responsibilities and follow through with minimal supervision.
• Ability and willingness to learn insurance, claims management, and basic risk management principles.
• Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
• Organized, with a sense of urgency and high standards for accuracy and attention to detail.
• Strong interpersonal skills with the ability to build effective working relationships at all levels of the organization.
• Comfortable communicating with customers, claimants, employees, vendors, insurance partners, and other external parties.
• Proficient in Word, PowerPoint, and Excel, with the ability to learn new systems and technology.
• Strong quantitative and qualitative problem-solving skills.

Physical Demands/Requirements:

• Constant operation of a computer and other office equipment, such as a laptop, a cell phone, and printers/copiers.
• Position is sedentary; must be able to remain in a stationary position for a majority of the time
• Operates in an office environment and requires in-person presence
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:

• Work is conducted in a professional office environment, with a collaborative and dynamic team setting, and requires in-person presence

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer. This job description is subject to change at any time.

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.

It’s Not Just a Team. It’s One BrightView.